graphs inspired by “the service innovation handbook” by ... · anaemic erratic electric...
Post on 16-Jul-2020
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Graphs inspired by “The Service Innovation Handbook” by Lucy Kimbell
Achievement Learning
Success / Failure Insights
Rigid Adaptable
Mindset 1 Mindset 2
When your focus is on…
You’re more likely to see…
And your approach is…
Patchy InevitableAs a result,
progress is…
Smashed ValuedObstacles should be…
Anaemic Erratic Electric
Reactive“deal with”
Creative“make happen”
MINDSET
Impact
Productivity
LEARNING
ENGAGEMENT
Creativity
-10x
1x
10x
ResourcesTemplate:
• Click here to access the Experiment Template
Blogs:
• How to deal with the new and different
• Be an experimentalist
• The way things are
• How to be curious
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