facilitated by business against crime tuesday 19 th february 2013

Facilitated by

Business Against Crime

Tuesday 19th February 2013

DBAC Team - Roy Aldwyn, John Briffett, John Porsch, Ian

Pearce

Not-for -profit company Promote safety/security interests of

Businesses large and small across the Borough

Independent and accountable Provide Business Crime Reduction services Self-funding – plus external funding e.g.

Home Office, Community Grants Volunteers/Part-time staff plus voluntary

time Partnerships Nationally recognised and accredited

Operates in partnership with the Business/Retail

Community, Police, Fire Service and DBC to prevent:-

Shop theft. Criminal damage (including graffiti) Anti-social behaviour Alcohol-related violence Street robbery Other e.g. Counterfeit currency, Fraud, Arson,

Safeguarding (Childsafe)

Real time communications i.e. Radio scheme Exclude perpetrators Assist in the apprehension and prosecution

of offenders Manage and exchange information Training and development Provide reassurance e.g. Facts and stats Promote responsible business practices and

due diligence Strong ties with other key agencies and

organisations e.g. Community Safety Partnership

Information sharing arrangements e.g. offender/suspect photos and database

Radio scheme implementation and training Modular Training and Development

programme Police Owl training and support Exclusion notices Regular newsletter and positive publicity Run by DBAC for DBAC e.g. User groups,

Pubwatch, OMG. All profits reinvested for benefit of members

105 members Borough-wide and growing Business crime a TCM, Police & DBC priority Established partnership with TCM, Police,

Council Improved information sharing Newsletter and publicity Radio scheme development i.e. PTT

technology Owl development National accreditations, awards and funding

One of the best value schemes nationally – in lowest quartile cost wise

Flexible/subsidised charges – gold, silver, bronze, free.

Free memberships for Charities, not-for-profit organisations

Tax advantages for members e.g. Security, employee training and development

Ian Pearce

Broadcast to all members with a single push

Talk privately on a one-one basis See the presence and availability of

each member Create user groups Windows despatcher enables desk-top

management of scheme, including members log-on monitoring, recording of messages and service information

Greater functionality, for example text and photo capability, instant alert (panic button).

Hosted service with no up-front infrastructure costs and required permissions associated with traditional schemes e.g. base stations, aerial installations

Flexibility e.g. scheme expansion opens opportunity of membership to remote locations

Financial. Greater revenue opportunities presented by attracting new members.

Following 2 weeks of satisfactory field trials using both Nokia and BB3G handsets the scheme was implemented at the beginning of October 2012.

Owing to budget limitations DBAC purchased re-furbished Nokia PTT phones for the majority of its members, plus a small number of the enhanced BB3G phones for use by police and CCTV control room

The DBAC team worked closely with members and partners to support a smooth transition to the new scheme, helping to resolve handling problems experienced and where appropriate report technical matters to the InTechnology support team

New Technology, risks and scrutiny Handling Telephony – latency Reception Volume granularity Fit for purpose i.e. BB3G phones

preferred, particularly if security involved, night time economy.

Customer support a priority Suppliers engaged directly to resolve

technical problems Additional training and support Reception – alternative networks, WiFi Further improvements e.g. BB3G

upgrade, WiFi, CCTV Control room despatcher - read only.

Flexible funding e.g. BB3Gs for Pubwatch members.

• Crime prevention and detection

• Crime detection

• Prosecution of offenders

• DBAC members

• Police

• Government agencies

• Media

• Internet

• Incident reports

• Details of known offenders

• Sightings of known offenders

• Images of convicted, wanted or suspect persons

• Exclusion notices

• For crime prevention, detection or prosecution only

• 3rd party disclosure authorised only through DBAC Crime Manager

• Members must meet security requirements

"Banned from one banned from all"

• Members submit incident reports to the dbac Crime Manager to enable information to be collated. • The partnership operates within strict protocols and is based on successful models operating elsewhere.• The dbac Crime Manager collects analyses and disseminates information about the most active offenders. • The key to the scheme’s success is for business to work smarter by working together as partners more effectively

Exclusion Notice Scheme

Initial Complaint Received:• Council – allocated to ASB

Officer and placed on Flare database

• Police – Computer system• In all cases a dbac

incident report created and submitted and entered on the incident report data base

•Premises visit arranged by appropriate team in consultation with all other teams e.g. dbac, police, Council

•Agreement by partners of actions required to tackle problem dependant upon seriousness as follows -

Exclusion Notice Scheme

Thresholds:

Minor offences – •Theft (including fraud, forgery and deception) - total value of goods less than £40•Not repeat offence•Not aggravated i.e. does not involve Race/Hate, violence, threats of violence, intimidation.

Exclusion Notice Scheme

Remedies:•Verbal Advice/Warning•ASB First Warning letter•Restorative Justice Resolution

Serious Offences:•Theft (including fraud, forgery and deception) - total value of goods more than £40•Repeat offence i.e. 3 or more offences within a 12 month period•Aggravated e.g. Race/Hate, involves violence, threats of violence, intimidation.PPO referral

Exclusion Notice Scheme

Remedies:•ASB second warning letter/ABC/ASBO•Reprimand, Final warning, FPN, Conditional/Formal Caution, Charge,•Bail Conditions•YOT disposal e.g. Reparation, Referral Orders, Youth Rehabilitation Order•Exclusion Notice

Exclusion Notice Scheme

DBAC has discretion to serve exclusion notice in any case it deems appropriate.

Exclusion Notice Scheme

Summary:Exclusion Notices can be served by Police/LA ASB Team for:•Theft offences over £40.00•Repeat offences where perpetrator has come to attention on at least 3 occasions, i.e. within the past 12 months, can included theft, ASB.•Violent Offences•Aggravating factors e.g. racist, homophobic.

Exclusion Notice Scheme

Hertfordshire Trading StandardsHertfordshire Trading Standards

Community Safety ForumsBusiness Against Crime

Station Commander Dick LawrenceTuesday 19th February 2013

Hertfordshire Trading Standards

Activities undertaken• Business Safe• Clean & Sweep• Vigilance Checks• Volunteer Working

Hertfordshire Trading Standards

Business Safe

Hertfordshire Trading Standards

A good example of what not to do ….

Hertfordshire Trading Standards

Clean & SweepCarried out by Fire & Rescue Service & partner agencies. HFRS presence is to;• Identify fly tipping/arson risks, • Remove obstructions/fire risks from exit routes of

commercial properties.

Hertfordshire Trading Standards

Vigilance Checks

• Carried out by Operational Crews• Targeting known problem areas• High profile visible deterrent • Identify arson risks such as fly tipping etc

Hertfordshire Trading Standards

Volunteers

• Support Operational Crews at Community Safety Events and also carry out arson patrols.

• The patrols are to identify fly tipping in rural and commercial areas and poor housekeeping amongst the business community.

• Free to members

• Staff development

• HSE compliance

• Crime reduction

• Staff morale

• Business continuity

• Marlowes centre

• Thursday evenings

• Buffet 6pm

• Session ends 7.30pm

• Attendance certificate

• Alternate arrangements

• Criminal & Civil Law

• Statute Law

• Employment Law

• Citizen’s Arrest

• Use of Force

• Anti Social Behaviour

• Offender characteristics

• Techniques used

• Solutions

• Verbal & non-verbal options

• DBAC network / report chain

• Operation of handset

• Voice procedure

• Dynamic risk assessments

• Dealing with typical incidents

• Apprehension of offenders

• Evidence gathering

• Prevention

• Post event action

• What to report

• How to report

• Rules of evidence

• Report writing

• Statement writing

• Threat awareness

• Dynamic risk assessment

• Preventative measures

• Coping strategies

• Contingency plans

• Role of CCTV

• Uses and limitations

• Codes of practise

• Data protection issues

• Dacorum control

• Communication

• What constitutes ASB

• Combating ASB

• Exclusion scheme

• Threat awareness

• Extremist activities

• Impact on business

• Contingency plans

• Features

• Benefits

• Accessing data

• Inputting data

• Recognition

• Action

• Bank of England rep

• Product restrictions

• Underage sales

• Identification process

• Best practise

• Booking form

• Email

• Telephone

What is ‘OWL’?1. OWL is an advance online

messaging system that allows police and partner agencies to provide the latest messages and crime alerts

2. Not only for NHW but can be used to create dozens of other schemes-i.e. Business Watch, School Watch etc.

Pro-active Crime Prevention Receiving emergency alerts to an incident Updates on current crime issues A greater sense of security Sharing local Intelligence Partnership working with the Constabulary

Messages can be send in the following wayEmailText messages to mobile phonesLetterFaxPhotos can also be sent

Business Crime Reduction PartnershipsBusiness Crime Reduction Partnerships

Mike SchuckMike Schuck

Operations DirectorOperations Director

The Association of Business Crime PartnershipsThe Association of Business Crime Partnerships

Towns and cities are watering holesTowns and cities are watering holes

Attrition within the criminal justice systemAttrition within the criminal justice system

0 10 20 30 40 50 60 70 80 90 100 110

Offences conviction

Offences con/caution

Offences cleared up

Offences recorded

Offences reported

Offences committed

(Ack. Jill Dando Institute of Crime Science)(Ack. Jill Dando Institute of Crime Science)

Cohort StudyCohort Study

33% of males will have a conviction by the age of 4633% of males will have a conviction by the age of 46 half are convicted only oncehalf are convicted only once just over half have a career of less than one yearjust over half have a career of less than one year nearly half convicted of theft or handling stolen goodsnearly half convicted of theft or handling stolen goods

22% of crime recorded by the Metropolitan Police was 22% of crime recorded by the Metropolitan Police was classified as occurring on business premisesclassified as occurring on business premises

(Ack. Jill Dando Institute of Crime Science)(Ack. Jill Dando Institute of Crime Science)

Tunbridge Wells Safe TownTunbridge Wells Safe Town

MEMBERS – crime detection rate: 69%MEMBERS – crime detection rate: 69% NON MEMBERS – crime detection rate: 36%NON MEMBERS – crime detection rate: 36%

MEMBERS – property recovered: 69%MEMBERS – property recovered: 69% NON MEMBERS property recovered: 12%  NON MEMBERS property recovered: 12%  

Police Attendance at incidents: Police Attendance at incidents:  58% (2008)58% (2008) 68% (2009) – significant reduction in shoplifting68% (2009) – significant reduction in shoplifting

BackgroundBackground to ABCPto ABCP

Created in 2004 as Action Against Business Crime as a subsidiary of the Created in 2004 as Action Against Business Crime as a subsidiary of the British Retail Consortium. British Retail Consortium.

ABCP is now an independent not-for-profit company.ABCP is now an independent not-for-profit company. Objectives:Objectives: 1) Develop new business crime reduction partnerships encompassing retail 1) Develop new business crime reduction partnerships encompassing retail

and evening economyand evening economy 2) Reduce crime, violence and anti-social behaviour against retailers and in 2) Reduce crime, violence and anti-social behaviour against retailers and in

retail centresretail centres 3) Work with businesses, police, PCCs, local authorities, CSPs, etc3) Work with businesses, police, PCCs, local authorities, CSPs, etc 4) Help to create and support safer communities4) Help to create and support safer communities

AchievementsAchievements

Over 125 BCRPs in England & Wales with around 30,000 Over 125 BCRPs in England & Wales with around 30,000 business membersbusiness members

Accreditation through Safer Business AwardAccreditation through Safer Business Award Evening economy Safer Socialising AwardEvening economy Safer Socialising Award ABCP website with over 10,000 unique visits p.a.ABCP website with over 10,000 unique visits p.a. Development of regional partnership groups Development of regional partnership groups E-newsletter with circulation of over 15,000E-newsletter with circulation of over 15,000

The strategyThe strategy

Develop town centre partnership as the start pointDevelop town centre partnership as the start point Borough/district wideBorough/district wide Secondary and rural locations, business & industrial Secondary and rural locations, business & industrial

sitessites Regional partnerships - Kent, Sussex, London, South Regional partnerships - Kent, Sussex, London, South

Midlands, South Wales, South West, North West.Midlands, South Wales, South West, North West. Linked crime data sharingLinked crime data sharing

Partnership structurePartnership structure

Board of management Steering group Paid full/part time manager (plus support) Secure accommodation Radio link – includes police, wardens, CCTV, etc. Exclusion notice scheme Offender target files for members Incident reporting Access to police and other photographs Validation through Safer Business Award accreditation Evening economy – Safer Socialising Award

Partnership linksPartnership links

Prolific offenders

Wanted on Warrant

Drugs/Alcohol/youth/ ASBO Teams

PNC Markers

•CCTV / Radio links

•Information and photo sharing

•Exclusion notice scheme

Town Centre Management

Licensed premises

Bus and railway stations

Taxis Car parks

Forecourts

Hotels

Truancy Street sellers Begging

Street drinking Drug users

Police

Local Authority

CJS

Members submit

Incident and Intelligence

reports

Crime Trends and

Target Offenders Identified

-Intelligence Shared-Targets Excluded-Police Photos passed to Partners

Raised target profile via police intelligence

system

Relevant information passed tolocal partnerships

Liaison with drugs/youth/alcohol/asbo

teams

Evidence produced for police

and CJS. Liaison with CPS and courts

Results relayed back to partners

Newsletterswebsites etc.

Partnership intelligence modelPartnership intelligence model

Safer Business AwardSafer Business Award

Safer Business AwardSafer Business Award

Provides a legal framework for sharing sensitive

personal data under the DPA Enhances professionalism Encourages strong and effective local partnerships Motivates businesses with a stake in the commercial

success of town, city or shopping centres Reassures customers and staff Recognises and rewards success

Benefits of business crime reduction partnershipsBenefits of business crime reduction partnerships

Business crime reduction partnerships are:Business crime reduction partnerships are: Viable Viable Long-term Long-term Sustainable Sustainable Organised & strategicOrganised & strategic Embedded, pro-active, community-basedEmbedded, pro-active, community-based They deliver: They deliver: crime reduction – both business and community crime reduction – both business and community Better relations between the business sector & policeBetter relations between the business sector & police Enhanced community cohesion Enhanced community cohesion

Benefits for businessBenefits for business

Improves customer perceptions of the town or location Reduces the fear of crime Generates more social use of locations Improves business conditions and profitability Enhances employment opportunities & staff retention Less theft, loss and workplace disruption Less violence, abuse and threats to staff Improves business relations with police

Benefits for policeBenefits for police

Excellent demonstration of practical partnership working Emphasis on crime prevention, reduction of opportunity

and increasing risk to offenders Based on intelligence-led strategies Assists in identifying travelling criminals Provides operational intelligence not currently available

to police and other agencies Improves police relations with business

Costs and savingsCosts and savings• Average cost of dealing with a shoplifter – opportunity and actual costs = Average cost of dealing with a shoplifter – opportunity and actual costs = £1,057 per incident (Hampshire Police stats) – investigation of incident, £1,057 per incident (Hampshire Police stats) – investigation of incident, arrest, transport, fuel, police time, food, medical care, custody, admin, casearrest, transport, fuel, police time, food, medical care, custody, admin, case preparation + plus court attendance if requiredpreparation + plus court attendance if required• Average % of all partnership incidents reported to police c35 – 40%Average % of all partnership incidents reported to police c35 – 40%• Majority of incidents and offences dealt with by businesses and reported toMajority of incidents and offences dealt with by businesses and reported to the partnership, not policethe partnership, not police• Disrupt and deter policy to deny entry to known offenders to reduce Disrupt and deter policy to deny entry to known offenders to reduce criminal opportunitycriminal opportunity• Consequential savings to businesses in not having to deal with offenders,Consequential savings to businesses in not having to deal with offenders, police, courtspolice, courts• Increases staff safety and reduces abuse, intimidation and assaultsIncreases staff safety and reduces abuse, intimidation and assaults

michael.schuck@businesscrime.org.uk01886 88458201886 88458207785 94065707785 940657

www.businesscrime.org.uk

Questions and answers

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