faan pansegrouw, marc meiring and marie delport had · in 1991, carel enrolled at rau (uj) for a...
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Who do you choose when you have to contract the
services of a debt recovery agent Simply ask
yourself
Does my agent understand my industry
Can I track the progress on my accounts
online
Does my agent set off capital recovered
monthly
Can I view amp download my remittances online
Does my agent offer a simple yet convenient
tool for me to communicate with them
Can my agent handle the volumes I hand over
to them
Is my agent prepared to work on all amounts
greater than R 50
Are my agentrsquos rates competitive
Does my agent charge the fees they incurred
to my account if they are not able to recover
monies from a debtor
Can I be sure that my debtor will not be ill
treated and overcharged
Are my debtors intimidated by my agent
Does my agent have the resources amp software
to trace debtors
Will I be charged a cancellation fee when I
need to withdraw accounts I handed over in
error
Being a businessman myself I have to
complement you for taking an interest in this
aspect of your business
It is important to review and evaluate ones service providers
from time to time to make sure that the deal you have is
competitive and in line with the rest of the market and that
the service provider is living up to your initial expectations
The cheapest option is seldom the most effective
Allow me to introduce you to LexMEd and present in short
how we go about debt recovery and how we can be of
assistance to you
JS Pansegrouw
LexM
Ed D
ebt
Man
agem
ent
(Pty
) Lt
d w
as
esta
blis
hed
by
Mr
JS P
anse
gro
uw
- B
A (
UP
) B
PR
OC
(SA
)
Mr
ML
Mei
rin
g ndash
N D
ip I
nfo
rmat
ion
Tec
hn
olo
gy
Mrs
M D
elp
ort
ndash 2
7 in
du
stry
rel
ated
exp
erie
nce
Mr
C B
rin
k ndash
B C
om
(H
on
s) A
CIM
A G
CM
A
Mr
N C
ham
ber
lain
e ndash
B C
om
(Fi
nan
cial
Man
agem
ent)
LexMEd Debt Management (Pty) Ltd 2
Faan Pansegrouw Marc Meiring and Marie Delport had extensive experience (Combined 70 years ) in the debt
recovery industry Having noted mistakes made by their previous employers they decided to join forces and combine all the best debt recovery practices into a new debt recovery
agency where service and relationships with both debtors and clients were once again embraced
Mr Pansegrouw acquired a financial investment from
Mr C Brink who is the owner of a group of 14 companies under the umbrella of Corhold Investments (Pty) Ltd
The investment made by Corhold Investments (Pty) Ltd
enabled LexMEd (Pty) Ltd to recruit the services of some of the best managers and call centre agents in the debt recovery
industry install state of the art debt recovery- and tracing software and become a sustainable business
Over the last 3 years LexMEdrsquos client base has increased to 781 with an average of 15 new clients joining LexMEd (Pty) Ltd each month References are recorded on page 8 of this
brochure
3
We do not have at heart to become the largest debt recovery agent
but the most well known debt recovery agent where quality and not
quantity is the driving factor our new clients are acquired by word
of mouth and not marketing campaigns our clients see us as their
business partner and not just a contractor where we build
relationships and not a database and money is made by passion
fuelled by our cause and not by greed
We want to create a working environment that will rank amongst
the ldquoTop 10 Companies to work for in South-Africardquo where
employees are family and not personnel employees are cared for and
not exploited a fair days wage is paid for a fair days work and by
doing so ploughing back into the community
We do not follow trends we set them
Old fashioned methods return old fashioned results
LexMEd Debt Management (Pty) Ltd 4
Matriculated from Hoeumlrskool Florida on the West Rand in 1989 He then joined the SA Navy in order to complete his then compulsory National Service During his National Service he was selected to complete an Officers Course in Gordons Bay where after he was appointed Operations Officer at SAS Scorpion in Durban
In 1991 Carel enrolled at RAU (UJ) for a BComm Accounting degree which he completed in 1993 In 1995 he completed his Honors degree in Financial Management which enabled him to successfully complete his Chartered Management Accountant (CIMA) qualification
During 1995 Carel joined Invetec Bank in their specialized and structured finance division His primary responsibility was to tap into the ldquoAfrikaansrdquo market where Investec had a very limited footprint He did this very successfully and concluded a number of high value transactions from Pretoria to Polokwane With District Securities Bank Carel was able to convince farmers to forward sell their maize crops and to hedge themselves against the volatile maize price a forerunner to the current agricultural safex market
In 1997 Carel joined SMK Securities one of the then five largest stockbrokers on the JSE Soon after the company was taken over by BOE and Carel progressed from a dealer to a senior portfolio manager He successfully completed the JSE exams which entitled him to become a member of the JSE
Sasol Pension Fund approached Carel in 1999 to manage their equity portfolio of R 6bn as well as all their offshore investments During his tenure at SPF he managed to outperform the JSE Allshare Index for four years running At the time of him leaving the fund fund assets had grown to over R 12bn
In 2003 Carel joined Absa Private Bank on a one year contract as Chief Investment Officer His brief was to rectify and enhance the current investment book of over R 3bn which he successfully concluded
Carel left APB in 2004 to join Corhold Investments (Pty) Ltd a company he had established in 2001 The company was predominantly involved in the supply and management of armoured vehicles to the pension payment industry Subsequently the company has expanded into security technology property development employee benefits plant hire and has extensive interests in the fuel retail market
Carel Brink Owner
Corhold Investments (Pty) Ltd
5
Some companies in the Corhold Investments (Pty) Ltd Group
Faan Pansegrouw
Managing Director
Marc Meiring
Operations Manager
P
atr
icia
Era
smu
s C
all
Ce
ntr
e
Ma
na
ge
r
Marie Delport
General Manager
Je
an
ett
e V
erm
aa
k
Ad
min
istr
ati
ve
Ma
na
ge
r
He
ttie
Sw
art
C
all
Ce
ntr
e
Ma
na
ge
r
Bennie Louw
Branch manager Cape Town
Act M Meirng Business
Development Gauteng
Cynthia Raath Client Liaison
Manager
Me
rcia
Clo
ete
C
all
Ce
ntr
e
Ma
na
ge
r
Jap
ie v
d B
erg
H
est
er
Ma
lan
B
usi
ne
ss
De
velo
pm
en
t
De
nis
e B
ou
we
r In
form
ati
on
T
ech
no
log
y
An
dre
No
pp
e
Va
ne
ssa
Ah
lers
M
Ma
che
ke
C
all
Ce
ntr
e
Age
nts
Ca
ll C
en
tre
A
gen
ts
Jun
ior
Sha
ba
ngu
M
ega
n V
iljo
en
C
lien
t Li
ais
on
Off
ice
rs
Ch
an
telle
Ve
nte
r T
raci
ng
P
etr
us
amp K
laa
s Fi
ling
Lie
ntj
ie
Kit
che
n
C
all
Ce
ntr
e
Age
nts
Su
san
du
To
it
Pa
nse
gro
uw
A
tto
rne
ys
Organization Chart
Fio
na
Ho
rn
Re
cep
tio
n
M
erc
ia C
loe
te
Clie
nt
Lia
iso
n
W-C
ap
e
C
ynth
ia
Co
rne
M
um
my
Da
ta C
ap
turi
ng
7
Why does LexMEd (Pty) Ltd claim to be different
We focus on recovering debt for the medical- and educational industries only
Our 60 call centre agents are specifically trained to deal with your ldquotyperdquo of debtor
Because we understand your industry we are able to negotiate payments in less time
Debtors are no longer intimidated by debt recovery agents
LexMEd have combined the best practices of debt recovery agents and attorneys by joining forces with attorneys who form part of our collection process at no extra cost to the client
Our automated debt recovery process actively collects your debts 24hrs a day 365 days per year and eliminates human error and -neglect from our workflow
It also adds interest (should you qualify) on behalf of the client whilst there is an outstanding capital amount on the LexMEd system
Our extensive tracing resources enables us to track debtors with only limited information
LexMEd is both proud and honoured to be the preferred collector for some of the largest and well known companies in the medical- and educational sector
View our references and some testimonials on pages 8 and 16 of this brochure
Our agreement does not limit you to use LexMEd only
It is thus possible for you to compare us with your existing debt recovery agent
It also allows you to stop handing over at without being penalised should you not find us to be effective
LexMEd Debt Management (Pty) Ltd 8
We render our service to the Medical- and Educational sectors across South-Africa
Gauteng bull Drs du Buisson Kramer Swart Bouwer Inc (Ampath
Pathologist) bull Practice Relief (Pty) Ltd (Mediclinic owned) bull Cormed Clinic bull Lenmed Clinic bull Zamokhule Private Hospital bull Dr WJH Vermaak amp Partners (Vermaak Pathologist) bull Drs Frankel amp Richards (Fourways Hospital amp Flora Clinic
Emergency Units ) bull Zuid-Afrikaans Hospital Emergency Unit bull Dr AF Coertze amp Gennote (Montana Hospital Emergency
Unit) bull Drs van Heerden amp Partners (Radiologist)
Western Cape amp Natal bull Drs Geard Rose and Dayaram (Umhlanga Hospital
Emergency unit) bull Wellington Veterinary Hospital bull Drs Nainken amp Partners bull Dr JJF Taljaard (Metropolis Pathologist) bull Drs Schnetler Corbett amp Partners Inc (Radiologists) bull Drs Bouma Kirsten Kritzinger amp Kruger (N1 Hospital
Emergency Unit)
Gauteng bull Generaal Beyers Primary School bull Kwaggasrand Primaryl School bull Kwaggasrand Secondary School bull Wonderboom Suid Primary School bull Hamilton Primary School bull Birchleigh Primary School bull Birchleigh Secondary School bull Hannes Visagie Primary School bull Oosterkruin Secondary School bull BMT Colllege Western Cape amp Natal bull Eben Donges Secondary School bull Buren Secondary School bull De Vrije Zee Primary School bull La Roschelle Girls High bull Hugenote Secondary School bull Helderberg College bull Zwaanswyk Academy bull Helderberg Primary School bull Buren High School bull De Tyger Primary School
Ref
eren
ces
9
Compliance - debt recovery agents must comply with
Council for Debt Collectors Our registration number 0036641-09 It is compulsory for a company practicing as a debt collectors to be
registered with the Council for Debt Collectors It is also compulsory for each agent call center agent negotiating
payment for debtors to be registered with the Council for Debt Collectors Find annexed to this brochure our latest certificate
Association of Debt Recovery Agents Although it is not compulsory for a debt collector to be registered with the
Association of Debt Recovery Agents it does add value Our registration number is 2256 By setting standards in the collection industry it assists debt recovery
agents in providing a professional service to debtors and clients Find annexed to this brochure our latest certificate
Trust Account Section 20 of the Debt Collectors Act stipulates that a debt collector
deposit monies received from debtors into a trust account as soon as possible upon receipt
Our trust account are audited annually by auditors Lotter amp Company Find annexed to this brochure our latest audit certificate
Debtor information added to our
system
LexMEd SMS to debtor
LexMEd letter of demand to debtor
Attorney First SMS demand to debtor
Attorney First letter of demand to
debtor
Attorney Final SMS demand to debtor
Attorney Final Letter of demand
Automatically forwarded to call
centre agent
3 Tactical SMS campaigns per
month
LexMEd Debt Management (Pty) Ltd 10
Debt Recovery Cycle
bull Files accepted in csv (Excel) or hard copy format
bull csv files are imported into our database saving time
bull Our system is able to absorb and action large files minutes
We accept amounts from as little as R 5000
Art
ific
ial i
nte
llige
nce
11
The biggest hurdle in any system process or workflow is human intervention
By automating our debt recovery process we have eliminated the human factor
We set the procedures rules timelines limits and actions for the system to apply to each debtor
This means that our system works 24hrs per day 365 days per year to recover your outstanding debt
Humans are only used as data capturers to capture debtor information not submitted in electronic format and as call centre agents to negotiate payments and to liaise with our clients
The system alerts supervisors in case of low productivity
Since automating our workflow our success rate and client satisfaction have increased tremendously
We continuously develop and improve our software to maximise productivity to deliver the results that set us
apart from our competitors
Payment options for debtors
LexMEd Debt Management (Pty) Ltd 12
Cash
Debit order Cheque
EFT
Online access for clients
13
The client has 24 hour unlimited access to a live interactive system where he can 1 View progress settlement values and
payment details etc for each debtor 2 Download Remittance advices in pdf
or csv format and view receipts 3 Send online messages to our client
liaison officers saving you time
You only need internet access to log into our system ndash no
software
Tracing debtors
LexMEd Debt Management (Pty) Ltd 14
Put us to the test
Allow us to demonstrate the power and depth of our tracing
resources
Gone are the days where you need an Id number to
trace debtors
We are able to trace a debtor on any one of the
search fields
Cost structure
LexMEd Debt Management (Pty) Ltd 15
A perception exists in industry that debt collectors return extraordinary revenue LexMEd (Pty) Ltd keeps the cost to the client as low as possible without sacrificing the quality and success rate it has become renowned for
Input = output low value input returns low value results
Client Debtor
A percentage commission calculated on the capital amount LexMEd was able to recover
VAT is calculated on commission amount No success = No fee
Fees and expenses as per Section 19(1)(b) of the Debt Collectors Act of 1998 read with
Regulation 11 amp Annexure B
To view expenses log on to
httpwwwdebtcol-councilcozaexpenses__feeshtml
LexMEd Debt Management (Pty) Ltd 16
From Sylvia Botha [mailtosylviabothayahoocom] Sent Friday November 19 2010 228 PM ldquoThank you We moved over from to you because i believed the service we will receive from you will be better than thus far i have not been disappointed and rather enjoy working with Lexmed Thank you for your good servicerdquo Sylvia
From Mercia Walters [mailtomerciaaccidentpartnerscoza] Sent 15 April 2011 1002 AM ldquoI am very happy and just want to say thank you to you and your team for all your hard workrdquo Kind Regards Mercia Walters Practice Manager Fourways Trauma Unit amp Flora Trauma Unit
From Salomie Gradwell [mailtoSalomieGampathcoza] Sent 03 June 2011 0917 AM ldquoJust want to say that I am impressed with your collections for May Well donerdquo Regards Salomie Gradwell Supervisor - Central Debtors - Bad Debt Accounts AMPATH NATIONAL LABORATORIES
From Gail [mailtogailrwebmailcoza] Sent 22 August 2011 1113 AM ldquoJust a quick word of Thanks I was very hesitant to join LexMed but I must say SO FAR SO GOOD You guys certainly deliver excellent service I browse through the Log In service provided by LexMed and Very Impressive I will have a new batch of Hand Overs the end of this monthrdquo
From Inshaaf Josephs Sent Wednesday June 22 2011 921 AM ldquoAlso just to let you know that my boss is very impressed with the work that you guys have been doing and the response that we have been getting Keep up the good workrdquo Ciao for now Inshaaf
Tel 0861-332-878 Fax 0866-518-257 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 1760 Pretoria 001 4th Flr Metropark Bldg 351 Schoeman street Pretoria 0002
Tel 021-945-2599 Fax 021-945-2550 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 625 Bellville 7535 4th Flr Van Der Stel Bldg 68 Durban road Bellville 7530
Gau
ten
g W
est
ern
Cap
e
Annexure A
LexMEd Debt Management (Pty) Ltd 18
LexM
Ed D
ebt
Man
agem
ent
(Pty
) Lt
d w
as
esta
blis
hed
by
Mr
JS P
anse
gro
uw
- B
A (
UP
) B
PR
OC
(SA
)
Mr
ML
Mei
rin
g ndash
N D
ip I
nfo
rmat
ion
Tec
hn
olo
gy
Mrs
M D
elp
ort
ndash 2
7 in
du
stry
rel
ated
exp
erie
nce
Mr
C B
rin
k ndash
B C
om
(H
on
s) A
CIM
A G
CM
A
Mr
N C
ham
ber
lain
e ndash
B C
om
(Fi
nan
cial
Man
agem
ent)
LexMEd Debt Management (Pty) Ltd 2
Faan Pansegrouw Marc Meiring and Marie Delport had extensive experience (Combined 70 years ) in the debt
recovery industry Having noted mistakes made by their previous employers they decided to join forces and combine all the best debt recovery practices into a new debt recovery
agency where service and relationships with both debtors and clients were once again embraced
Mr Pansegrouw acquired a financial investment from
Mr C Brink who is the owner of a group of 14 companies under the umbrella of Corhold Investments (Pty) Ltd
The investment made by Corhold Investments (Pty) Ltd
enabled LexMEd (Pty) Ltd to recruit the services of some of the best managers and call centre agents in the debt recovery
industry install state of the art debt recovery- and tracing software and become a sustainable business
Over the last 3 years LexMEdrsquos client base has increased to 781 with an average of 15 new clients joining LexMEd (Pty) Ltd each month References are recorded on page 8 of this
brochure
3
We do not have at heart to become the largest debt recovery agent
but the most well known debt recovery agent where quality and not
quantity is the driving factor our new clients are acquired by word
of mouth and not marketing campaigns our clients see us as their
business partner and not just a contractor where we build
relationships and not a database and money is made by passion
fuelled by our cause and not by greed
We want to create a working environment that will rank amongst
the ldquoTop 10 Companies to work for in South-Africardquo where
employees are family and not personnel employees are cared for and
not exploited a fair days wage is paid for a fair days work and by
doing so ploughing back into the community
We do not follow trends we set them
Old fashioned methods return old fashioned results
LexMEd Debt Management (Pty) Ltd 4
Matriculated from Hoeumlrskool Florida on the West Rand in 1989 He then joined the SA Navy in order to complete his then compulsory National Service During his National Service he was selected to complete an Officers Course in Gordons Bay where after he was appointed Operations Officer at SAS Scorpion in Durban
In 1991 Carel enrolled at RAU (UJ) for a BComm Accounting degree which he completed in 1993 In 1995 he completed his Honors degree in Financial Management which enabled him to successfully complete his Chartered Management Accountant (CIMA) qualification
During 1995 Carel joined Invetec Bank in their specialized and structured finance division His primary responsibility was to tap into the ldquoAfrikaansrdquo market where Investec had a very limited footprint He did this very successfully and concluded a number of high value transactions from Pretoria to Polokwane With District Securities Bank Carel was able to convince farmers to forward sell their maize crops and to hedge themselves against the volatile maize price a forerunner to the current agricultural safex market
In 1997 Carel joined SMK Securities one of the then five largest stockbrokers on the JSE Soon after the company was taken over by BOE and Carel progressed from a dealer to a senior portfolio manager He successfully completed the JSE exams which entitled him to become a member of the JSE
Sasol Pension Fund approached Carel in 1999 to manage their equity portfolio of R 6bn as well as all their offshore investments During his tenure at SPF he managed to outperform the JSE Allshare Index for four years running At the time of him leaving the fund fund assets had grown to over R 12bn
In 2003 Carel joined Absa Private Bank on a one year contract as Chief Investment Officer His brief was to rectify and enhance the current investment book of over R 3bn which he successfully concluded
Carel left APB in 2004 to join Corhold Investments (Pty) Ltd a company he had established in 2001 The company was predominantly involved in the supply and management of armoured vehicles to the pension payment industry Subsequently the company has expanded into security technology property development employee benefits plant hire and has extensive interests in the fuel retail market
Carel Brink Owner
Corhold Investments (Pty) Ltd
5
Some companies in the Corhold Investments (Pty) Ltd Group
Faan Pansegrouw
Managing Director
Marc Meiring
Operations Manager
P
atr
icia
Era
smu
s C
all
Ce
ntr
e
Ma
na
ge
r
Marie Delport
General Manager
Je
an
ett
e V
erm
aa
k
Ad
min
istr
ati
ve
Ma
na
ge
r
He
ttie
Sw
art
C
all
Ce
ntr
e
Ma
na
ge
r
Bennie Louw
Branch manager Cape Town
Act M Meirng Business
Development Gauteng
Cynthia Raath Client Liaison
Manager
Me
rcia
Clo
ete
C
all
Ce
ntr
e
Ma
na
ge
r
Jap
ie v
d B
erg
H
est
er
Ma
lan
B
usi
ne
ss
De
velo
pm
en
t
De
nis
e B
ou
we
r In
form
ati
on
T
ech
no
log
y
An
dre
No
pp
e
Va
ne
ssa
Ah
lers
M
Ma
che
ke
C
all
Ce
ntr
e
Age
nts
Ca
ll C
en
tre
A
gen
ts
Jun
ior
Sha
ba
ngu
M
ega
n V
iljo
en
C
lien
t Li
ais
on
Off
ice
rs
Ch
an
telle
Ve
nte
r T
raci
ng
P
etr
us
amp K
laa
s Fi
ling
Lie
ntj
ie
Kit
che
n
C
all
Ce
ntr
e
Age
nts
Su
san
du
To
it
Pa
nse
gro
uw
A
tto
rne
ys
Organization Chart
Fio
na
Ho
rn
Re
cep
tio
n
M
erc
ia C
loe
te
Clie
nt
Lia
iso
n
W-C
ap
e
C
ynth
ia
Co
rne
M
um
my
Da
ta C
ap
turi
ng
7
Why does LexMEd (Pty) Ltd claim to be different
We focus on recovering debt for the medical- and educational industries only
Our 60 call centre agents are specifically trained to deal with your ldquotyperdquo of debtor
Because we understand your industry we are able to negotiate payments in less time
Debtors are no longer intimidated by debt recovery agents
LexMEd have combined the best practices of debt recovery agents and attorneys by joining forces with attorneys who form part of our collection process at no extra cost to the client
Our automated debt recovery process actively collects your debts 24hrs a day 365 days per year and eliminates human error and -neglect from our workflow
It also adds interest (should you qualify) on behalf of the client whilst there is an outstanding capital amount on the LexMEd system
Our extensive tracing resources enables us to track debtors with only limited information
LexMEd is both proud and honoured to be the preferred collector for some of the largest and well known companies in the medical- and educational sector
View our references and some testimonials on pages 8 and 16 of this brochure
Our agreement does not limit you to use LexMEd only
It is thus possible for you to compare us with your existing debt recovery agent
It also allows you to stop handing over at without being penalised should you not find us to be effective
LexMEd Debt Management (Pty) Ltd 8
We render our service to the Medical- and Educational sectors across South-Africa
Gauteng bull Drs du Buisson Kramer Swart Bouwer Inc (Ampath
Pathologist) bull Practice Relief (Pty) Ltd (Mediclinic owned) bull Cormed Clinic bull Lenmed Clinic bull Zamokhule Private Hospital bull Dr WJH Vermaak amp Partners (Vermaak Pathologist) bull Drs Frankel amp Richards (Fourways Hospital amp Flora Clinic
Emergency Units ) bull Zuid-Afrikaans Hospital Emergency Unit bull Dr AF Coertze amp Gennote (Montana Hospital Emergency
Unit) bull Drs van Heerden amp Partners (Radiologist)
Western Cape amp Natal bull Drs Geard Rose and Dayaram (Umhlanga Hospital
Emergency unit) bull Wellington Veterinary Hospital bull Drs Nainken amp Partners bull Dr JJF Taljaard (Metropolis Pathologist) bull Drs Schnetler Corbett amp Partners Inc (Radiologists) bull Drs Bouma Kirsten Kritzinger amp Kruger (N1 Hospital
Emergency Unit)
Gauteng bull Generaal Beyers Primary School bull Kwaggasrand Primaryl School bull Kwaggasrand Secondary School bull Wonderboom Suid Primary School bull Hamilton Primary School bull Birchleigh Primary School bull Birchleigh Secondary School bull Hannes Visagie Primary School bull Oosterkruin Secondary School bull BMT Colllege Western Cape amp Natal bull Eben Donges Secondary School bull Buren Secondary School bull De Vrije Zee Primary School bull La Roschelle Girls High bull Hugenote Secondary School bull Helderberg College bull Zwaanswyk Academy bull Helderberg Primary School bull Buren High School bull De Tyger Primary School
Ref
eren
ces
9
Compliance - debt recovery agents must comply with
Council for Debt Collectors Our registration number 0036641-09 It is compulsory for a company practicing as a debt collectors to be
registered with the Council for Debt Collectors It is also compulsory for each agent call center agent negotiating
payment for debtors to be registered with the Council for Debt Collectors Find annexed to this brochure our latest certificate
Association of Debt Recovery Agents Although it is not compulsory for a debt collector to be registered with the
Association of Debt Recovery Agents it does add value Our registration number is 2256 By setting standards in the collection industry it assists debt recovery
agents in providing a professional service to debtors and clients Find annexed to this brochure our latest certificate
Trust Account Section 20 of the Debt Collectors Act stipulates that a debt collector
deposit monies received from debtors into a trust account as soon as possible upon receipt
Our trust account are audited annually by auditors Lotter amp Company Find annexed to this brochure our latest audit certificate
Debtor information added to our
system
LexMEd SMS to debtor
LexMEd letter of demand to debtor
Attorney First SMS demand to debtor
Attorney First letter of demand to
debtor
Attorney Final SMS demand to debtor
Attorney Final Letter of demand
Automatically forwarded to call
centre agent
3 Tactical SMS campaigns per
month
LexMEd Debt Management (Pty) Ltd 10
Debt Recovery Cycle
bull Files accepted in csv (Excel) or hard copy format
bull csv files are imported into our database saving time
bull Our system is able to absorb and action large files minutes
We accept amounts from as little as R 5000
Art
ific
ial i
nte
llige
nce
11
The biggest hurdle in any system process or workflow is human intervention
By automating our debt recovery process we have eliminated the human factor
We set the procedures rules timelines limits and actions for the system to apply to each debtor
This means that our system works 24hrs per day 365 days per year to recover your outstanding debt
Humans are only used as data capturers to capture debtor information not submitted in electronic format and as call centre agents to negotiate payments and to liaise with our clients
The system alerts supervisors in case of low productivity
Since automating our workflow our success rate and client satisfaction have increased tremendously
We continuously develop and improve our software to maximise productivity to deliver the results that set us
apart from our competitors
Payment options for debtors
LexMEd Debt Management (Pty) Ltd 12
Cash
Debit order Cheque
EFT
Online access for clients
13
The client has 24 hour unlimited access to a live interactive system where he can 1 View progress settlement values and
payment details etc for each debtor 2 Download Remittance advices in pdf
or csv format and view receipts 3 Send online messages to our client
liaison officers saving you time
You only need internet access to log into our system ndash no
software
Tracing debtors
LexMEd Debt Management (Pty) Ltd 14
Put us to the test
Allow us to demonstrate the power and depth of our tracing
resources
Gone are the days where you need an Id number to
trace debtors
We are able to trace a debtor on any one of the
search fields
Cost structure
LexMEd Debt Management (Pty) Ltd 15
A perception exists in industry that debt collectors return extraordinary revenue LexMEd (Pty) Ltd keeps the cost to the client as low as possible without sacrificing the quality and success rate it has become renowned for
Input = output low value input returns low value results
Client Debtor
A percentage commission calculated on the capital amount LexMEd was able to recover
VAT is calculated on commission amount No success = No fee
Fees and expenses as per Section 19(1)(b) of the Debt Collectors Act of 1998 read with
Regulation 11 amp Annexure B
To view expenses log on to
httpwwwdebtcol-councilcozaexpenses__feeshtml
LexMEd Debt Management (Pty) Ltd 16
From Sylvia Botha [mailtosylviabothayahoocom] Sent Friday November 19 2010 228 PM ldquoThank you We moved over from to you because i believed the service we will receive from you will be better than thus far i have not been disappointed and rather enjoy working with Lexmed Thank you for your good servicerdquo Sylvia
From Mercia Walters [mailtomerciaaccidentpartnerscoza] Sent 15 April 2011 1002 AM ldquoI am very happy and just want to say thank you to you and your team for all your hard workrdquo Kind Regards Mercia Walters Practice Manager Fourways Trauma Unit amp Flora Trauma Unit
From Salomie Gradwell [mailtoSalomieGampathcoza] Sent 03 June 2011 0917 AM ldquoJust want to say that I am impressed with your collections for May Well donerdquo Regards Salomie Gradwell Supervisor - Central Debtors - Bad Debt Accounts AMPATH NATIONAL LABORATORIES
From Gail [mailtogailrwebmailcoza] Sent 22 August 2011 1113 AM ldquoJust a quick word of Thanks I was very hesitant to join LexMed but I must say SO FAR SO GOOD You guys certainly deliver excellent service I browse through the Log In service provided by LexMed and Very Impressive I will have a new batch of Hand Overs the end of this monthrdquo
From Inshaaf Josephs Sent Wednesday June 22 2011 921 AM ldquoAlso just to let you know that my boss is very impressed with the work that you guys have been doing and the response that we have been getting Keep up the good workrdquo Ciao for now Inshaaf
Tel 0861-332-878 Fax 0866-518-257 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 1760 Pretoria 001 4th Flr Metropark Bldg 351 Schoeman street Pretoria 0002
Tel 021-945-2599 Fax 021-945-2550 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 625 Bellville 7535 4th Flr Van Der Stel Bldg 68 Durban road Bellville 7530
Gau
ten
g W
est
ern
Cap
e
Annexure A
LexMEd Debt Management (Pty) Ltd 18
3
We do not have at heart to become the largest debt recovery agent
but the most well known debt recovery agent where quality and not
quantity is the driving factor our new clients are acquired by word
of mouth and not marketing campaigns our clients see us as their
business partner and not just a contractor where we build
relationships and not a database and money is made by passion
fuelled by our cause and not by greed
We want to create a working environment that will rank amongst
the ldquoTop 10 Companies to work for in South-Africardquo where
employees are family and not personnel employees are cared for and
not exploited a fair days wage is paid for a fair days work and by
doing so ploughing back into the community
We do not follow trends we set them
Old fashioned methods return old fashioned results
LexMEd Debt Management (Pty) Ltd 4
Matriculated from Hoeumlrskool Florida on the West Rand in 1989 He then joined the SA Navy in order to complete his then compulsory National Service During his National Service he was selected to complete an Officers Course in Gordons Bay where after he was appointed Operations Officer at SAS Scorpion in Durban
In 1991 Carel enrolled at RAU (UJ) for a BComm Accounting degree which he completed in 1993 In 1995 he completed his Honors degree in Financial Management which enabled him to successfully complete his Chartered Management Accountant (CIMA) qualification
During 1995 Carel joined Invetec Bank in their specialized and structured finance division His primary responsibility was to tap into the ldquoAfrikaansrdquo market where Investec had a very limited footprint He did this very successfully and concluded a number of high value transactions from Pretoria to Polokwane With District Securities Bank Carel was able to convince farmers to forward sell their maize crops and to hedge themselves against the volatile maize price a forerunner to the current agricultural safex market
In 1997 Carel joined SMK Securities one of the then five largest stockbrokers on the JSE Soon after the company was taken over by BOE and Carel progressed from a dealer to a senior portfolio manager He successfully completed the JSE exams which entitled him to become a member of the JSE
Sasol Pension Fund approached Carel in 1999 to manage their equity portfolio of R 6bn as well as all their offshore investments During his tenure at SPF he managed to outperform the JSE Allshare Index for four years running At the time of him leaving the fund fund assets had grown to over R 12bn
In 2003 Carel joined Absa Private Bank on a one year contract as Chief Investment Officer His brief was to rectify and enhance the current investment book of over R 3bn which he successfully concluded
Carel left APB in 2004 to join Corhold Investments (Pty) Ltd a company he had established in 2001 The company was predominantly involved in the supply and management of armoured vehicles to the pension payment industry Subsequently the company has expanded into security technology property development employee benefits plant hire and has extensive interests in the fuel retail market
Carel Brink Owner
Corhold Investments (Pty) Ltd
5
Some companies in the Corhold Investments (Pty) Ltd Group
Faan Pansegrouw
Managing Director
Marc Meiring
Operations Manager
P
atr
icia
Era
smu
s C
all
Ce
ntr
e
Ma
na
ge
r
Marie Delport
General Manager
Je
an
ett
e V
erm
aa
k
Ad
min
istr
ati
ve
Ma
na
ge
r
He
ttie
Sw
art
C
all
Ce
ntr
e
Ma
na
ge
r
Bennie Louw
Branch manager Cape Town
Act M Meirng Business
Development Gauteng
Cynthia Raath Client Liaison
Manager
Me
rcia
Clo
ete
C
all
Ce
ntr
e
Ma
na
ge
r
Jap
ie v
d B
erg
H
est
er
Ma
lan
B
usi
ne
ss
De
velo
pm
en
t
De
nis
e B
ou
we
r In
form
ati
on
T
ech
no
log
y
An
dre
No
pp
e
Va
ne
ssa
Ah
lers
M
Ma
che
ke
C
all
Ce
ntr
e
Age
nts
Ca
ll C
en
tre
A
gen
ts
Jun
ior
Sha
ba
ngu
M
ega
n V
iljo
en
C
lien
t Li
ais
on
Off
ice
rs
Ch
an
telle
Ve
nte
r T
raci
ng
P
etr
us
amp K
laa
s Fi
ling
Lie
ntj
ie
Kit
che
n
C
all
Ce
ntr
e
Age
nts
Su
san
du
To
it
Pa
nse
gro
uw
A
tto
rne
ys
Organization Chart
Fio
na
Ho
rn
Re
cep
tio
n
M
erc
ia C
loe
te
Clie
nt
Lia
iso
n
W-C
ap
e
C
ynth
ia
Co
rne
M
um
my
Da
ta C
ap
turi
ng
7
Why does LexMEd (Pty) Ltd claim to be different
We focus on recovering debt for the medical- and educational industries only
Our 60 call centre agents are specifically trained to deal with your ldquotyperdquo of debtor
Because we understand your industry we are able to negotiate payments in less time
Debtors are no longer intimidated by debt recovery agents
LexMEd have combined the best practices of debt recovery agents and attorneys by joining forces with attorneys who form part of our collection process at no extra cost to the client
Our automated debt recovery process actively collects your debts 24hrs a day 365 days per year and eliminates human error and -neglect from our workflow
It also adds interest (should you qualify) on behalf of the client whilst there is an outstanding capital amount on the LexMEd system
Our extensive tracing resources enables us to track debtors with only limited information
LexMEd is both proud and honoured to be the preferred collector for some of the largest and well known companies in the medical- and educational sector
View our references and some testimonials on pages 8 and 16 of this brochure
Our agreement does not limit you to use LexMEd only
It is thus possible for you to compare us with your existing debt recovery agent
It also allows you to stop handing over at without being penalised should you not find us to be effective
LexMEd Debt Management (Pty) Ltd 8
We render our service to the Medical- and Educational sectors across South-Africa
Gauteng bull Drs du Buisson Kramer Swart Bouwer Inc (Ampath
Pathologist) bull Practice Relief (Pty) Ltd (Mediclinic owned) bull Cormed Clinic bull Lenmed Clinic bull Zamokhule Private Hospital bull Dr WJH Vermaak amp Partners (Vermaak Pathologist) bull Drs Frankel amp Richards (Fourways Hospital amp Flora Clinic
Emergency Units ) bull Zuid-Afrikaans Hospital Emergency Unit bull Dr AF Coertze amp Gennote (Montana Hospital Emergency
Unit) bull Drs van Heerden amp Partners (Radiologist)
Western Cape amp Natal bull Drs Geard Rose and Dayaram (Umhlanga Hospital
Emergency unit) bull Wellington Veterinary Hospital bull Drs Nainken amp Partners bull Dr JJF Taljaard (Metropolis Pathologist) bull Drs Schnetler Corbett amp Partners Inc (Radiologists) bull Drs Bouma Kirsten Kritzinger amp Kruger (N1 Hospital
Emergency Unit)
Gauteng bull Generaal Beyers Primary School bull Kwaggasrand Primaryl School bull Kwaggasrand Secondary School bull Wonderboom Suid Primary School bull Hamilton Primary School bull Birchleigh Primary School bull Birchleigh Secondary School bull Hannes Visagie Primary School bull Oosterkruin Secondary School bull BMT Colllege Western Cape amp Natal bull Eben Donges Secondary School bull Buren Secondary School bull De Vrije Zee Primary School bull La Roschelle Girls High bull Hugenote Secondary School bull Helderberg College bull Zwaanswyk Academy bull Helderberg Primary School bull Buren High School bull De Tyger Primary School
Ref
eren
ces
9
Compliance - debt recovery agents must comply with
Council for Debt Collectors Our registration number 0036641-09 It is compulsory for a company practicing as a debt collectors to be
registered with the Council for Debt Collectors It is also compulsory for each agent call center agent negotiating
payment for debtors to be registered with the Council for Debt Collectors Find annexed to this brochure our latest certificate
Association of Debt Recovery Agents Although it is not compulsory for a debt collector to be registered with the
Association of Debt Recovery Agents it does add value Our registration number is 2256 By setting standards in the collection industry it assists debt recovery
agents in providing a professional service to debtors and clients Find annexed to this brochure our latest certificate
Trust Account Section 20 of the Debt Collectors Act stipulates that a debt collector
deposit monies received from debtors into a trust account as soon as possible upon receipt
Our trust account are audited annually by auditors Lotter amp Company Find annexed to this brochure our latest audit certificate
Debtor information added to our
system
LexMEd SMS to debtor
LexMEd letter of demand to debtor
Attorney First SMS demand to debtor
Attorney First letter of demand to
debtor
Attorney Final SMS demand to debtor
Attorney Final Letter of demand
Automatically forwarded to call
centre agent
3 Tactical SMS campaigns per
month
LexMEd Debt Management (Pty) Ltd 10
Debt Recovery Cycle
bull Files accepted in csv (Excel) or hard copy format
bull csv files are imported into our database saving time
bull Our system is able to absorb and action large files minutes
We accept amounts from as little as R 5000
Art
ific
ial i
nte
llige
nce
11
The biggest hurdle in any system process or workflow is human intervention
By automating our debt recovery process we have eliminated the human factor
We set the procedures rules timelines limits and actions for the system to apply to each debtor
This means that our system works 24hrs per day 365 days per year to recover your outstanding debt
Humans are only used as data capturers to capture debtor information not submitted in electronic format and as call centre agents to negotiate payments and to liaise with our clients
The system alerts supervisors in case of low productivity
Since automating our workflow our success rate and client satisfaction have increased tremendously
We continuously develop and improve our software to maximise productivity to deliver the results that set us
apart from our competitors
Payment options for debtors
LexMEd Debt Management (Pty) Ltd 12
Cash
Debit order Cheque
EFT
Online access for clients
13
The client has 24 hour unlimited access to a live interactive system where he can 1 View progress settlement values and
payment details etc for each debtor 2 Download Remittance advices in pdf
or csv format and view receipts 3 Send online messages to our client
liaison officers saving you time
You only need internet access to log into our system ndash no
software
Tracing debtors
LexMEd Debt Management (Pty) Ltd 14
Put us to the test
Allow us to demonstrate the power and depth of our tracing
resources
Gone are the days where you need an Id number to
trace debtors
We are able to trace a debtor on any one of the
search fields
Cost structure
LexMEd Debt Management (Pty) Ltd 15
A perception exists in industry that debt collectors return extraordinary revenue LexMEd (Pty) Ltd keeps the cost to the client as low as possible without sacrificing the quality and success rate it has become renowned for
Input = output low value input returns low value results
Client Debtor
A percentage commission calculated on the capital amount LexMEd was able to recover
VAT is calculated on commission amount No success = No fee
Fees and expenses as per Section 19(1)(b) of the Debt Collectors Act of 1998 read with
Regulation 11 amp Annexure B
To view expenses log on to
httpwwwdebtcol-councilcozaexpenses__feeshtml
LexMEd Debt Management (Pty) Ltd 16
From Sylvia Botha [mailtosylviabothayahoocom] Sent Friday November 19 2010 228 PM ldquoThank you We moved over from to you because i believed the service we will receive from you will be better than thus far i have not been disappointed and rather enjoy working with Lexmed Thank you for your good servicerdquo Sylvia
From Mercia Walters [mailtomerciaaccidentpartnerscoza] Sent 15 April 2011 1002 AM ldquoI am very happy and just want to say thank you to you and your team for all your hard workrdquo Kind Regards Mercia Walters Practice Manager Fourways Trauma Unit amp Flora Trauma Unit
From Salomie Gradwell [mailtoSalomieGampathcoza] Sent 03 June 2011 0917 AM ldquoJust want to say that I am impressed with your collections for May Well donerdquo Regards Salomie Gradwell Supervisor - Central Debtors - Bad Debt Accounts AMPATH NATIONAL LABORATORIES
From Gail [mailtogailrwebmailcoza] Sent 22 August 2011 1113 AM ldquoJust a quick word of Thanks I was very hesitant to join LexMed but I must say SO FAR SO GOOD You guys certainly deliver excellent service I browse through the Log In service provided by LexMed and Very Impressive I will have a new batch of Hand Overs the end of this monthrdquo
From Inshaaf Josephs Sent Wednesday June 22 2011 921 AM ldquoAlso just to let you know that my boss is very impressed with the work that you guys have been doing and the response that we have been getting Keep up the good workrdquo Ciao for now Inshaaf
Tel 0861-332-878 Fax 0866-518-257 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 1760 Pretoria 001 4th Flr Metropark Bldg 351 Schoeman street Pretoria 0002
Tel 021-945-2599 Fax 021-945-2550 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 625 Bellville 7535 4th Flr Van Der Stel Bldg 68 Durban road Bellville 7530
Gau
ten
g W
est
ern
Cap
e
Annexure A
LexMEd Debt Management (Pty) Ltd 18
LexMEd Debt Management (Pty) Ltd 4
Matriculated from Hoeumlrskool Florida on the West Rand in 1989 He then joined the SA Navy in order to complete his then compulsory National Service During his National Service he was selected to complete an Officers Course in Gordons Bay where after he was appointed Operations Officer at SAS Scorpion in Durban
In 1991 Carel enrolled at RAU (UJ) for a BComm Accounting degree which he completed in 1993 In 1995 he completed his Honors degree in Financial Management which enabled him to successfully complete his Chartered Management Accountant (CIMA) qualification
During 1995 Carel joined Invetec Bank in their specialized and structured finance division His primary responsibility was to tap into the ldquoAfrikaansrdquo market where Investec had a very limited footprint He did this very successfully and concluded a number of high value transactions from Pretoria to Polokwane With District Securities Bank Carel was able to convince farmers to forward sell their maize crops and to hedge themselves against the volatile maize price a forerunner to the current agricultural safex market
In 1997 Carel joined SMK Securities one of the then five largest stockbrokers on the JSE Soon after the company was taken over by BOE and Carel progressed from a dealer to a senior portfolio manager He successfully completed the JSE exams which entitled him to become a member of the JSE
Sasol Pension Fund approached Carel in 1999 to manage their equity portfolio of R 6bn as well as all their offshore investments During his tenure at SPF he managed to outperform the JSE Allshare Index for four years running At the time of him leaving the fund fund assets had grown to over R 12bn
In 2003 Carel joined Absa Private Bank on a one year contract as Chief Investment Officer His brief was to rectify and enhance the current investment book of over R 3bn which he successfully concluded
Carel left APB in 2004 to join Corhold Investments (Pty) Ltd a company he had established in 2001 The company was predominantly involved in the supply and management of armoured vehicles to the pension payment industry Subsequently the company has expanded into security technology property development employee benefits plant hire and has extensive interests in the fuel retail market
Carel Brink Owner
Corhold Investments (Pty) Ltd
5
Some companies in the Corhold Investments (Pty) Ltd Group
Faan Pansegrouw
Managing Director
Marc Meiring
Operations Manager
P
atr
icia
Era
smu
s C
all
Ce
ntr
e
Ma
na
ge
r
Marie Delport
General Manager
Je
an
ett
e V
erm
aa
k
Ad
min
istr
ati
ve
Ma
na
ge
r
He
ttie
Sw
art
C
all
Ce
ntr
e
Ma
na
ge
r
Bennie Louw
Branch manager Cape Town
Act M Meirng Business
Development Gauteng
Cynthia Raath Client Liaison
Manager
Me
rcia
Clo
ete
C
all
Ce
ntr
e
Ma
na
ge
r
Jap
ie v
d B
erg
H
est
er
Ma
lan
B
usi
ne
ss
De
velo
pm
en
t
De
nis
e B
ou
we
r In
form
ati
on
T
ech
no
log
y
An
dre
No
pp
e
Va
ne
ssa
Ah
lers
M
Ma
che
ke
C
all
Ce
ntr
e
Age
nts
Ca
ll C
en
tre
A
gen
ts
Jun
ior
Sha
ba
ngu
M
ega
n V
iljo
en
C
lien
t Li
ais
on
Off
ice
rs
Ch
an
telle
Ve
nte
r T
raci
ng
P
etr
us
amp K
laa
s Fi
ling
Lie
ntj
ie
Kit
che
n
C
all
Ce
ntr
e
Age
nts
Su
san
du
To
it
Pa
nse
gro
uw
A
tto
rne
ys
Organization Chart
Fio
na
Ho
rn
Re
cep
tio
n
M
erc
ia C
loe
te
Clie
nt
Lia
iso
n
W-C
ap
e
C
ynth
ia
Co
rne
M
um
my
Da
ta C
ap
turi
ng
7
Why does LexMEd (Pty) Ltd claim to be different
We focus on recovering debt for the medical- and educational industries only
Our 60 call centre agents are specifically trained to deal with your ldquotyperdquo of debtor
Because we understand your industry we are able to negotiate payments in less time
Debtors are no longer intimidated by debt recovery agents
LexMEd have combined the best practices of debt recovery agents and attorneys by joining forces with attorneys who form part of our collection process at no extra cost to the client
Our automated debt recovery process actively collects your debts 24hrs a day 365 days per year and eliminates human error and -neglect from our workflow
It also adds interest (should you qualify) on behalf of the client whilst there is an outstanding capital amount on the LexMEd system
Our extensive tracing resources enables us to track debtors with only limited information
LexMEd is both proud and honoured to be the preferred collector for some of the largest and well known companies in the medical- and educational sector
View our references and some testimonials on pages 8 and 16 of this brochure
Our agreement does not limit you to use LexMEd only
It is thus possible for you to compare us with your existing debt recovery agent
It also allows you to stop handing over at without being penalised should you not find us to be effective
LexMEd Debt Management (Pty) Ltd 8
We render our service to the Medical- and Educational sectors across South-Africa
Gauteng bull Drs du Buisson Kramer Swart Bouwer Inc (Ampath
Pathologist) bull Practice Relief (Pty) Ltd (Mediclinic owned) bull Cormed Clinic bull Lenmed Clinic bull Zamokhule Private Hospital bull Dr WJH Vermaak amp Partners (Vermaak Pathologist) bull Drs Frankel amp Richards (Fourways Hospital amp Flora Clinic
Emergency Units ) bull Zuid-Afrikaans Hospital Emergency Unit bull Dr AF Coertze amp Gennote (Montana Hospital Emergency
Unit) bull Drs van Heerden amp Partners (Radiologist)
Western Cape amp Natal bull Drs Geard Rose and Dayaram (Umhlanga Hospital
Emergency unit) bull Wellington Veterinary Hospital bull Drs Nainken amp Partners bull Dr JJF Taljaard (Metropolis Pathologist) bull Drs Schnetler Corbett amp Partners Inc (Radiologists) bull Drs Bouma Kirsten Kritzinger amp Kruger (N1 Hospital
Emergency Unit)
Gauteng bull Generaal Beyers Primary School bull Kwaggasrand Primaryl School bull Kwaggasrand Secondary School bull Wonderboom Suid Primary School bull Hamilton Primary School bull Birchleigh Primary School bull Birchleigh Secondary School bull Hannes Visagie Primary School bull Oosterkruin Secondary School bull BMT Colllege Western Cape amp Natal bull Eben Donges Secondary School bull Buren Secondary School bull De Vrije Zee Primary School bull La Roschelle Girls High bull Hugenote Secondary School bull Helderberg College bull Zwaanswyk Academy bull Helderberg Primary School bull Buren High School bull De Tyger Primary School
Ref
eren
ces
9
Compliance - debt recovery agents must comply with
Council for Debt Collectors Our registration number 0036641-09 It is compulsory for a company practicing as a debt collectors to be
registered with the Council for Debt Collectors It is also compulsory for each agent call center agent negotiating
payment for debtors to be registered with the Council for Debt Collectors Find annexed to this brochure our latest certificate
Association of Debt Recovery Agents Although it is not compulsory for a debt collector to be registered with the
Association of Debt Recovery Agents it does add value Our registration number is 2256 By setting standards in the collection industry it assists debt recovery
agents in providing a professional service to debtors and clients Find annexed to this brochure our latest certificate
Trust Account Section 20 of the Debt Collectors Act stipulates that a debt collector
deposit monies received from debtors into a trust account as soon as possible upon receipt
Our trust account are audited annually by auditors Lotter amp Company Find annexed to this brochure our latest audit certificate
Debtor information added to our
system
LexMEd SMS to debtor
LexMEd letter of demand to debtor
Attorney First SMS demand to debtor
Attorney First letter of demand to
debtor
Attorney Final SMS demand to debtor
Attorney Final Letter of demand
Automatically forwarded to call
centre agent
3 Tactical SMS campaigns per
month
LexMEd Debt Management (Pty) Ltd 10
Debt Recovery Cycle
bull Files accepted in csv (Excel) or hard copy format
bull csv files are imported into our database saving time
bull Our system is able to absorb and action large files minutes
We accept amounts from as little as R 5000
Art
ific
ial i
nte
llige
nce
11
The biggest hurdle in any system process or workflow is human intervention
By automating our debt recovery process we have eliminated the human factor
We set the procedures rules timelines limits and actions for the system to apply to each debtor
This means that our system works 24hrs per day 365 days per year to recover your outstanding debt
Humans are only used as data capturers to capture debtor information not submitted in electronic format and as call centre agents to negotiate payments and to liaise with our clients
The system alerts supervisors in case of low productivity
Since automating our workflow our success rate and client satisfaction have increased tremendously
We continuously develop and improve our software to maximise productivity to deliver the results that set us
apart from our competitors
Payment options for debtors
LexMEd Debt Management (Pty) Ltd 12
Cash
Debit order Cheque
EFT
Online access for clients
13
The client has 24 hour unlimited access to a live interactive system where he can 1 View progress settlement values and
payment details etc for each debtor 2 Download Remittance advices in pdf
or csv format and view receipts 3 Send online messages to our client
liaison officers saving you time
You only need internet access to log into our system ndash no
software
Tracing debtors
LexMEd Debt Management (Pty) Ltd 14
Put us to the test
Allow us to demonstrate the power and depth of our tracing
resources
Gone are the days where you need an Id number to
trace debtors
We are able to trace a debtor on any one of the
search fields
Cost structure
LexMEd Debt Management (Pty) Ltd 15
A perception exists in industry that debt collectors return extraordinary revenue LexMEd (Pty) Ltd keeps the cost to the client as low as possible without sacrificing the quality and success rate it has become renowned for
Input = output low value input returns low value results
Client Debtor
A percentage commission calculated on the capital amount LexMEd was able to recover
VAT is calculated on commission amount No success = No fee
Fees and expenses as per Section 19(1)(b) of the Debt Collectors Act of 1998 read with
Regulation 11 amp Annexure B
To view expenses log on to
httpwwwdebtcol-councilcozaexpenses__feeshtml
LexMEd Debt Management (Pty) Ltd 16
From Sylvia Botha [mailtosylviabothayahoocom] Sent Friday November 19 2010 228 PM ldquoThank you We moved over from to you because i believed the service we will receive from you will be better than thus far i have not been disappointed and rather enjoy working with Lexmed Thank you for your good servicerdquo Sylvia
From Mercia Walters [mailtomerciaaccidentpartnerscoza] Sent 15 April 2011 1002 AM ldquoI am very happy and just want to say thank you to you and your team for all your hard workrdquo Kind Regards Mercia Walters Practice Manager Fourways Trauma Unit amp Flora Trauma Unit
From Salomie Gradwell [mailtoSalomieGampathcoza] Sent 03 June 2011 0917 AM ldquoJust want to say that I am impressed with your collections for May Well donerdquo Regards Salomie Gradwell Supervisor - Central Debtors - Bad Debt Accounts AMPATH NATIONAL LABORATORIES
From Gail [mailtogailrwebmailcoza] Sent 22 August 2011 1113 AM ldquoJust a quick word of Thanks I was very hesitant to join LexMed but I must say SO FAR SO GOOD You guys certainly deliver excellent service I browse through the Log In service provided by LexMed and Very Impressive I will have a new batch of Hand Overs the end of this monthrdquo
From Inshaaf Josephs Sent Wednesday June 22 2011 921 AM ldquoAlso just to let you know that my boss is very impressed with the work that you guys have been doing and the response that we have been getting Keep up the good workrdquo Ciao for now Inshaaf
Tel 0861-332-878 Fax 0866-518-257 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 1760 Pretoria 001 4th Flr Metropark Bldg 351 Schoeman street Pretoria 0002
Tel 021-945-2599 Fax 021-945-2550 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 625 Bellville 7535 4th Flr Van Der Stel Bldg 68 Durban road Bellville 7530
Gau
ten
g W
est
ern
Cap
e
Annexure A
LexMEd Debt Management (Pty) Ltd 18
5
Some companies in the Corhold Investments (Pty) Ltd Group
Faan Pansegrouw
Managing Director
Marc Meiring
Operations Manager
P
atr
icia
Era
smu
s C
all
Ce
ntr
e
Ma
na
ge
r
Marie Delport
General Manager
Je
an
ett
e V
erm
aa
k
Ad
min
istr
ati
ve
Ma
na
ge
r
He
ttie
Sw
art
C
all
Ce
ntr
e
Ma
na
ge
r
Bennie Louw
Branch manager Cape Town
Act M Meirng Business
Development Gauteng
Cynthia Raath Client Liaison
Manager
Me
rcia
Clo
ete
C
all
Ce
ntr
e
Ma
na
ge
r
Jap
ie v
d B
erg
H
est
er
Ma
lan
B
usi
ne
ss
De
velo
pm
en
t
De
nis
e B
ou
we
r In
form
ati
on
T
ech
no
log
y
An
dre
No
pp
e
Va
ne
ssa
Ah
lers
M
Ma
che
ke
C
all
Ce
ntr
e
Age
nts
Ca
ll C
en
tre
A
gen
ts
Jun
ior
Sha
ba
ngu
M
ega
n V
iljo
en
C
lien
t Li
ais
on
Off
ice
rs
Ch
an
telle
Ve
nte
r T
raci
ng
P
etr
us
amp K
laa
s Fi
ling
Lie
ntj
ie
Kit
che
n
C
all
Ce
ntr
e
Age
nts
Su
san
du
To
it
Pa
nse
gro
uw
A
tto
rne
ys
Organization Chart
Fio
na
Ho
rn
Re
cep
tio
n
M
erc
ia C
loe
te
Clie
nt
Lia
iso
n
W-C
ap
e
C
ynth
ia
Co
rne
M
um
my
Da
ta C
ap
turi
ng
7
Why does LexMEd (Pty) Ltd claim to be different
We focus on recovering debt for the medical- and educational industries only
Our 60 call centre agents are specifically trained to deal with your ldquotyperdquo of debtor
Because we understand your industry we are able to negotiate payments in less time
Debtors are no longer intimidated by debt recovery agents
LexMEd have combined the best practices of debt recovery agents and attorneys by joining forces with attorneys who form part of our collection process at no extra cost to the client
Our automated debt recovery process actively collects your debts 24hrs a day 365 days per year and eliminates human error and -neglect from our workflow
It also adds interest (should you qualify) on behalf of the client whilst there is an outstanding capital amount on the LexMEd system
Our extensive tracing resources enables us to track debtors with only limited information
LexMEd is both proud and honoured to be the preferred collector for some of the largest and well known companies in the medical- and educational sector
View our references and some testimonials on pages 8 and 16 of this brochure
Our agreement does not limit you to use LexMEd only
It is thus possible for you to compare us with your existing debt recovery agent
It also allows you to stop handing over at without being penalised should you not find us to be effective
LexMEd Debt Management (Pty) Ltd 8
We render our service to the Medical- and Educational sectors across South-Africa
Gauteng bull Drs du Buisson Kramer Swart Bouwer Inc (Ampath
Pathologist) bull Practice Relief (Pty) Ltd (Mediclinic owned) bull Cormed Clinic bull Lenmed Clinic bull Zamokhule Private Hospital bull Dr WJH Vermaak amp Partners (Vermaak Pathologist) bull Drs Frankel amp Richards (Fourways Hospital amp Flora Clinic
Emergency Units ) bull Zuid-Afrikaans Hospital Emergency Unit bull Dr AF Coertze amp Gennote (Montana Hospital Emergency
Unit) bull Drs van Heerden amp Partners (Radiologist)
Western Cape amp Natal bull Drs Geard Rose and Dayaram (Umhlanga Hospital
Emergency unit) bull Wellington Veterinary Hospital bull Drs Nainken amp Partners bull Dr JJF Taljaard (Metropolis Pathologist) bull Drs Schnetler Corbett amp Partners Inc (Radiologists) bull Drs Bouma Kirsten Kritzinger amp Kruger (N1 Hospital
Emergency Unit)
Gauteng bull Generaal Beyers Primary School bull Kwaggasrand Primaryl School bull Kwaggasrand Secondary School bull Wonderboom Suid Primary School bull Hamilton Primary School bull Birchleigh Primary School bull Birchleigh Secondary School bull Hannes Visagie Primary School bull Oosterkruin Secondary School bull BMT Colllege Western Cape amp Natal bull Eben Donges Secondary School bull Buren Secondary School bull De Vrije Zee Primary School bull La Roschelle Girls High bull Hugenote Secondary School bull Helderberg College bull Zwaanswyk Academy bull Helderberg Primary School bull Buren High School bull De Tyger Primary School
Ref
eren
ces
9
Compliance - debt recovery agents must comply with
Council for Debt Collectors Our registration number 0036641-09 It is compulsory for a company practicing as a debt collectors to be
registered with the Council for Debt Collectors It is also compulsory for each agent call center agent negotiating
payment for debtors to be registered with the Council for Debt Collectors Find annexed to this brochure our latest certificate
Association of Debt Recovery Agents Although it is not compulsory for a debt collector to be registered with the
Association of Debt Recovery Agents it does add value Our registration number is 2256 By setting standards in the collection industry it assists debt recovery
agents in providing a professional service to debtors and clients Find annexed to this brochure our latest certificate
Trust Account Section 20 of the Debt Collectors Act stipulates that a debt collector
deposit monies received from debtors into a trust account as soon as possible upon receipt
Our trust account are audited annually by auditors Lotter amp Company Find annexed to this brochure our latest audit certificate
Debtor information added to our
system
LexMEd SMS to debtor
LexMEd letter of demand to debtor
Attorney First SMS demand to debtor
Attorney First letter of demand to
debtor
Attorney Final SMS demand to debtor
Attorney Final Letter of demand
Automatically forwarded to call
centre agent
3 Tactical SMS campaigns per
month
LexMEd Debt Management (Pty) Ltd 10
Debt Recovery Cycle
bull Files accepted in csv (Excel) or hard copy format
bull csv files are imported into our database saving time
bull Our system is able to absorb and action large files minutes
We accept amounts from as little as R 5000
Art
ific
ial i
nte
llige
nce
11
The biggest hurdle in any system process or workflow is human intervention
By automating our debt recovery process we have eliminated the human factor
We set the procedures rules timelines limits and actions for the system to apply to each debtor
This means that our system works 24hrs per day 365 days per year to recover your outstanding debt
Humans are only used as data capturers to capture debtor information not submitted in electronic format and as call centre agents to negotiate payments and to liaise with our clients
The system alerts supervisors in case of low productivity
Since automating our workflow our success rate and client satisfaction have increased tremendously
We continuously develop and improve our software to maximise productivity to deliver the results that set us
apart from our competitors
Payment options for debtors
LexMEd Debt Management (Pty) Ltd 12
Cash
Debit order Cheque
EFT
Online access for clients
13
The client has 24 hour unlimited access to a live interactive system where he can 1 View progress settlement values and
payment details etc for each debtor 2 Download Remittance advices in pdf
or csv format and view receipts 3 Send online messages to our client
liaison officers saving you time
You only need internet access to log into our system ndash no
software
Tracing debtors
LexMEd Debt Management (Pty) Ltd 14
Put us to the test
Allow us to demonstrate the power and depth of our tracing
resources
Gone are the days where you need an Id number to
trace debtors
We are able to trace a debtor on any one of the
search fields
Cost structure
LexMEd Debt Management (Pty) Ltd 15
A perception exists in industry that debt collectors return extraordinary revenue LexMEd (Pty) Ltd keeps the cost to the client as low as possible without sacrificing the quality and success rate it has become renowned for
Input = output low value input returns low value results
Client Debtor
A percentage commission calculated on the capital amount LexMEd was able to recover
VAT is calculated on commission amount No success = No fee
Fees and expenses as per Section 19(1)(b) of the Debt Collectors Act of 1998 read with
Regulation 11 amp Annexure B
To view expenses log on to
httpwwwdebtcol-councilcozaexpenses__feeshtml
LexMEd Debt Management (Pty) Ltd 16
From Sylvia Botha [mailtosylviabothayahoocom] Sent Friday November 19 2010 228 PM ldquoThank you We moved over from to you because i believed the service we will receive from you will be better than thus far i have not been disappointed and rather enjoy working with Lexmed Thank you for your good servicerdquo Sylvia
From Mercia Walters [mailtomerciaaccidentpartnerscoza] Sent 15 April 2011 1002 AM ldquoI am very happy and just want to say thank you to you and your team for all your hard workrdquo Kind Regards Mercia Walters Practice Manager Fourways Trauma Unit amp Flora Trauma Unit
From Salomie Gradwell [mailtoSalomieGampathcoza] Sent 03 June 2011 0917 AM ldquoJust want to say that I am impressed with your collections for May Well donerdquo Regards Salomie Gradwell Supervisor - Central Debtors - Bad Debt Accounts AMPATH NATIONAL LABORATORIES
From Gail [mailtogailrwebmailcoza] Sent 22 August 2011 1113 AM ldquoJust a quick word of Thanks I was very hesitant to join LexMed but I must say SO FAR SO GOOD You guys certainly deliver excellent service I browse through the Log In service provided by LexMed and Very Impressive I will have a new batch of Hand Overs the end of this monthrdquo
From Inshaaf Josephs Sent Wednesday June 22 2011 921 AM ldquoAlso just to let you know that my boss is very impressed with the work that you guys have been doing and the response that we have been getting Keep up the good workrdquo Ciao for now Inshaaf
Tel 0861-332-878 Fax 0866-518-257 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 1760 Pretoria 001 4th Flr Metropark Bldg 351 Schoeman street Pretoria 0002
Tel 021-945-2599 Fax 021-945-2550 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 625 Bellville 7535 4th Flr Van Der Stel Bldg 68 Durban road Bellville 7530
Gau
ten
g W
est
ern
Cap
e
Annexure A
LexMEd Debt Management (Pty) Ltd 18
Faan Pansegrouw
Managing Director
Marc Meiring
Operations Manager
P
atr
icia
Era
smu
s C
all
Ce
ntr
e
Ma
na
ge
r
Marie Delport
General Manager
Je
an
ett
e V
erm
aa
k
Ad
min
istr
ati
ve
Ma
na
ge
r
He
ttie
Sw
art
C
all
Ce
ntr
e
Ma
na
ge
r
Bennie Louw
Branch manager Cape Town
Act M Meirng Business
Development Gauteng
Cynthia Raath Client Liaison
Manager
Me
rcia
Clo
ete
C
all
Ce
ntr
e
Ma
na
ge
r
Jap
ie v
d B
erg
H
est
er
Ma
lan
B
usi
ne
ss
De
velo
pm
en
t
De
nis
e B
ou
we
r In
form
ati
on
T
ech
no
log
y
An
dre
No
pp
e
Va
ne
ssa
Ah
lers
M
Ma
che
ke
C
all
Ce
ntr
e
Age
nts
Ca
ll C
en
tre
A
gen
ts
Jun
ior
Sha
ba
ngu
M
ega
n V
iljo
en
C
lien
t Li
ais
on
Off
ice
rs
Ch
an
telle
Ve
nte
r T
raci
ng
P
etr
us
amp K
laa
s Fi
ling
Lie
ntj
ie
Kit
che
n
C
all
Ce
ntr
e
Age
nts
Su
san
du
To
it
Pa
nse
gro
uw
A
tto
rne
ys
Organization Chart
Fio
na
Ho
rn
Re
cep
tio
n
M
erc
ia C
loe
te
Clie
nt
Lia
iso
n
W-C
ap
e
C
ynth
ia
Co
rne
M
um
my
Da
ta C
ap
turi
ng
7
Why does LexMEd (Pty) Ltd claim to be different
We focus on recovering debt for the medical- and educational industries only
Our 60 call centre agents are specifically trained to deal with your ldquotyperdquo of debtor
Because we understand your industry we are able to negotiate payments in less time
Debtors are no longer intimidated by debt recovery agents
LexMEd have combined the best practices of debt recovery agents and attorneys by joining forces with attorneys who form part of our collection process at no extra cost to the client
Our automated debt recovery process actively collects your debts 24hrs a day 365 days per year and eliminates human error and -neglect from our workflow
It also adds interest (should you qualify) on behalf of the client whilst there is an outstanding capital amount on the LexMEd system
Our extensive tracing resources enables us to track debtors with only limited information
LexMEd is both proud and honoured to be the preferred collector for some of the largest and well known companies in the medical- and educational sector
View our references and some testimonials on pages 8 and 16 of this brochure
Our agreement does not limit you to use LexMEd only
It is thus possible for you to compare us with your existing debt recovery agent
It also allows you to stop handing over at without being penalised should you not find us to be effective
LexMEd Debt Management (Pty) Ltd 8
We render our service to the Medical- and Educational sectors across South-Africa
Gauteng bull Drs du Buisson Kramer Swart Bouwer Inc (Ampath
Pathologist) bull Practice Relief (Pty) Ltd (Mediclinic owned) bull Cormed Clinic bull Lenmed Clinic bull Zamokhule Private Hospital bull Dr WJH Vermaak amp Partners (Vermaak Pathologist) bull Drs Frankel amp Richards (Fourways Hospital amp Flora Clinic
Emergency Units ) bull Zuid-Afrikaans Hospital Emergency Unit bull Dr AF Coertze amp Gennote (Montana Hospital Emergency
Unit) bull Drs van Heerden amp Partners (Radiologist)
Western Cape amp Natal bull Drs Geard Rose and Dayaram (Umhlanga Hospital
Emergency unit) bull Wellington Veterinary Hospital bull Drs Nainken amp Partners bull Dr JJF Taljaard (Metropolis Pathologist) bull Drs Schnetler Corbett amp Partners Inc (Radiologists) bull Drs Bouma Kirsten Kritzinger amp Kruger (N1 Hospital
Emergency Unit)
Gauteng bull Generaal Beyers Primary School bull Kwaggasrand Primaryl School bull Kwaggasrand Secondary School bull Wonderboom Suid Primary School bull Hamilton Primary School bull Birchleigh Primary School bull Birchleigh Secondary School bull Hannes Visagie Primary School bull Oosterkruin Secondary School bull BMT Colllege Western Cape amp Natal bull Eben Donges Secondary School bull Buren Secondary School bull De Vrije Zee Primary School bull La Roschelle Girls High bull Hugenote Secondary School bull Helderberg College bull Zwaanswyk Academy bull Helderberg Primary School bull Buren High School bull De Tyger Primary School
Ref
eren
ces
9
Compliance - debt recovery agents must comply with
Council for Debt Collectors Our registration number 0036641-09 It is compulsory for a company practicing as a debt collectors to be
registered with the Council for Debt Collectors It is also compulsory for each agent call center agent negotiating
payment for debtors to be registered with the Council for Debt Collectors Find annexed to this brochure our latest certificate
Association of Debt Recovery Agents Although it is not compulsory for a debt collector to be registered with the
Association of Debt Recovery Agents it does add value Our registration number is 2256 By setting standards in the collection industry it assists debt recovery
agents in providing a professional service to debtors and clients Find annexed to this brochure our latest certificate
Trust Account Section 20 of the Debt Collectors Act stipulates that a debt collector
deposit monies received from debtors into a trust account as soon as possible upon receipt
Our trust account are audited annually by auditors Lotter amp Company Find annexed to this brochure our latest audit certificate
Debtor information added to our
system
LexMEd SMS to debtor
LexMEd letter of demand to debtor
Attorney First SMS demand to debtor
Attorney First letter of demand to
debtor
Attorney Final SMS demand to debtor
Attorney Final Letter of demand
Automatically forwarded to call
centre agent
3 Tactical SMS campaigns per
month
LexMEd Debt Management (Pty) Ltd 10
Debt Recovery Cycle
bull Files accepted in csv (Excel) or hard copy format
bull csv files are imported into our database saving time
bull Our system is able to absorb and action large files minutes
We accept amounts from as little as R 5000
Art
ific
ial i
nte
llige
nce
11
The biggest hurdle in any system process or workflow is human intervention
By automating our debt recovery process we have eliminated the human factor
We set the procedures rules timelines limits and actions for the system to apply to each debtor
This means that our system works 24hrs per day 365 days per year to recover your outstanding debt
Humans are only used as data capturers to capture debtor information not submitted in electronic format and as call centre agents to negotiate payments and to liaise with our clients
The system alerts supervisors in case of low productivity
Since automating our workflow our success rate and client satisfaction have increased tremendously
We continuously develop and improve our software to maximise productivity to deliver the results that set us
apart from our competitors
Payment options for debtors
LexMEd Debt Management (Pty) Ltd 12
Cash
Debit order Cheque
EFT
Online access for clients
13
The client has 24 hour unlimited access to a live interactive system where he can 1 View progress settlement values and
payment details etc for each debtor 2 Download Remittance advices in pdf
or csv format and view receipts 3 Send online messages to our client
liaison officers saving you time
You only need internet access to log into our system ndash no
software
Tracing debtors
LexMEd Debt Management (Pty) Ltd 14
Put us to the test
Allow us to demonstrate the power and depth of our tracing
resources
Gone are the days where you need an Id number to
trace debtors
We are able to trace a debtor on any one of the
search fields
Cost structure
LexMEd Debt Management (Pty) Ltd 15
A perception exists in industry that debt collectors return extraordinary revenue LexMEd (Pty) Ltd keeps the cost to the client as low as possible without sacrificing the quality and success rate it has become renowned for
Input = output low value input returns low value results
Client Debtor
A percentage commission calculated on the capital amount LexMEd was able to recover
VAT is calculated on commission amount No success = No fee
Fees and expenses as per Section 19(1)(b) of the Debt Collectors Act of 1998 read with
Regulation 11 amp Annexure B
To view expenses log on to
httpwwwdebtcol-councilcozaexpenses__feeshtml
LexMEd Debt Management (Pty) Ltd 16
From Sylvia Botha [mailtosylviabothayahoocom] Sent Friday November 19 2010 228 PM ldquoThank you We moved over from to you because i believed the service we will receive from you will be better than thus far i have not been disappointed and rather enjoy working with Lexmed Thank you for your good servicerdquo Sylvia
From Mercia Walters [mailtomerciaaccidentpartnerscoza] Sent 15 April 2011 1002 AM ldquoI am very happy and just want to say thank you to you and your team for all your hard workrdquo Kind Regards Mercia Walters Practice Manager Fourways Trauma Unit amp Flora Trauma Unit
From Salomie Gradwell [mailtoSalomieGampathcoza] Sent 03 June 2011 0917 AM ldquoJust want to say that I am impressed with your collections for May Well donerdquo Regards Salomie Gradwell Supervisor - Central Debtors - Bad Debt Accounts AMPATH NATIONAL LABORATORIES
From Gail [mailtogailrwebmailcoza] Sent 22 August 2011 1113 AM ldquoJust a quick word of Thanks I was very hesitant to join LexMed but I must say SO FAR SO GOOD You guys certainly deliver excellent service I browse through the Log In service provided by LexMed and Very Impressive I will have a new batch of Hand Overs the end of this monthrdquo
From Inshaaf Josephs Sent Wednesday June 22 2011 921 AM ldquoAlso just to let you know that my boss is very impressed with the work that you guys have been doing and the response that we have been getting Keep up the good workrdquo Ciao for now Inshaaf
Tel 0861-332-878 Fax 0866-518-257 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 1760 Pretoria 001 4th Flr Metropark Bldg 351 Schoeman street Pretoria 0002
Tel 021-945-2599 Fax 021-945-2550 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 625 Bellville 7535 4th Flr Van Der Stel Bldg 68 Durban road Bellville 7530
Gau
ten
g W
est
ern
Cap
e
Annexure A
LexMEd Debt Management (Pty) Ltd 18
7
Why does LexMEd (Pty) Ltd claim to be different
We focus on recovering debt for the medical- and educational industries only
Our 60 call centre agents are specifically trained to deal with your ldquotyperdquo of debtor
Because we understand your industry we are able to negotiate payments in less time
Debtors are no longer intimidated by debt recovery agents
LexMEd have combined the best practices of debt recovery agents and attorneys by joining forces with attorneys who form part of our collection process at no extra cost to the client
Our automated debt recovery process actively collects your debts 24hrs a day 365 days per year and eliminates human error and -neglect from our workflow
It also adds interest (should you qualify) on behalf of the client whilst there is an outstanding capital amount on the LexMEd system
Our extensive tracing resources enables us to track debtors with only limited information
LexMEd is both proud and honoured to be the preferred collector for some of the largest and well known companies in the medical- and educational sector
View our references and some testimonials on pages 8 and 16 of this brochure
Our agreement does not limit you to use LexMEd only
It is thus possible for you to compare us with your existing debt recovery agent
It also allows you to stop handing over at without being penalised should you not find us to be effective
LexMEd Debt Management (Pty) Ltd 8
We render our service to the Medical- and Educational sectors across South-Africa
Gauteng bull Drs du Buisson Kramer Swart Bouwer Inc (Ampath
Pathologist) bull Practice Relief (Pty) Ltd (Mediclinic owned) bull Cormed Clinic bull Lenmed Clinic bull Zamokhule Private Hospital bull Dr WJH Vermaak amp Partners (Vermaak Pathologist) bull Drs Frankel amp Richards (Fourways Hospital amp Flora Clinic
Emergency Units ) bull Zuid-Afrikaans Hospital Emergency Unit bull Dr AF Coertze amp Gennote (Montana Hospital Emergency
Unit) bull Drs van Heerden amp Partners (Radiologist)
Western Cape amp Natal bull Drs Geard Rose and Dayaram (Umhlanga Hospital
Emergency unit) bull Wellington Veterinary Hospital bull Drs Nainken amp Partners bull Dr JJF Taljaard (Metropolis Pathologist) bull Drs Schnetler Corbett amp Partners Inc (Radiologists) bull Drs Bouma Kirsten Kritzinger amp Kruger (N1 Hospital
Emergency Unit)
Gauteng bull Generaal Beyers Primary School bull Kwaggasrand Primaryl School bull Kwaggasrand Secondary School bull Wonderboom Suid Primary School bull Hamilton Primary School bull Birchleigh Primary School bull Birchleigh Secondary School bull Hannes Visagie Primary School bull Oosterkruin Secondary School bull BMT Colllege Western Cape amp Natal bull Eben Donges Secondary School bull Buren Secondary School bull De Vrije Zee Primary School bull La Roschelle Girls High bull Hugenote Secondary School bull Helderberg College bull Zwaanswyk Academy bull Helderberg Primary School bull Buren High School bull De Tyger Primary School
Ref
eren
ces
9
Compliance - debt recovery agents must comply with
Council for Debt Collectors Our registration number 0036641-09 It is compulsory for a company practicing as a debt collectors to be
registered with the Council for Debt Collectors It is also compulsory for each agent call center agent negotiating
payment for debtors to be registered with the Council for Debt Collectors Find annexed to this brochure our latest certificate
Association of Debt Recovery Agents Although it is not compulsory for a debt collector to be registered with the
Association of Debt Recovery Agents it does add value Our registration number is 2256 By setting standards in the collection industry it assists debt recovery
agents in providing a professional service to debtors and clients Find annexed to this brochure our latest certificate
Trust Account Section 20 of the Debt Collectors Act stipulates that a debt collector
deposit monies received from debtors into a trust account as soon as possible upon receipt
Our trust account are audited annually by auditors Lotter amp Company Find annexed to this brochure our latest audit certificate
Debtor information added to our
system
LexMEd SMS to debtor
LexMEd letter of demand to debtor
Attorney First SMS demand to debtor
Attorney First letter of demand to
debtor
Attorney Final SMS demand to debtor
Attorney Final Letter of demand
Automatically forwarded to call
centre agent
3 Tactical SMS campaigns per
month
LexMEd Debt Management (Pty) Ltd 10
Debt Recovery Cycle
bull Files accepted in csv (Excel) or hard copy format
bull csv files are imported into our database saving time
bull Our system is able to absorb and action large files minutes
We accept amounts from as little as R 5000
Art
ific
ial i
nte
llige
nce
11
The biggest hurdle in any system process or workflow is human intervention
By automating our debt recovery process we have eliminated the human factor
We set the procedures rules timelines limits and actions for the system to apply to each debtor
This means that our system works 24hrs per day 365 days per year to recover your outstanding debt
Humans are only used as data capturers to capture debtor information not submitted in electronic format and as call centre agents to negotiate payments and to liaise with our clients
The system alerts supervisors in case of low productivity
Since automating our workflow our success rate and client satisfaction have increased tremendously
We continuously develop and improve our software to maximise productivity to deliver the results that set us
apart from our competitors
Payment options for debtors
LexMEd Debt Management (Pty) Ltd 12
Cash
Debit order Cheque
EFT
Online access for clients
13
The client has 24 hour unlimited access to a live interactive system where he can 1 View progress settlement values and
payment details etc for each debtor 2 Download Remittance advices in pdf
or csv format and view receipts 3 Send online messages to our client
liaison officers saving you time
You only need internet access to log into our system ndash no
software
Tracing debtors
LexMEd Debt Management (Pty) Ltd 14
Put us to the test
Allow us to demonstrate the power and depth of our tracing
resources
Gone are the days where you need an Id number to
trace debtors
We are able to trace a debtor on any one of the
search fields
Cost structure
LexMEd Debt Management (Pty) Ltd 15
A perception exists in industry that debt collectors return extraordinary revenue LexMEd (Pty) Ltd keeps the cost to the client as low as possible without sacrificing the quality and success rate it has become renowned for
Input = output low value input returns low value results
Client Debtor
A percentage commission calculated on the capital amount LexMEd was able to recover
VAT is calculated on commission amount No success = No fee
Fees and expenses as per Section 19(1)(b) of the Debt Collectors Act of 1998 read with
Regulation 11 amp Annexure B
To view expenses log on to
httpwwwdebtcol-councilcozaexpenses__feeshtml
LexMEd Debt Management (Pty) Ltd 16
From Sylvia Botha [mailtosylviabothayahoocom] Sent Friday November 19 2010 228 PM ldquoThank you We moved over from to you because i believed the service we will receive from you will be better than thus far i have not been disappointed and rather enjoy working with Lexmed Thank you for your good servicerdquo Sylvia
From Mercia Walters [mailtomerciaaccidentpartnerscoza] Sent 15 April 2011 1002 AM ldquoI am very happy and just want to say thank you to you and your team for all your hard workrdquo Kind Regards Mercia Walters Practice Manager Fourways Trauma Unit amp Flora Trauma Unit
From Salomie Gradwell [mailtoSalomieGampathcoza] Sent 03 June 2011 0917 AM ldquoJust want to say that I am impressed with your collections for May Well donerdquo Regards Salomie Gradwell Supervisor - Central Debtors - Bad Debt Accounts AMPATH NATIONAL LABORATORIES
From Gail [mailtogailrwebmailcoza] Sent 22 August 2011 1113 AM ldquoJust a quick word of Thanks I was very hesitant to join LexMed but I must say SO FAR SO GOOD You guys certainly deliver excellent service I browse through the Log In service provided by LexMed and Very Impressive I will have a new batch of Hand Overs the end of this monthrdquo
From Inshaaf Josephs Sent Wednesday June 22 2011 921 AM ldquoAlso just to let you know that my boss is very impressed with the work that you guys have been doing and the response that we have been getting Keep up the good workrdquo Ciao for now Inshaaf
Tel 0861-332-878 Fax 0866-518-257 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 1760 Pretoria 001 4th Flr Metropark Bldg 351 Schoeman street Pretoria 0002
Tel 021-945-2599 Fax 021-945-2550 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 625 Bellville 7535 4th Flr Van Der Stel Bldg 68 Durban road Bellville 7530
Gau
ten
g W
est
ern
Cap
e
Annexure A
LexMEd Debt Management (Pty) Ltd 18
LexMEd Debt Management (Pty) Ltd 8
We render our service to the Medical- and Educational sectors across South-Africa
Gauteng bull Drs du Buisson Kramer Swart Bouwer Inc (Ampath
Pathologist) bull Practice Relief (Pty) Ltd (Mediclinic owned) bull Cormed Clinic bull Lenmed Clinic bull Zamokhule Private Hospital bull Dr WJH Vermaak amp Partners (Vermaak Pathologist) bull Drs Frankel amp Richards (Fourways Hospital amp Flora Clinic
Emergency Units ) bull Zuid-Afrikaans Hospital Emergency Unit bull Dr AF Coertze amp Gennote (Montana Hospital Emergency
Unit) bull Drs van Heerden amp Partners (Radiologist)
Western Cape amp Natal bull Drs Geard Rose and Dayaram (Umhlanga Hospital
Emergency unit) bull Wellington Veterinary Hospital bull Drs Nainken amp Partners bull Dr JJF Taljaard (Metropolis Pathologist) bull Drs Schnetler Corbett amp Partners Inc (Radiologists) bull Drs Bouma Kirsten Kritzinger amp Kruger (N1 Hospital
Emergency Unit)
Gauteng bull Generaal Beyers Primary School bull Kwaggasrand Primaryl School bull Kwaggasrand Secondary School bull Wonderboom Suid Primary School bull Hamilton Primary School bull Birchleigh Primary School bull Birchleigh Secondary School bull Hannes Visagie Primary School bull Oosterkruin Secondary School bull BMT Colllege Western Cape amp Natal bull Eben Donges Secondary School bull Buren Secondary School bull De Vrije Zee Primary School bull La Roschelle Girls High bull Hugenote Secondary School bull Helderberg College bull Zwaanswyk Academy bull Helderberg Primary School bull Buren High School bull De Tyger Primary School
Ref
eren
ces
9
Compliance - debt recovery agents must comply with
Council for Debt Collectors Our registration number 0036641-09 It is compulsory for a company practicing as a debt collectors to be
registered with the Council for Debt Collectors It is also compulsory for each agent call center agent negotiating
payment for debtors to be registered with the Council for Debt Collectors Find annexed to this brochure our latest certificate
Association of Debt Recovery Agents Although it is not compulsory for a debt collector to be registered with the
Association of Debt Recovery Agents it does add value Our registration number is 2256 By setting standards in the collection industry it assists debt recovery
agents in providing a professional service to debtors and clients Find annexed to this brochure our latest certificate
Trust Account Section 20 of the Debt Collectors Act stipulates that a debt collector
deposit monies received from debtors into a trust account as soon as possible upon receipt
Our trust account are audited annually by auditors Lotter amp Company Find annexed to this brochure our latest audit certificate
Debtor information added to our
system
LexMEd SMS to debtor
LexMEd letter of demand to debtor
Attorney First SMS demand to debtor
Attorney First letter of demand to
debtor
Attorney Final SMS demand to debtor
Attorney Final Letter of demand
Automatically forwarded to call
centre agent
3 Tactical SMS campaigns per
month
LexMEd Debt Management (Pty) Ltd 10
Debt Recovery Cycle
bull Files accepted in csv (Excel) or hard copy format
bull csv files are imported into our database saving time
bull Our system is able to absorb and action large files minutes
We accept amounts from as little as R 5000
Art
ific
ial i
nte
llige
nce
11
The biggest hurdle in any system process or workflow is human intervention
By automating our debt recovery process we have eliminated the human factor
We set the procedures rules timelines limits and actions for the system to apply to each debtor
This means that our system works 24hrs per day 365 days per year to recover your outstanding debt
Humans are only used as data capturers to capture debtor information not submitted in electronic format and as call centre agents to negotiate payments and to liaise with our clients
The system alerts supervisors in case of low productivity
Since automating our workflow our success rate and client satisfaction have increased tremendously
We continuously develop and improve our software to maximise productivity to deliver the results that set us
apart from our competitors
Payment options for debtors
LexMEd Debt Management (Pty) Ltd 12
Cash
Debit order Cheque
EFT
Online access for clients
13
The client has 24 hour unlimited access to a live interactive system where he can 1 View progress settlement values and
payment details etc for each debtor 2 Download Remittance advices in pdf
or csv format and view receipts 3 Send online messages to our client
liaison officers saving you time
You only need internet access to log into our system ndash no
software
Tracing debtors
LexMEd Debt Management (Pty) Ltd 14
Put us to the test
Allow us to demonstrate the power and depth of our tracing
resources
Gone are the days where you need an Id number to
trace debtors
We are able to trace a debtor on any one of the
search fields
Cost structure
LexMEd Debt Management (Pty) Ltd 15
A perception exists in industry that debt collectors return extraordinary revenue LexMEd (Pty) Ltd keeps the cost to the client as low as possible without sacrificing the quality and success rate it has become renowned for
Input = output low value input returns low value results
Client Debtor
A percentage commission calculated on the capital amount LexMEd was able to recover
VAT is calculated on commission amount No success = No fee
Fees and expenses as per Section 19(1)(b) of the Debt Collectors Act of 1998 read with
Regulation 11 amp Annexure B
To view expenses log on to
httpwwwdebtcol-councilcozaexpenses__feeshtml
LexMEd Debt Management (Pty) Ltd 16
From Sylvia Botha [mailtosylviabothayahoocom] Sent Friday November 19 2010 228 PM ldquoThank you We moved over from to you because i believed the service we will receive from you will be better than thus far i have not been disappointed and rather enjoy working with Lexmed Thank you for your good servicerdquo Sylvia
From Mercia Walters [mailtomerciaaccidentpartnerscoza] Sent 15 April 2011 1002 AM ldquoI am very happy and just want to say thank you to you and your team for all your hard workrdquo Kind Regards Mercia Walters Practice Manager Fourways Trauma Unit amp Flora Trauma Unit
From Salomie Gradwell [mailtoSalomieGampathcoza] Sent 03 June 2011 0917 AM ldquoJust want to say that I am impressed with your collections for May Well donerdquo Regards Salomie Gradwell Supervisor - Central Debtors - Bad Debt Accounts AMPATH NATIONAL LABORATORIES
From Gail [mailtogailrwebmailcoza] Sent 22 August 2011 1113 AM ldquoJust a quick word of Thanks I was very hesitant to join LexMed but I must say SO FAR SO GOOD You guys certainly deliver excellent service I browse through the Log In service provided by LexMed and Very Impressive I will have a new batch of Hand Overs the end of this monthrdquo
From Inshaaf Josephs Sent Wednesday June 22 2011 921 AM ldquoAlso just to let you know that my boss is very impressed with the work that you guys have been doing and the response that we have been getting Keep up the good workrdquo Ciao for now Inshaaf
Tel 0861-332-878 Fax 0866-518-257 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 1760 Pretoria 001 4th Flr Metropark Bldg 351 Schoeman street Pretoria 0002
Tel 021-945-2599 Fax 021-945-2550 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 625 Bellville 7535 4th Flr Van Der Stel Bldg 68 Durban road Bellville 7530
Gau
ten
g W
est
ern
Cap
e
Annexure A
LexMEd Debt Management (Pty) Ltd 18
9
Compliance - debt recovery agents must comply with
Council for Debt Collectors Our registration number 0036641-09 It is compulsory for a company practicing as a debt collectors to be
registered with the Council for Debt Collectors It is also compulsory for each agent call center agent negotiating
payment for debtors to be registered with the Council for Debt Collectors Find annexed to this brochure our latest certificate
Association of Debt Recovery Agents Although it is not compulsory for a debt collector to be registered with the
Association of Debt Recovery Agents it does add value Our registration number is 2256 By setting standards in the collection industry it assists debt recovery
agents in providing a professional service to debtors and clients Find annexed to this brochure our latest certificate
Trust Account Section 20 of the Debt Collectors Act stipulates that a debt collector
deposit monies received from debtors into a trust account as soon as possible upon receipt
Our trust account are audited annually by auditors Lotter amp Company Find annexed to this brochure our latest audit certificate
Debtor information added to our
system
LexMEd SMS to debtor
LexMEd letter of demand to debtor
Attorney First SMS demand to debtor
Attorney First letter of demand to
debtor
Attorney Final SMS demand to debtor
Attorney Final Letter of demand
Automatically forwarded to call
centre agent
3 Tactical SMS campaigns per
month
LexMEd Debt Management (Pty) Ltd 10
Debt Recovery Cycle
bull Files accepted in csv (Excel) or hard copy format
bull csv files are imported into our database saving time
bull Our system is able to absorb and action large files minutes
We accept amounts from as little as R 5000
Art
ific
ial i
nte
llige
nce
11
The biggest hurdle in any system process or workflow is human intervention
By automating our debt recovery process we have eliminated the human factor
We set the procedures rules timelines limits and actions for the system to apply to each debtor
This means that our system works 24hrs per day 365 days per year to recover your outstanding debt
Humans are only used as data capturers to capture debtor information not submitted in electronic format and as call centre agents to negotiate payments and to liaise with our clients
The system alerts supervisors in case of low productivity
Since automating our workflow our success rate and client satisfaction have increased tremendously
We continuously develop and improve our software to maximise productivity to deliver the results that set us
apart from our competitors
Payment options for debtors
LexMEd Debt Management (Pty) Ltd 12
Cash
Debit order Cheque
EFT
Online access for clients
13
The client has 24 hour unlimited access to a live interactive system where he can 1 View progress settlement values and
payment details etc for each debtor 2 Download Remittance advices in pdf
or csv format and view receipts 3 Send online messages to our client
liaison officers saving you time
You only need internet access to log into our system ndash no
software
Tracing debtors
LexMEd Debt Management (Pty) Ltd 14
Put us to the test
Allow us to demonstrate the power and depth of our tracing
resources
Gone are the days where you need an Id number to
trace debtors
We are able to trace a debtor on any one of the
search fields
Cost structure
LexMEd Debt Management (Pty) Ltd 15
A perception exists in industry that debt collectors return extraordinary revenue LexMEd (Pty) Ltd keeps the cost to the client as low as possible without sacrificing the quality and success rate it has become renowned for
Input = output low value input returns low value results
Client Debtor
A percentage commission calculated on the capital amount LexMEd was able to recover
VAT is calculated on commission amount No success = No fee
Fees and expenses as per Section 19(1)(b) of the Debt Collectors Act of 1998 read with
Regulation 11 amp Annexure B
To view expenses log on to
httpwwwdebtcol-councilcozaexpenses__feeshtml
LexMEd Debt Management (Pty) Ltd 16
From Sylvia Botha [mailtosylviabothayahoocom] Sent Friday November 19 2010 228 PM ldquoThank you We moved over from to you because i believed the service we will receive from you will be better than thus far i have not been disappointed and rather enjoy working with Lexmed Thank you for your good servicerdquo Sylvia
From Mercia Walters [mailtomerciaaccidentpartnerscoza] Sent 15 April 2011 1002 AM ldquoI am very happy and just want to say thank you to you and your team for all your hard workrdquo Kind Regards Mercia Walters Practice Manager Fourways Trauma Unit amp Flora Trauma Unit
From Salomie Gradwell [mailtoSalomieGampathcoza] Sent 03 June 2011 0917 AM ldquoJust want to say that I am impressed with your collections for May Well donerdquo Regards Salomie Gradwell Supervisor - Central Debtors - Bad Debt Accounts AMPATH NATIONAL LABORATORIES
From Gail [mailtogailrwebmailcoza] Sent 22 August 2011 1113 AM ldquoJust a quick word of Thanks I was very hesitant to join LexMed but I must say SO FAR SO GOOD You guys certainly deliver excellent service I browse through the Log In service provided by LexMed and Very Impressive I will have a new batch of Hand Overs the end of this monthrdquo
From Inshaaf Josephs Sent Wednesday June 22 2011 921 AM ldquoAlso just to let you know that my boss is very impressed with the work that you guys have been doing and the response that we have been getting Keep up the good workrdquo Ciao for now Inshaaf
Tel 0861-332-878 Fax 0866-518-257 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 1760 Pretoria 001 4th Flr Metropark Bldg 351 Schoeman street Pretoria 0002
Tel 021-945-2599 Fax 021-945-2550 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 625 Bellville 7535 4th Flr Van Der Stel Bldg 68 Durban road Bellville 7530
Gau
ten
g W
est
ern
Cap
e
Annexure A
LexMEd Debt Management (Pty) Ltd 18
Debtor information added to our
system
LexMEd SMS to debtor
LexMEd letter of demand to debtor
Attorney First SMS demand to debtor
Attorney First letter of demand to
debtor
Attorney Final SMS demand to debtor
Attorney Final Letter of demand
Automatically forwarded to call
centre agent
3 Tactical SMS campaigns per
month
LexMEd Debt Management (Pty) Ltd 10
Debt Recovery Cycle
bull Files accepted in csv (Excel) or hard copy format
bull csv files are imported into our database saving time
bull Our system is able to absorb and action large files minutes
We accept amounts from as little as R 5000
Art
ific
ial i
nte
llige
nce
11
The biggest hurdle in any system process or workflow is human intervention
By automating our debt recovery process we have eliminated the human factor
We set the procedures rules timelines limits and actions for the system to apply to each debtor
This means that our system works 24hrs per day 365 days per year to recover your outstanding debt
Humans are only used as data capturers to capture debtor information not submitted in electronic format and as call centre agents to negotiate payments and to liaise with our clients
The system alerts supervisors in case of low productivity
Since automating our workflow our success rate and client satisfaction have increased tremendously
We continuously develop and improve our software to maximise productivity to deliver the results that set us
apart from our competitors
Payment options for debtors
LexMEd Debt Management (Pty) Ltd 12
Cash
Debit order Cheque
EFT
Online access for clients
13
The client has 24 hour unlimited access to a live interactive system where he can 1 View progress settlement values and
payment details etc for each debtor 2 Download Remittance advices in pdf
or csv format and view receipts 3 Send online messages to our client
liaison officers saving you time
You only need internet access to log into our system ndash no
software
Tracing debtors
LexMEd Debt Management (Pty) Ltd 14
Put us to the test
Allow us to demonstrate the power and depth of our tracing
resources
Gone are the days where you need an Id number to
trace debtors
We are able to trace a debtor on any one of the
search fields
Cost structure
LexMEd Debt Management (Pty) Ltd 15
A perception exists in industry that debt collectors return extraordinary revenue LexMEd (Pty) Ltd keeps the cost to the client as low as possible without sacrificing the quality and success rate it has become renowned for
Input = output low value input returns low value results
Client Debtor
A percentage commission calculated on the capital amount LexMEd was able to recover
VAT is calculated on commission amount No success = No fee
Fees and expenses as per Section 19(1)(b) of the Debt Collectors Act of 1998 read with
Regulation 11 amp Annexure B
To view expenses log on to
httpwwwdebtcol-councilcozaexpenses__feeshtml
LexMEd Debt Management (Pty) Ltd 16
From Sylvia Botha [mailtosylviabothayahoocom] Sent Friday November 19 2010 228 PM ldquoThank you We moved over from to you because i believed the service we will receive from you will be better than thus far i have not been disappointed and rather enjoy working with Lexmed Thank you for your good servicerdquo Sylvia
From Mercia Walters [mailtomerciaaccidentpartnerscoza] Sent 15 April 2011 1002 AM ldquoI am very happy and just want to say thank you to you and your team for all your hard workrdquo Kind Regards Mercia Walters Practice Manager Fourways Trauma Unit amp Flora Trauma Unit
From Salomie Gradwell [mailtoSalomieGampathcoza] Sent 03 June 2011 0917 AM ldquoJust want to say that I am impressed with your collections for May Well donerdquo Regards Salomie Gradwell Supervisor - Central Debtors - Bad Debt Accounts AMPATH NATIONAL LABORATORIES
From Gail [mailtogailrwebmailcoza] Sent 22 August 2011 1113 AM ldquoJust a quick word of Thanks I was very hesitant to join LexMed but I must say SO FAR SO GOOD You guys certainly deliver excellent service I browse through the Log In service provided by LexMed and Very Impressive I will have a new batch of Hand Overs the end of this monthrdquo
From Inshaaf Josephs Sent Wednesday June 22 2011 921 AM ldquoAlso just to let you know that my boss is very impressed with the work that you guys have been doing and the response that we have been getting Keep up the good workrdquo Ciao for now Inshaaf
Tel 0861-332-878 Fax 0866-518-257 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 1760 Pretoria 001 4th Flr Metropark Bldg 351 Schoeman street Pretoria 0002
Tel 021-945-2599 Fax 021-945-2550 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 625 Bellville 7535 4th Flr Van Der Stel Bldg 68 Durban road Bellville 7530
Gau
ten
g W
est
ern
Cap
e
Annexure A
LexMEd Debt Management (Pty) Ltd 18
Art
ific
ial i
nte
llige
nce
11
The biggest hurdle in any system process or workflow is human intervention
By automating our debt recovery process we have eliminated the human factor
We set the procedures rules timelines limits and actions for the system to apply to each debtor
This means that our system works 24hrs per day 365 days per year to recover your outstanding debt
Humans are only used as data capturers to capture debtor information not submitted in electronic format and as call centre agents to negotiate payments and to liaise with our clients
The system alerts supervisors in case of low productivity
Since automating our workflow our success rate and client satisfaction have increased tremendously
We continuously develop and improve our software to maximise productivity to deliver the results that set us
apart from our competitors
Payment options for debtors
LexMEd Debt Management (Pty) Ltd 12
Cash
Debit order Cheque
EFT
Online access for clients
13
The client has 24 hour unlimited access to a live interactive system where he can 1 View progress settlement values and
payment details etc for each debtor 2 Download Remittance advices in pdf
or csv format and view receipts 3 Send online messages to our client
liaison officers saving you time
You only need internet access to log into our system ndash no
software
Tracing debtors
LexMEd Debt Management (Pty) Ltd 14
Put us to the test
Allow us to demonstrate the power and depth of our tracing
resources
Gone are the days where you need an Id number to
trace debtors
We are able to trace a debtor on any one of the
search fields
Cost structure
LexMEd Debt Management (Pty) Ltd 15
A perception exists in industry that debt collectors return extraordinary revenue LexMEd (Pty) Ltd keeps the cost to the client as low as possible without sacrificing the quality and success rate it has become renowned for
Input = output low value input returns low value results
Client Debtor
A percentage commission calculated on the capital amount LexMEd was able to recover
VAT is calculated on commission amount No success = No fee
Fees and expenses as per Section 19(1)(b) of the Debt Collectors Act of 1998 read with
Regulation 11 amp Annexure B
To view expenses log on to
httpwwwdebtcol-councilcozaexpenses__feeshtml
LexMEd Debt Management (Pty) Ltd 16
From Sylvia Botha [mailtosylviabothayahoocom] Sent Friday November 19 2010 228 PM ldquoThank you We moved over from to you because i believed the service we will receive from you will be better than thus far i have not been disappointed and rather enjoy working with Lexmed Thank you for your good servicerdquo Sylvia
From Mercia Walters [mailtomerciaaccidentpartnerscoza] Sent 15 April 2011 1002 AM ldquoI am very happy and just want to say thank you to you and your team for all your hard workrdquo Kind Regards Mercia Walters Practice Manager Fourways Trauma Unit amp Flora Trauma Unit
From Salomie Gradwell [mailtoSalomieGampathcoza] Sent 03 June 2011 0917 AM ldquoJust want to say that I am impressed with your collections for May Well donerdquo Regards Salomie Gradwell Supervisor - Central Debtors - Bad Debt Accounts AMPATH NATIONAL LABORATORIES
From Gail [mailtogailrwebmailcoza] Sent 22 August 2011 1113 AM ldquoJust a quick word of Thanks I was very hesitant to join LexMed but I must say SO FAR SO GOOD You guys certainly deliver excellent service I browse through the Log In service provided by LexMed and Very Impressive I will have a new batch of Hand Overs the end of this monthrdquo
From Inshaaf Josephs Sent Wednesday June 22 2011 921 AM ldquoAlso just to let you know that my boss is very impressed with the work that you guys have been doing and the response that we have been getting Keep up the good workrdquo Ciao for now Inshaaf
Tel 0861-332-878 Fax 0866-518-257 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 1760 Pretoria 001 4th Flr Metropark Bldg 351 Schoeman street Pretoria 0002
Tel 021-945-2599 Fax 021-945-2550 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 625 Bellville 7535 4th Flr Van Der Stel Bldg 68 Durban road Bellville 7530
Gau
ten
g W
est
ern
Cap
e
Annexure A
LexMEd Debt Management (Pty) Ltd 18
Payment options for debtors
LexMEd Debt Management (Pty) Ltd 12
Cash
Debit order Cheque
EFT
Online access for clients
13
The client has 24 hour unlimited access to a live interactive system where he can 1 View progress settlement values and
payment details etc for each debtor 2 Download Remittance advices in pdf
or csv format and view receipts 3 Send online messages to our client
liaison officers saving you time
You only need internet access to log into our system ndash no
software
Tracing debtors
LexMEd Debt Management (Pty) Ltd 14
Put us to the test
Allow us to demonstrate the power and depth of our tracing
resources
Gone are the days where you need an Id number to
trace debtors
We are able to trace a debtor on any one of the
search fields
Cost structure
LexMEd Debt Management (Pty) Ltd 15
A perception exists in industry that debt collectors return extraordinary revenue LexMEd (Pty) Ltd keeps the cost to the client as low as possible without sacrificing the quality and success rate it has become renowned for
Input = output low value input returns low value results
Client Debtor
A percentage commission calculated on the capital amount LexMEd was able to recover
VAT is calculated on commission amount No success = No fee
Fees and expenses as per Section 19(1)(b) of the Debt Collectors Act of 1998 read with
Regulation 11 amp Annexure B
To view expenses log on to
httpwwwdebtcol-councilcozaexpenses__feeshtml
LexMEd Debt Management (Pty) Ltd 16
From Sylvia Botha [mailtosylviabothayahoocom] Sent Friday November 19 2010 228 PM ldquoThank you We moved over from to you because i believed the service we will receive from you will be better than thus far i have not been disappointed and rather enjoy working with Lexmed Thank you for your good servicerdquo Sylvia
From Mercia Walters [mailtomerciaaccidentpartnerscoza] Sent 15 April 2011 1002 AM ldquoI am very happy and just want to say thank you to you and your team for all your hard workrdquo Kind Regards Mercia Walters Practice Manager Fourways Trauma Unit amp Flora Trauma Unit
From Salomie Gradwell [mailtoSalomieGampathcoza] Sent 03 June 2011 0917 AM ldquoJust want to say that I am impressed with your collections for May Well donerdquo Regards Salomie Gradwell Supervisor - Central Debtors - Bad Debt Accounts AMPATH NATIONAL LABORATORIES
From Gail [mailtogailrwebmailcoza] Sent 22 August 2011 1113 AM ldquoJust a quick word of Thanks I was very hesitant to join LexMed but I must say SO FAR SO GOOD You guys certainly deliver excellent service I browse through the Log In service provided by LexMed and Very Impressive I will have a new batch of Hand Overs the end of this monthrdquo
From Inshaaf Josephs Sent Wednesday June 22 2011 921 AM ldquoAlso just to let you know that my boss is very impressed with the work that you guys have been doing and the response that we have been getting Keep up the good workrdquo Ciao for now Inshaaf
Tel 0861-332-878 Fax 0866-518-257 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 1760 Pretoria 001 4th Flr Metropark Bldg 351 Schoeman street Pretoria 0002
Tel 021-945-2599 Fax 021-945-2550 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 625 Bellville 7535 4th Flr Van Der Stel Bldg 68 Durban road Bellville 7530
Gau
ten
g W
est
ern
Cap
e
Annexure A
LexMEd Debt Management (Pty) Ltd 18
Online access for clients
13
The client has 24 hour unlimited access to a live interactive system where he can 1 View progress settlement values and
payment details etc for each debtor 2 Download Remittance advices in pdf
or csv format and view receipts 3 Send online messages to our client
liaison officers saving you time
You only need internet access to log into our system ndash no
software
Tracing debtors
LexMEd Debt Management (Pty) Ltd 14
Put us to the test
Allow us to demonstrate the power and depth of our tracing
resources
Gone are the days where you need an Id number to
trace debtors
We are able to trace a debtor on any one of the
search fields
Cost structure
LexMEd Debt Management (Pty) Ltd 15
A perception exists in industry that debt collectors return extraordinary revenue LexMEd (Pty) Ltd keeps the cost to the client as low as possible without sacrificing the quality and success rate it has become renowned for
Input = output low value input returns low value results
Client Debtor
A percentage commission calculated on the capital amount LexMEd was able to recover
VAT is calculated on commission amount No success = No fee
Fees and expenses as per Section 19(1)(b) of the Debt Collectors Act of 1998 read with
Regulation 11 amp Annexure B
To view expenses log on to
httpwwwdebtcol-councilcozaexpenses__feeshtml
LexMEd Debt Management (Pty) Ltd 16
From Sylvia Botha [mailtosylviabothayahoocom] Sent Friday November 19 2010 228 PM ldquoThank you We moved over from to you because i believed the service we will receive from you will be better than thus far i have not been disappointed and rather enjoy working with Lexmed Thank you for your good servicerdquo Sylvia
From Mercia Walters [mailtomerciaaccidentpartnerscoza] Sent 15 April 2011 1002 AM ldquoI am very happy and just want to say thank you to you and your team for all your hard workrdquo Kind Regards Mercia Walters Practice Manager Fourways Trauma Unit amp Flora Trauma Unit
From Salomie Gradwell [mailtoSalomieGampathcoza] Sent 03 June 2011 0917 AM ldquoJust want to say that I am impressed with your collections for May Well donerdquo Regards Salomie Gradwell Supervisor - Central Debtors - Bad Debt Accounts AMPATH NATIONAL LABORATORIES
From Gail [mailtogailrwebmailcoza] Sent 22 August 2011 1113 AM ldquoJust a quick word of Thanks I was very hesitant to join LexMed but I must say SO FAR SO GOOD You guys certainly deliver excellent service I browse through the Log In service provided by LexMed and Very Impressive I will have a new batch of Hand Overs the end of this monthrdquo
From Inshaaf Josephs Sent Wednesday June 22 2011 921 AM ldquoAlso just to let you know that my boss is very impressed with the work that you guys have been doing and the response that we have been getting Keep up the good workrdquo Ciao for now Inshaaf
Tel 0861-332-878 Fax 0866-518-257 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 1760 Pretoria 001 4th Flr Metropark Bldg 351 Schoeman street Pretoria 0002
Tel 021-945-2599 Fax 021-945-2550 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 625 Bellville 7535 4th Flr Van Der Stel Bldg 68 Durban road Bellville 7530
Gau
ten
g W
est
ern
Cap
e
Annexure A
LexMEd Debt Management (Pty) Ltd 18
Tracing debtors
LexMEd Debt Management (Pty) Ltd 14
Put us to the test
Allow us to demonstrate the power and depth of our tracing
resources
Gone are the days where you need an Id number to
trace debtors
We are able to trace a debtor on any one of the
search fields
Cost structure
LexMEd Debt Management (Pty) Ltd 15
A perception exists in industry that debt collectors return extraordinary revenue LexMEd (Pty) Ltd keeps the cost to the client as low as possible without sacrificing the quality and success rate it has become renowned for
Input = output low value input returns low value results
Client Debtor
A percentage commission calculated on the capital amount LexMEd was able to recover
VAT is calculated on commission amount No success = No fee
Fees and expenses as per Section 19(1)(b) of the Debt Collectors Act of 1998 read with
Regulation 11 amp Annexure B
To view expenses log on to
httpwwwdebtcol-councilcozaexpenses__feeshtml
LexMEd Debt Management (Pty) Ltd 16
From Sylvia Botha [mailtosylviabothayahoocom] Sent Friday November 19 2010 228 PM ldquoThank you We moved over from to you because i believed the service we will receive from you will be better than thus far i have not been disappointed and rather enjoy working with Lexmed Thank you for your good servicerdquo Sylvia
From Mercia Walters [mailtomerciaaccidentpartnerscoza] Sent 15 April 2011 1002 AM ldquoI am very happy and just want to say thank you to you and your team for all your hard workrdquo Kind Regards Mercia Walters Practice Manager Fourways Trauma Unit amp Flora Trauma Unit
From Salomie Gradwell [mailtoSalomieGampathcoza] Sent 03 June 2011 0917 AM ldquoJust want to say that I am impressed with your collections for May Well donerdquo Regards Salomie Gradwell Supervisor - Central Debtors - Bad Debt Accounts AMPATH NATIONAL LABORATORIES
From Gail [mailtogailrwebmailcoza] Sent 22 August 2011 1113 AM ldquoJust a quick word of Thanks I was very hesitant to join LexMed but I must say SO FAR SO GOOD You guys certainly deliver excellent service I browse through the Log In service provided by LexMed and Very Impressive I will have a new batch of Hand Overs the end of this monthrdquo
From Inshaaf Josephs Sent Wednesday June 22 2011 921 AM ldquoAlso just to let you know that my boss is very impressed with the work that you guys have been doing and the response that we have been getting Keep up the good workrdquo Ciao for now Inshaaf
Tel 0861-332-878 Fax 0866-518-257 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 1760 Pretoria 001 4th Flr Metropark Bldg 351 Schoeman street Pretoria 0002
Tel 021-945-2599 Fax 021-945-2550 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 625 Bellville 7535 4th Flr Van Der Stel Bldg 68 Durban road Bellville 7530
Gau
ten
g W
est
ern
Cap
e
Annexure A
LexMEd Debt Management (Pty) Ltd 18
Cost structure
LexMEd Debt Management (Pty) Ltd 15
A perception exists in industry that debt collectors return extraordinary revenue LexMEd (Pty) Ltd keeps the cost to the client as low as possible without sacrificing the quality and success rate it has become renowned for
Input = output low value input returns low value results
Client Debtor
A percentage commission calculated on the capital amount LexMEd was able to recover
VAT is calculated on commission amount No success = No fee
Fees and expenses as per Section 19(1)(b) of the Debt Collectors Act of 1998 read with
Regulation 11 amp Annexure B
To view expenses log on to
httpwwwdebtcol-councilcozaexpenses__feeshtml
LexMEd Debt Management (Pty) Ltd 16
From Sylvia Botha [mailtosylviabothayahoocom] Sent Friday November 19 2010 228 PM ldquoThank you We moved over from to you because i believed the service we will receive from you will be better than thus far i have not been disappointed and rather enjoy working with Lexmed Thank you for your good servicerdquo Sylvia
From Mercia Walters [mailtomerciaaccidentpartnerscoza] Sent 15 April 2011 1002 AM ldquoI am very happy and just want to say thank you to you and your team for all your hard workrdquo Kind Regards Mercia Walters Practice Manager Fourways Trauma Unit amp Flora Trauma Unit
From Salomie Gradwell [mailtoSalomieGampathcoza] Sent 03 June 2011 0917 AM ldquoJust want to say that I am impressed with your collections for May Well donerdquo Regards Salomie Gradwell Supervisor - Central Debtors - Bad Debt Accounts AMPATH NATIONAL LABORATORIES
From Gail [mailtogailrwebmailcoza] Sent 22 August 2011 1113 AM ldquoJust a quick word of Thanks I was very hesitant to join LexMed but I must say SO FAR SO GOOD You guys certainly deliver excellent service I browse through the Log In service provided by LexMed and Very Impressive I will have a new batch of Hand Overs the end of this monthrdquo
From Inshaaf Josephs Sent Wednesday June 22 2011 921 AM ldquoAlso just to let you know that my boss is very impressed with the work that you guys have been doing and the response that we have been getting Keep up the good workrdquo Ciao for now Inshaaf
Tel 0861-332-878 Fax 0866-518-257 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 1760 Pretoria 001 4th Flr Metropark Bldg 351 Schoeman street Pretoria 0002
Tel 021-945-2599 Fax 021-945-2550 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 625 Bellville 7535 4th Flr Van Der Stel Bldg 68 Durban road Bellville 7530
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Annexure A
LexMEd Debt Management (Pty) Ltd 18
LexMEd Debt Management (Pty) Ltd 16
From Sylvia Botha [mailtosylviabothayahoocom] Sent Friday November 19 2010 228 PM ldquoThank you We moved over from to you because i believed the service we will receive from you will be better than thus far i have not been disappointed and rather enjoy working with Lexmed Thank you for your good servicerdquo Sylvia
From Mercia Walters [mailtomerciaaccidentpartnerscoza] Sent 15 April 2011 1002 AM ldquoI am very happy and just want to say thank you to you and your team for all your hard workrdquo Kind Regards Mercia Walters Practice Manager Fourways Trauma Unit amp Flora Trauma Unit
From Salomie Gradwell [mailtoSalomieGampathcoza] Sent 03 June 2011 0917 AM ldquoJust want to say that I am impressed with your collections for May Well donerdquo Regards Salomie Gradwell Supervisor - Central Debtors - Bad Debt Accounts AMPATH NATIONAL LABORATORIES
From Gail [mailtogailrwebmailcoza] Sent 22 August 2011 1113 AM ldquoJust a quick word of Thanks I was very hesitant to join LexMed but I must say SO FAR SO GOOD You guys certainly deliver excellent service I browse through the Log In service provided by LexMed and Very Impressive I will have a new batch of Hand Overs the end of this monthrdquo
From Inshaaf Josephs Sent Wednesday June 22 2011 921 AM ldquoAlso just to let you know that my boss is very impressed with the work that you guys have been doing and the response that we have been getting Keep up the good workrdquo Ciao for now Inshaaf
Tel 0861-332-878 Fax 0866-518-257 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 1760 Pretoria 001 4th Flr Metropark Bldg 351 Schoeman street Pretoria 0002
Tel 021-945-2599 Fax 021-945-2550 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 625 Bellville 7535 4th Flr Van Der Stel Bldg 68 Durban road Bellville 7530
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ten
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Annexure A
LexMEd Debt Management (Pty) Ltd 18
Tel 0861-332-878 Fax 0866-518-257 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 1760 Pretoria 001 4th Flr Metropark Bldg 351 Schoeman street Pretoria 0002
Tel 021-945-2599 Fax 021-945-2550 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 625 Bellville 7535 4th Flr Van Der Stel Bldg 68 Durban road Bellville 7530
Gau
ten
g W
est
ern
Cap
e
Annexure A
LexMEd Debt Management (Pty) Ltd 18
Annexure A
LexMEd Debt Management (Pty) Ltd 18
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