lessons learnt from moocs about how social media can improve digital health literacy

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LESSONS LEARNT FROM MOOC’S ABOUT HOW

SOCIAL MEDIA CAN IMPROVE DIGITAL HEALTH LITERACY

AUTHORS: SULEMAN ATIQUE, MOWAFA HOSUEH, LUIS FERNANDEZ-LUQUE, ELIA GABARRON, MARIAN WAN, ONKAR SINGH, VICENTE TRAVER SALCEDO, YU-CHUAN (JACK) LI, SYED-ABDUL SHABBIR

Orlando, 19th August

Introduction

Goals

Methods

Results

Discussion

INTRODUCTION • Major sources of health information retrieval

INTRODUCTION The Internet is the most important source for seeking health information in general

Healthy people

Newly diagnosed

Chronically ill

Resources for a wide range of topics and profiles

Patients always keep on finding new ways to reach health information

There are no standards to validate information obtained through internet

Quality of health information on Internet is a public health issue as it varies considerably with respect to quality, accuracy and readability

INTRODUCTION

Explore the people’s ability to find useful health information and their capacity to judge the credibility and usability of online information.

It is aimed at exploring the difficulties confronted by web users to access quality web-based health information and proposing methods to bridge the gap.

GOAL

The study aims to improve e-health literacy among citizens, helping them to judge the society, evaluate and analyze information and distinguish between the right and wrong one, promote a healthy lifestyle, prevent the impact of misleading information, strengthen patient empowerment and encourage their participation and thus improve health outcomes.

GOAL

METHODS

Online course entitled Social Media in Health Care: Benefits and Challenges; dated from 30 November 2015 to 8 January 2016

about 1,500 students were active learners among 4,114 students that enrolled in the course

about 20% of the learners responded to the survey

METHODS

Ten questions were asked in the survey

• 5 were regarding finding online information • 5 were about judging the information they find online.

Demographic information like sex, profession, work experience and location were collected.

The ten questions for this survey were extracted and adapted from the HLS-EU-Q47 questionnaire of the consortium for the European Health Literacy Survey (HLS-EU)

RESULTS

Figure-1 Basic Description and demographic information about participants

RESULTS (CONT..)

DETAILED RESPONSE TO “TO FIND” & “TO JUDGE”

DISCUSSION finding online information relating to symptoms and treatments;

advantages and disadvantages of different treatment options;

finding online information on epidemics;

retrieving medication related information;

emergency department access;

and assessing the reliability of social media, vaccination, and diet related data;

and getting the ability to discern when to visit a physician for a regular checkup.

We investigated ten dimensions relating to usability and judgment that we identified through the literature and domain experts within the field on usability and judgment capacity of health consumers relating to online health information, which were:

DISCUSSION AND CONCLUSIONS

Health consumers found it easier to search and find health information but difficult to judge

Health information seekers with low health literacy and other related skills influence how they evaluate and trust online health information

Health literacy has been largely ignored, and needs more educational efforts at different stages with a global strategy

General practitioners and quality stamps produced by health institutions or NGOs can help

LESSONS LEARNT FROM MOOC’S ABOUT HOW

SOCIAL MEDIA CAN IMPROVE DIGITAL HEALTH LITERACY

AUTHORS: SULEMAN ATIQUE, MOWAFA HOSUEH, LUIS FERNANDEZ-LUQUE, ELIA GABARRON, MARIAN WAN, ONKAR SINGH, VICENTE TRAVER SALCEDO, YU-CHUAN (JACK) LI, SYED-ABDUL SHABBIR

Orlando, 19th August

E-mails: Vicente Traver vtraver@itaca.upv.es Syed-Abdul Shabbir drshabbir786@gmail.com

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