lead time reduction of age uk charity shop. overview uk's largest charity for elder people. 5...
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Lead Time Reduction of Age UK Charity Shop
Overview
• UK's largest charity for
elder people.• 5 Aspects.• More than 450 Age UK
charity shop.• Offering a wide and ever-
changing range of goods.• Over 20 million customer
transactions
Government
Policy :• Gift Aid (HM
Revenue &
Customs).
Analysis
Social Factors:• Older people's incomes are stretched to the
limit.
• 1.6 million elder people living on or below the poverty line.
• Public funding of older people's social care reduced by 10%, with over 800,000 older people in England unable to get the care they need.Environmental factors:
• Maximise the value of undesired goods.
Challenges:Current Supply Chain Mapping
Day 1 Day 7
Unprocessed donation goods
Sorted new products
Unsorted goods + Obsolete goods
Sorted new products
Unsorted goods + Obsolete goods• Customer reduce inventory, but donor increase
inventory.
• Very short product life cycle due to its nature.
• None value added to the goods due to its
nature.
• Low profit made from each sale.
Recommendations:
• Reducing P time to provoke a shorter D time---Control
Possible solutions:• Increase employee training.• Provide structured training to attract more volunteers.• Increase the product renewal time to twice a week.
Sources
• http://www.thisismoney.co.uk/money/pensions/article-16797
80/New-state-pension-age-retire.html
2014/11/18
• http://www.ageuk.org.uk/ 2014/11/18
• https://www.gov.uk/government/policies/reviewing-the-state-
pension-age 2014/11/18
• http://www.digitaloutreach.org.uk/wp-content/uploads/
2013/01
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