front line to management: what do i do now ?

FRONT LINE FRONT LINE TOTO

MANAGEMENT: MANAGEMENT: WHAT DO I DO NOW ?

ICE BREAKER

YEAR OF THE PENNY

Take a penny. Look at the year to the right. Think about something memorable that

happened to you on that year (graduation, promotion, etc..)

WHO WE ARE

WHAT DO I DO NOW?

COMMUNICATION The act or process of using words, sounds, signs, or behaviors to express or exchange information or

to express your ideas, thoughts, or feelings.ClearConciseF.O.C.U.S.Instant Message, Text, Email, etc..

TRANSITION ACTIVITY

TRANSITION ACTIVITY…IN PROGRESS

TRANSITIONING INTO A NEW ROLE

Challenges Technology Data – Bigger Picture Time Management Discipline Developing own Style in Coaching Communication Mistakes- Learning opportunities

DATA

Data Collection

Questions

ASKING QUESTIONS IDENTIFIES POTENTIAL RESOURCES TO CALLERS

TRANSITIONING INTO A NEW ROLE

ChallengesTechnologyData – Bigger Picture Time Management Discipline Developing own Style in Coaching Response Mistakes- Learning opportunities

SKILL LEARNING The ability to do something that comes

from training, experience, or practice.Exposure to TrainingProviding FeedbackUnderstanding A New PerspectiveExpanding Leadership Abilities

SKILLS FOR NEW LEADERS:

Praise in Public and Coach in Private. Your mood will set the tone so be aware of your attitude. Get feedback from your supervisor/peers on your performance. Get comfortable having difficult conversations . Document conversations, coaching sessions and any important

information. Dress for Success Show Support

So what skill would be So what skill would be difficult or challenging for difficult or challenging for

you to address?you to address?

211 LA

SKILL LEARNING The ability to do something that comes

from training, experience, or practice.Exposure to Education/TrainingProviding FeedbackUnderstanding New PerspectiveExpanding Leadership Abilities

RELATIONSHIP BUILDING A state of affairs existing between

those having relations or dealings.Internal CollaborationCreating Community Partnerships

Strengthen Knowledge BaseKey to Creating Initiatives

PRIORITIZING

To organize (things) so that the most important thing is done or dealt with

first.My Calendar: My BFFUnexpected EventsGood Time ManagementPlan Ahead, Way Ahead (if possible)

BALANCEA state in which different things occur in equal or proper amounts or have an equal or proper

amount of importance.ChallengingBlend of Work & Personal LifeWorking ToolsOutlets (hobbies/activities)

What are your current What are your current outlets? outlets?

QUESTIONS OR COMMENTS?

LET’S ANNOUNCE THE RAFFLE WINNERS!