free communication skills video training course

Communication Skills Training

Module One: Getting Started

Welcome to the Communication Strategies workshop. For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look that you give to the cat, it all means something.

Wise men talk because they have something to say; fools, because they have to say something.

Plato

Workshop Objectives

Establish common ground

Identify barriersNon-verbal and

paraverbal communication

Listen actively

Module Two: The Big Picture

When we say the word, “communication,” what do you think of? Many people will think of the spoken word. People who are hearing impaired, however, might think of sign language. In this module, we will explore the different ways in which we communicate.

The more elaborate our means of communication, the less we communicate.

Joseph Priestley

What is Communication?

Interchange of thoughts Speech

Writing Signs

How Do We Communicate?

•This is what you are saying.Verbal

•This is how you say itParaverbal

Other Factors in Communication

Method Mass Audience

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