iupui ebi rsss

IUPUIEBI Residential Student

Satisfaction Survey

Excerpt compiled and organized

by LeAnna Willis

July 2014

0%

20%

40%

60%

80%

100%

My RA is ahelpful sourceof informationabout campus.

My RA isgenerally

available to me.

My RA spends areasonable

amount of timewith the

residents.

My RA is fairand consistentwhen enforcing

housingpolicies.

My RA hasmade an effortto get to know

me.

I know how tocontact the RAon duty after

hours

1st Year Area 1

Strongly Disagre Disagree Neutral Agree highly Agree

0%

20%

40%

60%

80%

100%

My RA is ahelpful sourceof informationabout campus.

My RA isgenerally

available to me.

My RA spends areasonable

amount of timewith the

residents.

My RA is fairand consistentwhen enforcing

housingpolicies.

My RA hasmade an effortto get to know

me.

I know how tocontact the RAon duty after

hours

1st Year Area 2

Highly Disagree Disagree Neutral Agree Highly Agree

0%

20%

40%

60%

80%

100%

RA is goodResource

RA is available RA spends timewith residents

RA is fair withpolicy

enforcement

My RA hasmade an effortto get to know

me.

I know how tocontact the RAon duty after

hours

Upper Class Area 1

Strongly Disagree Disagree Agree Strongly Agree

0%

20%

40%

60%

80%

100%

RA is goodResource

RA is available RA spends timewith residents

RA is fair withpolicy

enforcement

My RA hasmade an effortto get to know

me.

I know how tocontact the RAon duty after

hours

Upper Class Area 2

Strongly Agree Agree Disagree Strongly Disagree

Paraprofessional Staff Satisfaction1st Year Area

• Residents are satisfied with the way they feel about the paraprofessional staff

• With an average of 3.8 students are highly satisfied with the interactions with staff

Answer Options AverageMy RA is a helpful source of information about campus. 3.83 | 3.94

My RA is generally available to me. 3.41 | 3.79

My RA spends a reasonable amount of time with the residents. 3.43 | 3.76

My RA is fair and consistent when enforcing housing policies. 3.54 | 3.94

My RA has made an effort to get to know me. 3.72 | 3.70

I know how to contact the RA on duty after hours 4.26 | 4.28

Paraprofessional Staff SatisfactionUpper-Class Area

• Residents are mostly satisfied with the way they feel about the paraprofessional staff

• With an average of 3.04 students are satisfied with their interactions with staff

Answer Options Average

RA is a good resource 3.04 | 3.27

RA is available 2.72 | 3.13

RA spends time with residents 2.72 | 3.00

RA is fair with policy enforcement

3.08 | 3.23

My RA has made an effort to get to know me.

2.76 | 3.02

I know how to contact the RA on duty after hours

3.32 | 3.22

Suggestion

• Recognize the good work that the paraprofessional staff are doing with the students by doing some kind of recognition for the paraprofessional staff members.

• Motivation by appreciation

http://www.appreciationatwork.com/