emergency response: processes, users, system architecture sisi zlatanova gist, otb, delft university...
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Emergency response: processes, users, system architecture
Sisi ZlatanovaGISt, OTB, Delft University of Technology, Delft, The Netherlands
Complexity of Emergency Response13th May, 2000, Enschede
100.000 kg explosives
• Losses: 22 dead, 944 without houses, 350-400 houses destroyed• 400-500 police, 200-300 fire brigade, 120 people for identification• Saturday 13 and Sunday 14 May: 200 military people • 50 people Koninklijke Marechaussee • 100 man van het Korps Nationale Reserve• Germany sent 100 people to help• Region Noord-Rijnland-Westfalen kept in emergency fire brigade
trucks and ambulances
Enschede
Enschede
Enschede
13th May 2000, 17:31 UTC, NOAA VIS
GDI4DM (RGI-239)
• User requirements• Models• Generic services (ontology)• GUI
1. Emergency response in the Netherlands
• 4 primary responsible units (fire brigade, police, paramedics, municipality)
• 25 processes (e.g. traffic control, disinfection of vehicles, measurements and observations)
• 5 levels of emergencies (GRIP1 to GRIP5) • 19 types of disasters (e.g. aircraft crash,
flooding, etc.)
Levels of emergency
Levels of emergency
Some disasters have special treatment
• Category A• Power plants (nuclear)• Nuclear boats, satellites• Military nuclear material
• Category B• Transport• Laboratories• Uranium enrichment• Storage of radioactive material,
etc.
National
Regional
Organization is good … but not everything fits in the process
• GRIP 4: Electricity failure 2005, 2006 in Twente and Zeeland
• GRIP 4: traffic accident (18 July, 2006 Bemmel) 14 000 gasoline in residential area)
• GRIP 1: frontal crash of two trains (24 June 2006, Maastricht) , 41 injured
• GRIP2: stolen truck with highly toxic liquid (5 Mart 2007, Helden)
Users are involved in specific processes
Processes are related
Process 13 traffic control is related to:
• 4- disinfection of
vehicles and infrastructure
• 10- medical psychosocial help
• 11- clearing up and evacuation
• 12- removing and guarding
• 16- guiding • 18- informing • 19-taking care of
2. Equipmet and systems: August 2005
Integrated Call CentreGelderland Midden
Example: ROT, ADS Gelderland Midden
ROT: Geo-informatie
Presentation: on the map
Emergency response: crisis reaction today
Software: Multiteam (region Rijmond)
Software: CCS-i (Gelderland Midden)
Software: CCS-i (region Arnhem)
Other systems for coordination & communication
• Multiteam: http://www.multiteam.info/index-engels.html
• CityGIS http://www.citydisc.com/ • DECIS project:
http://www.icis.decis.nl/icisproject• AMBU: http://www.ambu2000.be/index.html
RAVIS: http://www.ravis.nl/• ...• ...
3. Workshops and interviews
• Systems have to be applicable for daily work• Access to information at any time in any
circumstances• Reliable systems• Hesitations about responsibilities for (dynamic)
data management • Minimal requirements for advanced functionality• Advances visualisation is much more appreciated • Maintenance of ‘time’ is critical
The users
• Emergency response workers in the field, like police, fire brigade, ambulance, red cross;
• Decision-makers, responding to the event and coordinating the work between different teams;
• Consultants, giving advise on specific aspects and issues, for example type of explosives;
• Victims: serious injuries that will be transported by specialized transport or have to stay in locally organized first aid centers;
• Journalists;• General public
Wireless NetworkInternet&Intranet
“Mobile User”Police, fire brigade, ambulance.Citizens in the accidentCitizens outside the accident
Where is the information? Who is responsible for it? How up-to-date is it? What is the accuracy? How to get it? How to interpret it?
“VR user”Crisis centre (decision-makers)
“Desktop user”Local decision makersAdvisors RelativesCitizensPress
Geo-information is important
Wireless (GSM, GPRS,
WLAN, Bluetooth)
Generic services
MobileAdvanced hardware
Desktop
Wired
GDI4DMExample
Global SII
Example: measurements and observations
1. Centralist receives location
2. Places sector template
3. Direction of the wind
4. Measuring teams5. Creation of
plume
Evacuation zoneJodiumprofilactionzone
‘Shadow’Zone
‘Agriculture’zone
Direction of the wind
Location
Activity diagram , use case diagram
cd Use Case Mobiele component
GDI4DM-M
meetploegMeetopdracht
uitv oeren
aanv alskaarten en bereikbaarheids
kaarten
ROGS
Route naar locatie opv ragen
Meetopdracht opstellen
Gasmal
Sectormal
Aanpassen sectormal
Naar plaats incident
uses
uses
«include»
«include»
uses
uses
uses
uses
Commandant in duty 2/5 measuring teams
Advisor dangerous substances
First measuring team (on the field)
Regional officer for dangerous substances
Centralist
Connect&report Connect&report
Contact
Connect
Advise
Class diagram
GDI4DM: http://www.gdi4dm.nl
• Geodan• Veiligheidsregio Gelderland Midden e.a. • Delft University of Technology• Free University Amsterdam• Wageningen University• Nieuwland• Province Gelderland• Multiteam• RWS, Adviesgroep Geo-informatie• Kadaster
Thanks for your attention!
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