icasa and ussasa predetermined objectives – 2013/14 march 2013 portfolio committee
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ICASA and USSASAPredetermined Objectives – 2013/14March 2013Portfolio committee
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Reputation promise/mission
The Auditor-General of South Africa has a constitutional mandate and, as the Supreme Audit Institution (SAI) of South Africa, it exists to strengthen our country’s democracy by enabling oversight, accountability and governance in the public sector through auditing, thereby building public confidence.
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Independent Communication Authority of South Africa (ICASA)
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OVERVIEW
• A review of the draft 2013/14 Annual Performance Plan and the related draft Strategic Plan was performed. (Audits only performed on Departments)
• Our focus was to assess the usefulness of the information contained in the plans in terms of the:– measurability and relevance of indicators (well-defined, verifiable,
relevant)
– measurability of targets (specific, measurable, time-bound, relevant)
• Findings and discussions
• Conclusion in management report
1515
Findings – Measurability of Indicators
Definition:
The indicator needs to have a clear, unambiguous definition so
that data will be collected consistently and be easy to understand
and use (supported by Appendix E).
Error rate:
30% of indicators were not well-defined.
WELL- DEFINED
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Findings – Measurability of Indicators (continued)
VERIFIABLE
Definition
It must be possible to validate the processes and systems that
produce the indicator (supported by Appendix E).
Error rate:
30% of indicators were not verifiable.
1717
Findings – Measurability of Targets
Definition:
The nature and the required level of performance can be clearly
identified.
Error rate:
12% of targets were not specific.
SPECIFIC
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Findings – Measurability of targets (continued)
MEASURABLE
Definition:
The required performance can be measured.
Error rate:
12% of targets were not measurable
1919
Findings – Measurability of targets (continued)
TIME BOUND
Definition:
The time period or deadline for delivery is specified.
Error rate:
0% of targets were not time bound
2020
Findings – Relevance
RELEVANCE
Definition:
Indicators : The indicator must relate logically and directly to an
aspect of the institution’s mandate and the realization of strategic
goals and objectives.
Targets: The required performance is linked to the achievement
of a goal.
Error rate:
0% of indicators and related targets were not relevant
2121
TECHNICAL INDICATOR DESCRIPTIONS
• The Framework for Strategic Plans and Annual Performance Plans as issued by NT and enforced by Instruction Note 33 requires all departments, constitutional institutions and schedule 3A & 3C public entities to compile technical indicator descriptions (see Annexure E extract in slides) for all performance indicators included in their plans effective from the 2012/2013 reporting period.
• These technical indicator descriptions must be published on the website of the department/constitutional institution /public entity.
• ICASA has not compiled any technical indicator descriptions for the 2012/13 year nor the 2013/14 year (at the time of our review).
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CONCLUSION
• The errors identified relating to the 2013/14 plan:
– Targets not specific: below the threshold for qualification;
– Targets not measurable: below the threshold for qualification;
– Indicators not well-defined: above the threshold for qualification;
– Indicators not verifiable: above the threshold for qualification.
• Thresholds on errors identified:– 0% to 19% No opinion
– 20% to 50% Qualified
– Above 50% Adverse or disclaimer
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RECOMMENDATION
• Develop and implement standard operating procedures.• Clearly defined roles and responsibilities linked to
individual performance contracts.• A forum should be established for the portfolio to share
insights and have a consistent approach.• Continue to involve the AGSA in the planning process
allowing sufficient time for the AGSA to review the draft plans.
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Universal Service Access Agency of South Africa (USSASA)
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Findings – Measurability of Indicators
WELL- DEFINED
Definition:
The indicator needs to have a clear, unambiguous definition so
that data will be collected consistently and be easy to understand
and use (supported by Appendix E).
Error rate:
32% of indicators were not well-defined.
2626
Findings – Measurability of Indicators (continued)
VERIFIABLE
Definition
It must be possible to validate the processes and systems that
produce the indicator (supported by Appendix E).
Error rate:
0% of targets were not verifiable
2727
Findings – Measurability of Targets
SPECIFIC
Definition:
The nature and the required level of performance can be clearly
identified.
Error rate:
24% of targets were not specific.
2828
Findings – Measurability of targets (continued)
MEASURABLE
Definition:
The required performance can be measured.
Error rate:
24% of targets were not measurable
2929
Findings – Measurability of targets (continued)
TIME BOUND
Definition:
The time period or deadline for delivery is specified.
Error rate:
0% of targets were not time bound
3030
Findings – Relevance
RELEVANCE
Definition:
Indicators : The indicator must relate logically and directly to an
aspect of the institution’s mandate and the realization of strategic
goals and objectives.
Targets: The required performance is linked to the achievement
of a goal.
Error rate:
0% of indicators and related targets were not relevant
3131
CONCLUSION
• The errors identified are still under discussion with Management at USAASA.
• Adjustment on the quality of the data included in the planning documents is likely to be made by the department.
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RECOMMENDATION
• Planning documents should be independently reviewed within the entity and the reviews should achieve adherence to the Frameworks issued by National treasury
• Oversight committees (Audit Committee) in the department to continuously monitor compliance and quality of planning documents
• The department/entity should develop the technical indicator descriptions to ensure consistent understanding of the indicators and process to reach the objectives
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THANK YOU
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