itil foundation certification course overview

ITIL Foundation Certification Course Overview

Xellentro is an emerging ITIL Foundation Certification Course training services. Click the next step and view our:COURSE OVERVIEWKEY FEATURES

PROGRAM DETAILS

UPCOMING CLASSESFAQS

COURSE REVIEW

We are an Accredited Training Organization (ATO) through PEOPLECERT. Our ITIL® 2011 Foundation certification training course is for 2 days and the online exam on the 2nd day evening.

Xellentro has one of the best trainers with large experience of IT Service management and consulting in the area across the globe for large organizations and governments.

KEY FEATURES

2 days classroom Training

PEOPLECERT-approved course material

Practice Sample Paper

16 PDUs certificate for PMP CCR

Post-Program Support

E-Certificate from Peoplecert

PROGRAM DETAILSThis comprehensive training program would cover:

1. Introduction to ITIL Concepts & Terminology – Gain a high level overview of ITIL 2011 syllabus.

2. The Service Lifecycle – Understand the fundamental ITIL lifecycle stages, processes, functions, roles & responsibilities.

3. Service Strategy – How to align IT strategy with business goals and expectations.

4. Service Design – Transform business requirements into strategic solutions.

PROGRAM DETAILS

5. Service Transition – Manage change, risk, and quality assurance.

6. Service Operation – Establish day-to-day business operations and customer expectations.

7. Continual Service Improvement – Strategize for overall process and service improvement.

8. Prepares participants to take and pass the ITIL Foundations Certification exam successfully.

UPCOMMING CLASSES

For other information:- http://xellentro.com/

FAQS

Read full ITIL FAQS:- http://xellentro.com/product/itil/

CONTACT US

Xellentro Consulting Services LLPC 402 Ajmera Infinity,Electronic City Phase IBangalore 560100Website: http://xellentro.com/

NiladriCall : +91 81059 66200Email: niladric@xellentro.com

PreetiCall : +91 9591509918Email:training@xellentro.com