how change management solutions improve your customer experience, by donna westmoreland

Keeping Track ofthe Moving Pieces

Presented byDonna WestmorelandDonnaW@md-na.com

ModernizationInfrastructure Security Change Management Disaster Recovery Scheduling and Monitoring Education

Business NeedsBusiness PerceptionsAdding to the Bottom Line

IT BudgetIT Resources

Time

The Balancing Act

The Balancing Act

Track-abilityRepeatabilityRecoverabilityAuditability

Quick Delivery

Start small Educate your team Build on core competency Build on existing data Be agile

Recommendations from modernization veterans

Modernization Strategies

Manage the Application Lifecycle

Production• Deployment• Installation• Rollback

Development Test Target ServersIBM i

WindowsUNIXLinux

UAT• Testing• Verification• Approval

Design• Requirements• Specs

Development• Code Version

Control• Integration• Build

Verification• Release

Management

ChangeRequests• Enhancements• Fixes

Audit Trail

MDWorkflow MDCMS & MDOpen

Why We Need Change Management?

Understanding Relationships Cross Platform Support Eclipse Plugins Consistent Object Creation Consistent Security Data Management

Change Management Objectives

Respond to business & IT requests to align services withbusiness needs

Ensure changes are introduced in a controlled manner Minimize business risk Implement changes successfully Schedule Implementations that meet business needs Use standard processes Record all changes

MDOpen

MDSEC

MDXREFMDWorkflow

MDCMS

MDRapid

• Fully integrated solution set with singledatabase directly on the IBM i

• Package all database, program andremote platform components togetherinto one build

• Single, scheduled, automateddeployment or rollback for all impactedservers

• Ensures all layers of integrated businessapplications stay in sync

MD Product Solutions

Deploy IBM i Database Changes in Minutes

ValidatePackage

Create NewVersion in

TempApprove

InstallationMap Data toTarget from

Temp

Add LFMembers in

Temp

Sync DataUpdates

Deploy toTarget Env

Resume Ops

Offline

Online

Online

MDRapid

You

RDi

SQLAgile &Dev Ops

Open and Integrated

App & DBModernization

Multi-PlatformDeployment

Supports your choice of code, UI and databasemodernization solutions

Supports your choice of code, UI and databasemodernization solutions

Powerful, Flexible Change Management