ensuring student success

Ensuring Student SuccessBiola UniversityOpening Weekend 2012

Can you relate?

Overview

Finance and Financial AidAcademic AdvisingThe Learning CenterOffice of the Registrar

Finance & Financial AidSandie Weaver, Sr. DirectorFinancial Planning & Operations

Emilee Hidy, Assoc. DirectorFinancial Aid

Is your student enrolled?

Completed all online stepsSigned up for payment plan (unless paid in full)Payment has been received by Biola

Enrolled Status

ID Card ActivatedAccess residence hallsAccess to Meal Plan

Not Enrolled? It’s not too late!

Late enrollment August 16 – September 7

($120 late fee)Enroll by Monday, August 27, to keep

classes!

Not Enrolled?Student can use cash to pay for meals

Call Campus Safety for Residence Hall access

Enrollment Help Line (562)777-4002

Financial Aid Office Open Today until 3 pm

Accounting Office Open Today until 3 pm

Financial Aid – What’s your status?

File is Complete, BUT NOT confirmed:

File is NOT Complete:

my.biola

Aid is Authorized:

Have you considered these?Biola’s Church Matching Scholarship Federal Stafford Loans – up to $5,500 for

FreshmanFederal Parent (PLUS) and Private Student

Loans

Federal Work Study

Please note

Loans are applied against the total balance, not just the down

payment

Payment Options – No Finance Charge

Pay in fullPayment plan with down payment, balance paid by 9/15

Financed Payment PlanPayment plan, down payment, payments by 9/15, 10/15, 11/15

Total finance charge assessed during payment plan sign up.

BillingIncludes semester charges & authorized aidProcessed on the 15th of each monthSent to student’s university emailPosted on my.biola, at “Manage My

Account”

Refunds

Available after the credit appears on the student account.

Entire balance with one request!Refunds from credit card payments

will be refunded back to the same card.

Ferpa

Only Authorized Users May Access Student Financial Information

FAMILY EDUCATFAMILY EDUCATION RIGHTS AND PRIVACY ACTION RIGHTS AND

PRIVACY ACT

Family Education Rights and Privacy Act

How to become an authorized user

Students set up Authorized users at my.biola

Instructions at biola.edu/accounting

Authorized users can access

Account BalanceOnline Payments Options Payment HistoryStorage of Payment MethodsScheduling PaymentsSign up for a Payment Plan

Other useful infoStudents may Charge Books to Account

– if there’s a “true credit”Cashier Services – cash up to $200 with University IDBanks on Campus Today

What? A tax credit???Hope and Life Long Learning Tax

CreditForm 1098T mailed to permanent

address by Jan. 31st

Students have online access

Academic AdvisingCarrie Stockton, DirectorAcademic Advising & Student Retention

Ensuring Academic Success Empower your student to take ownership of

the academic experience. Encourage your student to seek help. Entrust academic responsibility to your

student.

Making the Most of the Academic Experience

Academic AdvisingMajor Departments

Declared StudentsFaculty & Staff Advisors

The Advising Center

Undeclared StudentsTransfer & Probation

Students

Opportunities

Cross Cultural Engagement Study Abroad Community-Based Learning

Academic Clubs Ink Slinger Guerilla Film Society Accounting/Investment

Societies Social Justice Ministry Health Careers Club

Conferences/Symposiums Justice, Spirituality, and

Education Symposium Arts Symposium Center for Christian Thought Torrey Bible & Missions

Conferences

Internships & Research Career Development Center

Off-campus employment Career fairs/networking events Internships

On-Campus Employment On-Campus Research Opportunities

Recommendations for Student Learning Attend and be on time to all class sessions. Read before class and come prepared for

discussion. Take advantage of faculty office hours.

Recommendations for Student Learning Utilize a planner to map out your

semester's assignments and events. Use Blackboard (linked from

my.biola.edu) whenever possible to view grades and course information.

Use your Biola email address and check it frequently.

The Learning CenterKevin Grant, DirectorThe Learning Center

Don't Be Afraid to Ask for Help

What if My Student is Struggling? We have valuable resources...

…but your student has to utilize them! The .5 Rule Holistic Assistance Model

Student Care Advising/Registrar/Learning Center

Partnership Teach a man to fish…

General Academic ResourcesThe Math Lab The Writing Center The Advising Center

The Learning Center Tutoring (one hour/week) Disability Student Services Academic Accountability

College Study Skills (GNST 001) Sharpen Academic Techniques &

Strategies Time Management Critical Thinking Learning Styles Test-Taking Strengths-based living & learning

What if this doesn't go as planned? Students must self-identify and self-

advocate Below 2.0 gpa = Academic Probation

Limited Course LoadRequired College Study SkillsConnection with Academic Advising

The Big Idea Encourage your student toward Biola's

resources... they exist and are available. Be Proactive! Ask for help here

Not here

Office of the RegistrarIsaac FiteAssistant Registrar

Changing dynamic of parent and student roles

• Opportunities Shift

• Resources Shift

• Responsibility Shift

• Privileges Shift

Academic Policies & Resources

University Communication

Biola University uses email as its primary vehicle for communication to students…

… they should check it daily!

FERPAThe Family Educational Rights and Privacy Act

Giving Students Rights to Timely access of their educational records

Request amendment of their educational

records

Privacy of their educational records

How FERPA protects student privacyDirectory InformationNon-Directory Information

Each category is subject to its own set of restrictions

FERPAAdditional Information

Website: biola.edu/registrar and search FERPATotal Confidentiality

FERPA Releases

Financial Records – certain exceptionsFinancial AidStudent Accounts

To Ensure Student successUnderstand and stay on top of financial needsComplete Financial Aid requirements early each yearEmpower your student to take ownership of their

academic experienceEncourage your student to seek out helpEntrust academic responsibility to your student

Questions?Student Accounts – www.biola.edu/offices/accounting

Phone: (562) 903-4760Email: accounting @ biola.edu

Financial Aid - www.biola.edu/finaidPhone: (562) 903-4742Email: finaid@biola.edu

Registrar - www.biola.edu/registrar

Parent Relations - www.biola.edu/parentPhone: (800) 99-BIOLAEmail: parent.relations@biola.edu