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HR Front End Time Line1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009
Version 4.0 of ECOS included the first production use of OpenEAI messaging for some data elements. The final day that ECOS was used was December 23, 2003.
The Electronic Change of Status (ECOS) application was a client/server application that replaced a paper-only process that centered on the multipart “Change of Status Form.” Version 1.0 of ECOS was released in early 1996. Version 2.0 primarily consist-ed of usability and bug-fixes, and was released late in 1996.
Version 3.0 of ECOS consisted of several major enhancements that were originally out of scope. It was released in 1999.
January 2004 – Banner HR Pay goes live.June 2004 – Due to the complex nature of issues that contribute to the increased end-to-end processing time, it was decided by HR/Pay Leadership to embark on a formal initiative to objectively identify problems and potential solutions. A formal HR/Pay Transaction Processing Improvement Initiative was launched, six months post imple-mentation Banner HR/Pay. This was the conception of the HRFE project.
February 22, 2009 – HRFE goes live
Pre-Design and Information Gathering
2004 2005 2006 2007 2008 2009Development of
Functional SpecificationTraditional Design and Development Cycles
QualityAssurance
Module Development
Module Design
User Community: 39 sessionsOnline Survey: 213 participantsJoint Campus Advisory Group: 1 sessionJoint Application Development (JAD): 7 sessionsBreakout: 5 sessionsBusiness Team: 17 sessionsPrototype Focus Group: 9 sessions – 98 participants Total Participants: Over 350
16 Functional Modules75 Users in Functional Teams15 Developers5 QA Testers22 Core Team MembersUsers determine that not all of the
requirements have been identified. New business rules delivered.
Testing has been done on a module by module basis. Users start to test with combinations of modules. UAT 1 leads to a UAT 2.
System is working! A reflective look at the amount of functionality HRFE provides and improvements made after UAT 1 set stage for UAT 2 and implementation commitment.
Epiphanies
User Test Session
Design
Develop
CA 9 User Test Cycles
QualityAssurance
Module Development
Module Design
QualityAssurance
Module Development
Module Design
Testing and Deployment
User Acceptance Testing #1
User Acceptance Testing #2
Development
Training
GOLIVE
1 2 3
1
2
3Iterative Development and Test Cycles
ECOS Client Circa 1999 HRFE Client 2009
Building Really Big Homegrown Enterprise Software from Scratch
Key Implementation Strategies“The Magic 162” – Have defined units of scope that help identify and divide the work initially and then refocus in on the most critical functions of the system. This was done by first defining the system in terms of “modules” then working within these module areas to refine application functionality. Finally the 162 key scenarios were identified which provided a story of how the modules work together as well as a measuring point as to whether the product was working or not.
Management commitment. Strong commitment from top management to see this project to completion. The drain on resources (developers, analysts, trainers, end users) for this project was substantial.
Flexible and iterative development methodology. The testing cycles and user involvement needed was absolutely critical for defining all of the requirements and keeping the users close to the product throughout the project.
A single source of truth. Have a central repository for tracking changes, defects, and issues. It served as the system of record for requirements in many ways and provided metrics to track progress and how far we still have to go.
Maintain fallback positions. Flexibility and other options were needed to adjust dates, change scope, and provide a safety net for users to feel comfortable in accepting the product along the way and allowing them to move forward.
Project ExecutivesMichael Hites
J. David StewartMaureen Parks
Project ManagementMike Davis (AITS)
Matthew Helm (HR)
Budget Support
Cheryl Parrett
CampusAdvisoryGroups
Developers Training
BusinessTeams Database
UserFocus
GroupsDecisionSupport
DocumentMgmt
Banner HR/PayUsers
HRWorkingGroup
QA
UserAcceptance
Group
Implementation Sub-Teams
SupportSub-Teams
Core TeamTraining Team Lead (1 FTE)
Documentation Specialist (1 FTE)Help/Technical Writer (1 FTE)
Trainer (4 FTE)Functional Analyst (.25 FTE)
Technical Analyst (3 FTE)Quality Assurance (3 FTE)
Developer (8 FTE)User Interface Design (1 FTE)
Issue Escalation Items
Issue Escalation Items
Oversight GroupDoug Vinzant (Chair)
Doug Beckmann, Harry Berman, Michael Hites, Linda Katehi, Mina Rao,
J. David Stewart, Michael Tanner, Maureen Parks
Issue Escalation GroupBi-Weekly Campus Group
ITPC‐0175 HRFE Task Summary ReportAs of: 9/8/08
For Status Meeting on: 9/9/08
ITPC‐0175 HRFE Development Task Summary ReportAs of: 02/02/09
For Status Meeting on: 02/10/09
Status Across All Cycles ‐ Tracking Up Until the Beginning of System TestingOverall Issue Completion Summary
Last Report This ReportOverall Issue Completion Summary
Status Across All Cycles ‐ Tracking After System Testing
Baseline 12/1/08 Last Report 1/26/09 This Report 02/02/09Business Rules Count Percentage Count Percentage Change Requests Count Percentage Count Percentage Count PercentageOpen 5 3% 8 5% Open 6 100% 8 67% 8 67%Closed 192 97% 195 95% Closed ‐ 0% 4 33% 4 33%Total 197 100% 203 100% Total 6 100% 12 100% 12 100%
Last Report This Report Baseline ‐ 12/1/08 Last Report ‐ 1/26/09 This Report ‐ 02/02/09
195 8 Business Rules
Jan 9/15
Change Requests Count Percentage Count Percentage Defects Count Percentage Count Percentage Count PercentageOpen 12 6% 12 6% Open 296 100% 238 46% 307 51%Closed 214 94% 217 94% Closed ‐ 0% 276 54% 293 49%Total 226 100% 229 100% Total 296 100% 514 100% 600 100%
D f t C t P t C t P t U l ifi d I C P C P C P1,173
217
53
12
Defects
Change Requests
Defects Count Percentage Count Percentage Unclassified Issues Count Percentage Count Percentage Count PercentageOpen 53 5% 53 5% Open 69 100% 195 69% 224 69%Closed 1,128 95% 1,173 95% Closed ‐ 0% 89 31% 103 31%Total 1,181 100% 1,226 100% Total 69 100% 284 100% 327 100%
0% 20% 40% 60% 80% 100%Issue Completion %
1800
Cumulative Issue Count with Status ‐ All Types
371432 447 466 450
367450 441
539
500
600
Item Activity by Week
1400
1600
62 58 57 90161
37156 89
371 367
100
200
300
400
1000
1200
sues
21 73 80242 36 7
310
100
12/1 12/8 39797 12/22 1/5 1/12 1/19 1/26 2/2
600
800 # of Iss
600Analysis of open items ‐ All Types
New Items for week Closed Items for week Total Open Items
200
400 400
500
es
0
200
2/18 3/3 3/17 3/31 4/14 4/28 5/12 5/26 6/9 6/23 7/7 7/21 8/4 8/18 9/1 9/15 100
200
300
# of Issue
2/18 3/3 3/17 3/31 4/14 4/28 5/12 5/27 6/9 6/23 6/30 7/7 7/14 7/21 7/28 8/4 8/11 8/18 8/25 9/3 9/8 9/15
Open ‐ 29
Not Started 370 275 206 146 79 79 70 60 62 64 59 55 44 38 29 32 21 16 15 22 23
12/1 12/8 39797 12/22 1/5 1/12 39832 1/26 2/2
Hold ‐ EU Review 36 102 155 138 154 134 141 139 152
0
100#
370 275 206 146 79 79 70 60 62 64 59 55 44 38 29 32 21 16 15 22 23
Hold ‐ Await Clarification 44 72 39 36 51 23 19 19 15 15 20 16 10 10 15 11 7 1 3 5 6
Development 29 24 22 25 18 16 16 14 12 10 16 16 15 12 12 13 10 12 10 13 6
QA Test 112 125 144 147 93 111 91 79 82 85 92 60 64 98 105 88 57 39 36 34 38
Hold EU Review 36 102 155 138 154 134 141 139 152
User Test 1 39 104 139 130 69 69 147 147
Hold ‐ FT Review 143 105 48 43 44 4 14 3 37
Funct. Team Test 57 56 43 32 20 62 99 47 86Funct. Team Test 107 125 99 85 114 126 78 77 89 92 109 144 113 117 43 25 48 16 6 6 0
User Test 17 101 53 29 126 76 24 55 49 22 22 16 15 13 12 2 0 0 0 0 0
Complete 129 166 345 502 557 642 869 937 989 1,083 1,093 1,136 1,201 1,215 1,299 1,380 1,426 1,499 1,534 1,566 1,585 1,687
Not Started 49 45 38 55 20 30 64 45 55
Hold ‐ QA Review 16 10 5 13 12 13 13 11 10
Hold ‐ Await Clarification 26 20 22 21 22 14 17 12 21
Development 11 9 11 10 15 8 12 5 10
QA Test 32 46 21 15 33 33 21 32 21
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Departments, Units, and Colleges Involved in User Design and Testing SessionsUIS Offices:• Provost and Faculty Affairs• Public Affairs• UIS Human Resources
HR Front End ProjectBuilding Really Big Homegrown Enterprise Software from Scratch
User Testing Session
Project Team Structure
Project Tracking Report
Feature Comparison ECOS, Banner, and HRFESystem Legacy
Payroll UFAS SAS ECOS 1 1996
ECOS 2 1997-98
ECOS 3 1999-02
SCT BANNER HRFE
Featurefiles/tables/segements/... 30 10 6 15 20 25 800+ 50
Number of Releases ? ~45 23 3Interface Batch Batch Client Client Client Client Web Web
EAI and Enterprise Integrated Y YOrg Structure Codes Camp/Coll/Dep ssn ssn ssn ssn 7 level org code
Finance Codes UFAS acct # 6 part FOAPAL Search for Employee Y Y Y Y Y
User Preferences YGroup Inbox / Outbox Y Y Y Y
“My” Inbox / Outbox YIn/OutBoxes Filtering Y
Appointment Info Y Y YDocument Attachment Y
Position / Jobs / Labor Dist. Y YWork Schedules Y Y
Transaction Types 18 21 24 0 12Wizards 0 0 0 0 9
Post Apply processes 0 0 0 0 2Demographic Person Info Y Y Y Y Y
Separation Form Y Y YLOA Form Y
Work History Y Y Y YNew Employee Y Y Y Y
Change Employee Group Y Y YSalary Calculator Y Y
Audit Trail / Transaction History Y Y Y YFull View Y Y Y Y
Routing / Number of routes 1 1 1 139Dynamic Routing / Request Access Y
Multi-org Routing Y Y Y YSendTo Y Y Y Y
Security by Org / Txn Type / E Group
Y Y
Security profiles Admin YAlert Messages Admin Y
Reports Y Y Y Y
HR Front End Project Budget Breakdown (as of 12/1/08) Baseline Budget Commitment Actual ExpendituresHuman Factors Contract Staffing Resources
$216,000 $175,875
AITS Staffing Resources $3,178,260 $2,354,959 University Billable Staffing Resources HR Project Resources $481,521 $610,117 Training Resources $527,520 $395,419 Decision Support Resources $77,926 $27,765
Total University Billable Staffing $1,086,967 $1,033,300 Logistics Hardware $112,624 $126,403 Software $50,000 $17,946 Communications $25,000 $23,967 Travel $50,000 $72,269 Miscellaneous $44,000 $9,147
Total Logistics $281,624 $249,733
Project Totals $4,762,851 $3,813,867
Breakdown of Project Team Hours
Analysis
Development
Quality Assurance Testing
Project Management
Business Intelligence Support
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