john foxx session live website review olympia 14 july1st draft

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14 July 2010

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New business entrant setting up a kebab takeaway locally.

A mate has told him that he’s supposed to register it with the

council.

Does the Business landing page signpost you to information about

food premises registration?

1. Yes2. No

Does the Licensing landing page signpost you to information about

food premises registration?

1. Yes2. No

Does the A-Z contain an entry for register food business or similar?

1. Yes2. No

Using the website's own search, can I find out how to register my

new food business?

1. Yes2. No

Does the website inform you that you are required by law to register

your food selling business?

1. Yes2. No

Am I able to register my food business online? Must be an online form, a

download is ‘No’.

1. Yes2. No

If I have to download a form to register, is a signature required?

1. Yes2. No

Which registration channel did you notice first?

1. Download a registration form

2. Register online via Business

Link

Are contact details provided so that I can get in touch if I wish to

discuss my registration?

1. Yes2. No

Can I find out what a local resident would need to do if they wanted to register a complaint about a

local takeaway business?

1. Yes2. No

How easy do you think it was for the reviewer to find answers to

the questions posed?

1. Not found

2. Poor

3. Satisfactory

4. Very good

Rate how well this website enabled the customer to complete

the task.

1. Not found

2. Poor

3. Satisfactory

4. Very good

Do you have any comments to make about what you have found?