future improvements in location intelligence22c93800-f649-4993-b1f0-a8bcbc7… · business...

Future improvements in location intelligence

Matthias Künzler, Head Natural Hazards and GIS, Mobiliar InsurancePeter Hausmann, Head Cat Perils Europe Hub, Swiss Re

Catastrophe Knowledge Exchange | 5 July 2016 | CGD Rüschlikon

Business intelligence to understand complex phenomena and make better decisions by combining geographic- and location related data with other business data

Examples in insurance:

• Location risk assessment, on and near site

• Accumulation control

• Market analysis

• Claims management

• Visualize topics using maps

What is Location Intelligence (LI)?

2

Catastrophe Knowledge Exchange | 5 July 2016 | CGD Rüschlikon

Goals

• Get insights into current and future technology

• Exchange views, pros and cons regarding investments in LI

• Develop a common view of what we might use in 2020

Action

• Introduction 15’

• Discussion on 8 LI topics (add your own) 30’

• Invest your “4 EUR” 5’

• Closing 5’

Goals and activities for this session

3

Catastrophe Knowledge Exchange | 5 July 2016 | CGD Rüschlikon

In use today: Accumulation control / address encoding

4

Catastrophe Knowledge Exchange | 5 July 2016 | CGD Rüschlikon

In use today:Client portals: Example NatCat assessment Zurich

5

Catastrophe Knowledge Exchange | 5 July 2016 | CGD Rüschlikon

In use today:Marketing, distribution

6

Taking action where market share is low Location based ad placement

Catastrophe Knowledge Exchange | 5 July 2016 | CGD Rüschlikon

In use today:Footprint analysis

7

Catastrophe Knowledge Exchange | 5 July 2016 | CGD Rüschlikon

Investments to succeed in 2020?Telematics and connected devices

8

Traffic accidents Hail on June 24

Hi Kate! Heavy rain and maybe even hail7 miles in front of you. Drive carefully orfind shelter.

Catastrophe Knowledge Exchange | 5 July 2016 | CGD Rüschlikon

Investments to succeed in 2020?Tracking goods with GPS and RFID technology

9

Catastrophe Knowledge Exchange | 5 July 2016 | CGD Rüschlikon

Investments to succeed in 2020?Real time location data in marketing and sales

10

Hi Kate! You just left aSwisscom shop. Do youneed insurance for yourphone?

Catastrophe Knowledge Exchange | 5 July 2016 | CGD Rüschlikon

Investments to succeed in 2020?Complete building information

11

http://allsourceanalysis.com/allsource-insurance/

Catastrophe Knowledge Exchange | 5 July 2016 | CGD Rüschlikon

Discussion & poll

12

• What LI processes do you use today? Why? Cost/benefit? (further topics?)

accum. control Geo client portal marketing/distr. event foootprint analysis

• Where to invest 2020? Why? Cost/benefit?

telematics tracking systems real time loc data complete bdg info

• Invest your 4 points, max. 2 per topic in current or future technology:use «I» for insurance, «R» reinsurer, «B» broker, «V» vendor

Catastrophe Knowledge Exchange | 5 July 2016 | CGD Rüschlikon 13

Catastrophe Knowledge Exchange | 5 July 2016 | CGD Rüschlikon

Legal notice

14

©2016 Swiss Re. All rights reserved. You are not permitted to create any modifications or derivative works of this presentation or to use it for commercial or other public purposes without the prior written permission of Swiss Re.

The information and opinions contained in the presentation are provided as at the date of the presentation and are subject to change without notice. Although the information used was taken from reliable sources, Swiss Re does not accept any responsibility for the accuracy or comprehensiveness of the details given. All liability for the accuracy and completeness thereof or for any damage or loss resulting from the use of the information contained in this presentation is expressly excluded. Under no circumstances shall Swiss Re or its Group companies be liable for any financial or consequential loss relating to this presentation.