how to buy a refurbished computer

How to Buy a Refurbished Device

Sarah CadePC Rebuilders & Recyclers

Chicago, IL

About Me About My Refurbishing Company 5 Tips When Buying Refurbished Devices Resources Questions

Sarah Cade

• Director of the Electronic Reuse Conference (ERC) • Member of the R2 Technical Advisory Committee • RIOS™ Board Member • Implemented R2:2013 & RIOS • Trainer for the United Nations Industrial Development

Organization (UNIDO) Workshop on International Standards• Invited speaker at conferences all over the world to promote

reuse

President of PC Rebuilders & Recyclers

PC Rebuilders & Recyclers • Founded in 2000 • Chicago, IL USA • 30,000 square foot warehouse• 25 Full time employees• Microsoft Authorized Refurbisher • Refurbish 20,000+ computers per year • Distribute to customers worldwide• www.PCRR.com

BUY REFURBISHED?•They are just well tested equipment.• It’s just like buying a used car. •Consumer vs business grade machines.• It promotes local jobs. • It is more sustainable.

5 Tips When Buying Refurbished Devices

What Software is Included?• Microsoft Software: • MAKE SURE IT IS LEGIT

www.Microsoft.com/Refurbishedpcs• Very affordable.• Most companies use this operating system.• Security Software included?

• Lynx: • Open source option aka free.• Not as well known. Might be hard for training new

users.

What Guarantee? 1. Warranty• How long?• Extended? • What does it cover? • How does it work?

2. Tech Support • Email support? • Phone support? • Restore option?

3. Return Policy

How do they do it?• Who does the refurbishing? • How do they test the units? • What are their standards and

polices? • What process has been used to

ensure the hard drive data has been completely wiped?

• Has the unit been upgraded? • What is their equipment disposal

policy and are they environmentally responsible?

ISO 9001ISO 14001OHSAS 18001

Who are they?• Do some research.• How long have they

been in business? • Do they have a

website? • Who are some of their

customers/sales channels? • Get references for

large projects.

Know what you need.• Don’t OVER BUY• What are the systems going to be used to

do?• Who will be using them?• What is your goal? • Will they do custom orders?

RESOURCES • https://www.microsoft.com/refurbishedpcs/• https://www.microsoft.com/refurbishedpcs/Directory.aspx • https://sustainableelectronics.org/• http://www.rioscertification.org/• http://www.iso.org/• http://www.naidonline.org/• http://www.ereuseconference.com/ • https://www.ifixit.com/

Sarah Cade PC Rebuilders & Recyclers

4734 W. Chicago AveChicago, IL 60651www.PCRR.com

sc@pcrr.com 773-545-7575 x 7003

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