excel management systems, inc

EXCEL Management Systems

Local Support. Nationwide.

P R E S E N T S:

EXCEL’s Field-based Technology Services

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EXCEL

o Providing technology services since 1989

o Supporting Federal Agencies, State and Local Governments and Commercial Markets

o Minority, veteran-owned small business that provides comprehensive Information Technology (IT) services

EXCEL Federal

o USAF since 1995 providing Financial and Logistics Application Development and Sustainment

o EPA since 2002 providing Application Hosting and Deployment, Database Management, Web Site Development, Network Operation Center support

o National Institute of Environmental Health Sciences since 2008 providing WAN, LAN and Desktop Management services

A Brief Introduction

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Government

o A multiyear contract with CSC for the ITS-EPA II Custom Applications Management at RTP, NCo Ohio Department of Public Safety UPS System Deployment to 88 Counties

o USAF Stock Control System and Item Control System contract extension at WPAFB through 2011

Commercial

o Cash America Equipment Relocations, Systems Clean Up and POS Installation at 160 stores

o DSW ongoing Break-Fix and installation of Cable and Workstations at 240 locations

o Installation of 150 Message-On-Hold systems at Stewart Title facilities throughout the United States

Recent Contract Awards

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1 Client’s headquarters maintained by Internal Staff

2 Facilities establishedacross a wide geographic area

3 Internal staff provides remote support to facilities

4 EFITS provides on-sitesupport with localtechnicians

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EFITS Supports a Wide Range of Technology

Communications

Data Systems

Structured Cabling

Custom Technology

TechnologySolutionsThatKeep You

A StepAhead. . .

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EFITS Helps to Overcome Typical Service Challenges

EFITS reduces all of your cost factors!

EFFORT COST- Systems Down

- Lost Revenue

- Corporate Staff

LocateNegotiateEducate

- Cost of Repairs- Cost of Time

- Lost Productivity

- On-Site Staff

- Local Support - Cost of Effort

TIME

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What can EFITS do for you?

New Store Construction, Relocation, Renovation

Preventative Maintenance and Break/Fix

Moves, Adds & Changes

Hardware Deployment

Solution Design

Managed Services

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EFITS Organization Provides Full Support

Tech

Services

Project

Management

ServiceManagement

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EFITS Has North America Covered

• An army of technicians providing support to every major metropolitan area in the U.S.

• Each Service Agent is individually recruited, screened and selected for their role.

• Service Agents receive formal and informal training and are supported by our tech support

team.

• Service Agents are constantly evaluated for response, technical skills and customer service.

• EFITS has responded to more than 15,000 requests for service throughout North America.

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EFITS Certifications and Affiliations

Staff/Tech Certifications CorporateAffiliations

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Why You Should Use EFITS

EASYA single point-of-contact for every one of your locations Nationwide

Field Service professionals provide end-to-end Service Management, Project Management, and Technical Support

Minimize lost time, expended effort and cost-of-services

Our network expands to accommodate the customer’s requirements

Technicians are recruited for skills and location, and are regularly evaluated

Services are tailored to meet your specific needs

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Getting On-Board with EXCEL

Basic Support Project Services

Service Level Agreement

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CONTACT US

Program OfficeBob Beatty, PMPDirector, Field Services

614-224-4007 x235beattyb@emsi.com

SalesBryan Ziegenbusch

Sales Manager614-224-4007 x243

ziegenbuschb@emsi.com

www.emsi.com

EXCEL Management Systems, Inc.

691 N. High Street Columbus, OH 43215 800-886-4925