electronic data exchange standards in ffelp tim cameron project manager, meteor mark putman

5th Annual Conferenceon Technology & StandardsApril 28 – 30, 2008Hyatt Regency Washingtonon Capitol Hill

www.PESC.org

Electronic Data Exchange Standards in

FFELPTim Cameron

Project Manager, Meteor

Mark Putman

CTO, NCHELP

5th Annual Conferenceon Technology & Standards

Session Agenda

• Overview of Current Electronic Standards & some Future State Considerations

• Meteor Update

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Current Student Loan Data Exchange Standards

Originations InterimServicing

Repayment Claim Filing Post Default

FFELP School to Originator: CommonLine

Originator/Lender to Guarantor: CAM

Enrollment: NSLDS,

TERPLender to GA

Status: CAM

NSLDS LMGA to ED

Status: NSLDS

Lender to GA: CAMNSLDS LMGA to ED:NSLDS

Lender to GACAM

NSLDS AssignmentNDNH

PrivateEducationLoan

School to originator:

CommonLine

(Proprietary) (Proprietary) (Proprietary) (Proprietary)

5th Annual Conferenceon Technology & Standards

Originations

• CommonLine– History– v.4– v.5– Common Record CommonLine (CRC)

• Common Account Maintenance (CAM)

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Enrollment

• NSLDS Enrollment

• Total Enrollment Reporting Process (TERP)

• Replaced paper (SSCR) processes

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Interim Servicing

• Periodic and Event Driven Reporting– CAM– NSLDS Lender Manifest– NSLDS

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Repayment Servicing

• Periodic and Event Driven Reporting– CAM– NSLDS Lender Manifest– NSLDS

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Claim Filing

• CAM (in support of the Common Claim Initiative)

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Post Default

• NSLDS

• National Database of New Hires (NDNH)

• Assignment– New 11/1/2007 Regulations

effective 7/1/200834 CFR 682.409(c)4(viii)

5th Annual Conferenceon Technology & StandardsApril 28 – 30, 2008Hyatt Regency Washingtonon Capitol Hill

www.PESC.org

METEOR

5th Annual Conferenceon Technology & Standards

The Meteor Project Components

• The Meteor Software

• The Meteor Network

• The Meteor Federation

5th Annual Conferenceon Technology & Standards

In the beginning….

• Pre-Meteor Environment – Lenders, Guarantors, Servicers, Schools and

others all offer independent web services– Access requires multiple logins

• FFELP Providers Solution– Spring 2000: In response to Federal

Modernization Blueprint, NCHELP members move to create an information network to provide aggregated financial aid information.

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In the beginning….

• Foundation Principles• Open Source• Open Collaboration• Freely Available• Controlled Participation Network

• Policy and Technology Decisions

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• Access real-time, student-specific financial aid information from multiple sources with an intuitive user interface and navigation

• Currently provides information on FFELP and alternative loans (capability exists to include Direct Loans & Perkins Loans)

Meteor Features

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Meteor Today

• 14 Points of access to the Network• 20 Data providers• Several customized implementations• Leading the way for transitive trust in

higher education financing

5th Annual Conferenceon Technology & StandardsApril 28 – 30, 2008Hyatt Regency Washingtonon Capitol Hill

www.PESC.org

Participant Types & Meteor Process Flow

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Meteor Participants

• Organizations that implement the Meteor software– Access Providers (AP)– Authentication Agents (AA)– Data Providers (DP)– Index Providers (IP)

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The NSC as the Meteor Index Provider

• 100% (over 25 million) of FFELP guarantee volume

• 100% (over 6.5 million) of Direct Loan Program accounts

• Over 19.2 million FFELP servicer accounts• Over 2.9 million Perkins/Private/Alternative

Loan servicer accounts

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The Meteor Process

One

Two

Access Provider

Data Providers

Student/Borrower or

Financial Aid Professional

orAccess Provider Representative

orLender Three

Index Provider

UsersAuthentication (by AP or AA)

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AESwww.aesSuccess.org

Montana Guaranteed Student Loan Programwww.mgslp.state.mt.us

CSLFwww.cslf.org/enroute

National Student Clearinghousewww.nationalstuedntclearinghouse.org

Florida OSFAwww.fldoe.org

NELAwww.educationassistance.net

Great Lakes www.mygreatlakes.com

New Hampshirewww.nhheaf.org

Illinois Student Assistancewww.collegezone.com

Rhode Islandwww.riheaa.org

Kentucky www.kheaa.org

Sallie Maewww.salliemae.com/school/index.html

Mapping Your Futurewww.mapping-your-future.org

United Student Aid Fundshttp://portal.usafunds.org

Meteor Access Providers

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AES/PHEAA Montana Guaranteed Student Loan Program

Connecticut Student Loan Foundation National Student Loan Program

Education Assistance Corporation NELA

Finance Authority of Maine New Hampshire Higher Education Assistance Foundation

Florida Office of Financial Assistance—OSFA New York State Higher Education Services Corporation

Georgia Higher Education Assistance Corp. Oklahoma State Regents for Higher Education

Great Lakes Educational Loan Services, Inc Rhode Island Higher Education Assistance Authority

Kentucky Higher Education Assistance Authority

Sallie Mae

Louisiana Office of Student Financial Assistance

Student Loan Guarantee Foundation of Arkansas

Michigan Higher Education Assistance Authority Student Loans of North Dakota

USA Funds

Meteor Real Time Data Providers

5th Annual Conferenceon Technology & StandardsApril 28 – 30, 2008Hyatt Regency Washingtonon Capitol Hill

www.PESC.org

Meteor Authentication Objectives & Process

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• Provide a flexible, easy to implement authentication system that meets the needs of the provider organizations and their customers.

• Ensure compliance with the Gramm-Leach-Bliley Act (GLBA), federal guidelines, and applicable state privacy laws.

Meteor’s Authentication Objectives

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• Assure data owners that only appropriately authenticated end users have access to data.

• Ensure compliance to participant organizations internal security and privacy guidelines.

Meteor’s Authentication Objectives

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• Each participant is required to register, sign a participation agreement, and submit policies and procedures surrounding their authentication process.

• The Meteor Team Leads review the policies and procedures and assign a Level of Assurance

• Meteor uses a centralized LDAP server to contain:

• Public keys of all participants

• Network status information (active, pending, suspended)

• Contact Information

The Meteor Registry

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• Access provider must ensure appropriate authentication for each end user and provide traceability back to that user

• Access provider must provide central authority with 30 day advance notice of changes to authentication policy

• Access provider must agree to appropriate use of data

Meteor’s Authentication Requirements

5th Annual Conferenceon Technology & StandardsApril 28 – 30, 2008Hyatt Regency Washingtonon Capitol Hill

www.PESC.org

Campus Based Authentication

5th Annual Conferenceon Technology & Standards

The National Student Clearinghouse School Based Authentication

– Schools that have entered into an electronic services agreement with the NSC will act as Authentication Agents.

– NSC will review the school’s authentication policies & procedures

– Students campus issued credentials will be utilized to access Meteor and other NSC services

5th Annual Conferenceon Technology & StandardsApril 28 – 30, 2008Hyatt Regency Washingtonon Capitol Hill

www.PESC.org

Meteor v3.3 & Software Customization

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Highlights of Version 3.3

• New security features

• Usability and other navigation improvements

• Restores NSC LoanLocator services for borrowers

5th Annual Conferenceon Technology & Standards

5th Annual Conferenceon Technology & StandardsApril 28 – 30, 2008Hyatt Regency Washingtonon Capitol Hill

www.PESC.org

Meteor Customization

5th Annual Conferenceon Technology & Standards

Meteor Customization

• Style sheet changes

• Integration of data into other online services

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Meteor network data is

presented in NELA

branded style sheets

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Mapping Your Future’s Online Student Loan Counseling

• Integration of real-time data

• Advice on borrowing conservatively and maintaining debt

• Debt/salary wizard

• Optional budget calculator

• School customization options

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USA Funds Exit Counseling

• Using the XML data provided in a Meteor inquiry response, USA Funds populates their exit counseling loan screens with real-time data from the Meteor Network

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Other Customization Options

• How Could You Use Meteor Data?– Integration into Debt Management Solutions– Integration into CSR/Call Center Solutions

• What’s the Catch?– Need prior approval from M.A.T.– Need to implement Meteor Access Provider

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Online Award Letter Pilot

• Will serve as a debt management tool – Borrowing history presented BEFORE a new award is

accepted

• Ensures that borrower is aware of the potential impact of increasing his aggregate loan(s) amount– Total current outstanding– New total outstanding with the addition of the new loan– Repayment scenarios based on aggregates

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For More Information….

• www.MeteorNetwork.org – Audio presentation– Interactive demonstration version of the

software– Link to the Meteor project site

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Thank You!

Tim Cameron

Project Manager, Meteor• (954) 565-7229

meteor@nchelp.org

Mark Putman

CTO, NCHELP• (913) 724-6655

mputman@nchelp.org