interoperability in disaster management: a hope or …...interoperability in disaster management: a...
Post on 07-Apr-2020
2 Views
Preview:
TRANSCRIPT
Interoperability in disaster management:a hope or a wish?
3rd International Conference on Information and Communication Technologies for Disaster Management
Dr. M.Eng. Uberto Delprato
IES Solutions srl
Outline
• Interoperability: what do we mean and why should we care?
• Peace time vs. crisis time
• We are humans, aren’t we?
• And machines are machines: how to make them working for us
• Interoperabilty: a wish or a hope?
• Not a wishlist, but a to-do-list
• A quick conclusion (there is still a lot to do)
Interoperability:what do we mean and why should we care?
Make different systems able to operate together
• Queste tre linee sono in italiano, per farvi capire che diamo molte cose per scontate: anche solo per “interoperare tra di noi”, abbiamo deciso tacitamente di usare la lingua inglese
• The three lines above are in Italian, to make you realise that we givemany things for granted: just to be “interoperable”, we silently agreedto use the English language
• How many “interoperability agreements” do we give for granted, onlyto discover that they are not when we need them most?
Make different systems able to operate together
Interoperability:what do we mean and why should we care?
Interoperability:what do we mean and why should we care?
Make different systems able to operate together
Interoperability:what do we mean and why should we care?
Make different systems able to operate together
Interoperability:what do we mean and why should we care?
Make different systems able to operate together
Interoperability stack
Political Objectives
Harmonised Strategy/Doctrines
Aligned Operations
Aligned Procedures
Data Object/Model Interoperability
Information Interoperability
Protocol Interoperability
Physical Interoperability
Knowledge/Awareness
Sou
rce:
ESE
NET
pro
ject Syntactical interoperability
Semantical interoperability
Physical interoperability
Pragmatical interoperability
Social and culturalinteroperability
Sou
rce: NA
TO R
esearch Task G
rou
p
Interoperability
• It is a philosophy, that spans across all levels of activities
• It requires that everything works: a broken link breaks the chain, literally
• Many specialists form several disciplines must understand theirinterfaces
• A drive, a leader, a visionary must guide the process: things tend to stop to the “minimum level of energy”: interoperability needs to be fed
Peace time vs. crisis time
All organisations follow their own procedures
Peace time vs. crisis time
Peace time vs. crisis time
Peace time vs. crisis time
Organisations follow the LEMA’s (or equivalent) procedures
Peace time vs. crisis time
• In crisis time, procedures change, roles change, language change
• The ability to work together is dramatically challenged
• The time pressure (and that of survivors) exacerbates things
• Training and preparedness are key
• Humans must “interoperate”
• Machines must “interoperate” possibly as not planned
• Tools must “interoperate”
Peace time vs. crisis time
We are humans, aren’t we?
What do these three people (professionally) see?
We are humans, aren’t we?
We are humans, aren’t we?
We are humans, aren’t we?
Sou
rce:
EP
ISEC
C p
roje
ct
We are humans, aren’t we?
• Different cultures, different training, different habits (let alone different tempers!) hamper interoperability
• Yet, we do want to cooperate at do our best
• Technology can help, if it supports humans by adapting to their way of thinking and working
• No pure technical solution would be accepted by all
• A system for crisis management must not be different from a system for everyday business: humans cannot click a switch and work differently with technology
And machines are machines:how to make them working for us• Let’s focus on computers and, in particular, software programmes
• They help (a lot) in implementing the procedural workflow, store data, represent data on maps, allocate resources and follow the progress
• But they are built for the needs, requirements and preferences of one organisation: they are their legacy system and are hardly interoperable
• One of the keywords here is: STANDARDS
An example: eCall PSAP – TPSP interaction
PSAP
TPSP
PLMN
DATA
Data Gateway
VOICE
PBX
PBX
eCallApplication
TSDClient
Voice & Data
eCallApplication
Data
eCallModem
Data
Possible voice connection between PSAP and vehicle
occupants
PLMN
TSD Server
Vo
ice
Voice
Dat
aTr
ansf
er
Pan-European eCall
TPS eCall A standard applies:
EN 16102
AREU
ACI
A22
MSD
TSD
CUE-TN
112 Call
118-BS
“Contact Card” for 112 Calls & eCalls
AGGREGATOR
SHAREFEED
Internet
TSD
CAPFEED
FEED
SHARE
AGGREGATOR
Internet
CAP
DATEX II
FEED
AGGREGATOR
CAP
AGGREGATOR
Voice
Voice Call
TPSP
PSAP-1
PSAP-2PSAP-2 Other
CAP
Voice
Sou
rce:
I_H
eER
Op
roje
ct
Another example: a Common Information Space
Internet
Ad
apto
r
AdminWorkStation
Sou
rce:
EP
ISEC
C p
roje
ct
The EDXL family of standards is used
A third example: information interoperability
Sou
rce:
EP
ISEC
C p
roje
ct
EPISECC
taxonomy
Allagamento
Pompa idrovora
Flood
Pumping system
Poplava
Klipna crpkabroader
semantic matching
Allagamento (Poplava E)
semanticmapping
broader
exact
Pompa idrovora (Klipna crpka B)
exact
Organisation A Organisation B
semanticmapping
How to make the machines working for us
• Legacy systems must be kept: humans do not like to change, if not by their free will
• Standard-based components can be build to format information so that they can be shared
• Standard-based exchanged mechanisms must be implemented
• The real understanding of terms and concept must be supported by semantic and ontology services
• Security must be implemented at any level
Interoperabilty: a wish or a hope?
Emer
gen
cy R
oo
m in
L’A
qu
ila, 2
00
9
Interoperabilty: a wish or a hope?
Are we really considering interoperability as a target?
Wish/hope: are they different?
• Yes, they are!
• A wish is something we would very much like to have/achieve, but it is beyond our capacity• “Oh, I wish to know what my colleagues in Region X are doing right now”
• “We wish Country X will share the location of their resources with us”
• A hope is the expectation that something will be accomplished if everything you did was properly done• “I hope the message is understood” (and you DID send the message as it
should be sent)
Interoperabilty: a wish or a hope?
• Interoperability must be actively pursued: it does not come for free
• Serendipity is hardly a good strategy when disasters strike
• All actors in the stack must do their part: without a good legal framework, no technology can succeed, without an efficient technical solution, no legal agreement can enforce interoperability
• Let’s not wish that sooner or later technology (e.g. the social media) will jump over the hurdles and magically deliver interoperable solutions
• Plan what to do, keep the people in focus
Interoperability stack (reprise)
Political Objectives
Harmonised Strategy/Doctrines
Aligned Operations
Aligned Procedures
Data Object/Model Interoperability
Information Interoperability
Protocol Interoperability
Physical Interoperability
Knowledge/Awareness
Sou
rce:
ESE
NET
pro
ject Syntactical interoperability
Semantical interoperability
Physical interoperability
Pragmatical interoperability
Social and culturalinteroperability
Sou
rce: NA
TO R
esearch Task G
rou
p
Not a wishlist, but a to-do-list
• Provided that there a political agreement (do check, please!)…
• ... Discuss the crisis management models and procedures...
• ... Share the structure of the information you need (not the information itself, for the time being) ...
• ... Identify a suitable set of standards (or call for new standards!) ...
• ... Design, implement and validate the set of tools needed for interoperating …
• ... Repeat.
A quick conclusion (there is still a lot to do)
• Interoperability is a complex, multidisciplinary and social problem, that requires focus, energy and long-lasting will
• Each complex problem can be studied if split in smaller problems
• We must be relentless: disasters happen and will keep happening; in particular their impact will be growing greater given the increasing exposed value in our societies
• Focus on your speciality, but do not lose the big picture: “interoperate” with your colleagues working on the layers closer to yours and improve the quality of the interfaces
• And be positive: we humans made a long way from the stone age and I do not expect us to stop at the social media age!
Thank youLet’s interoperate, now!
3rd International Conference on Information and Communication Technologies for Disaster Management
Dr. M.Eng. Uberto Delprato
IES Solutions srl
top related