empowering communication
Post on 05-Dec-2014
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© DW GROUP, LLC 2010
Awareness of How we Communicate (“Would we want to be spoken to like that?”)
Attitude-The Golden Rule Do unto others…
Action—Positive communication
CommunicationAwarenessAttitudeAction
© 2008 DW GROUP, LLC
When we become AWARE of our reflex response, we can stop and THINK before we react.
Will getting upset make the situation better?
Will taking action make the situation better?
AwarenessAwareness
Attitude Actio
n
Trust—McDonald’s Survey Responses to-How can you Empower others in your Life?
Trust people Support them
Allow them to speak their mind and let ideas come to life
Maintain a positive outlook (when possible) display reliability
Let them follow their instincts, let people learn what works for them
By trusting them to do tasks I normally do and letting them know I depend on them to follow through.
Trust in others to do their jobs without micro managing through concise communication
Give my trust to those who report to me by not asking for detailed check-ins on their projects, and by allowing them to follow through on their ideas even if i am not sure it will work
The Difference between Bosses & Leaders
The Difference between Bosses & Leaders
Boss1) Drives employees2) Depends on Authority3) Inspires Fear4) Says "I"5) Places blame 6) Knows Everything7) Uses People8) Takes credit9) Commands10) Says, "Go"
Leader1) Coaches 'em up2) Depends on Good will3) Generates Enthusiasm4) Says, "We"5) Fixes the breakdown6) Shows how it is done7) Develops People8) Gives Credit9) Asks10) "Let's Go"
We are ALL Leaders
“You must be the change you want to see in the world” -Mahatma Gandhi
In order to inspire others, and lead others, you must demonstrate the qualities and actions that you want your followers to do. You can only lead others by action.
Leadership
© DW GROUP, LLC 2010
From both Perspectives (Bosses/Leaders and Employees/Colleagues)
Parents & Children (Kids need to earn trust and parents have to work on empowering their children)
Significant Others
Both Leaders and Employees need to focus on Empowerment
Spectrum of Empowerment
ColleaguesLeaders
Allow Empowerment Earn Empowerment
Empowerment Summit!
Do a good JobRecognize a good job
Grow & LearnGrow & Learn
CommunicateCommunicate
Encourage othersEncourage others
Reward & Recognize
© DW GROUP, LLC 2010
We can’t control all of the things that can cause us stress
But . . . We can control our RESPONSE to them if we “Reflect” before we “React”
or
“It's not worth getting upset”“OH !#&$%!”
We do have a Choice!
Let’s Harness the Power of this group over the next 12 months and Let’s
Empower!!!
I propose that we as a group harness the power of all of this brainpower and talent and over the next
12 months to implement an Empowerment initiative that will be impactful, groundbreaking and
literally Life Changing!
It’s Empowerment Time!
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