documentation with blogs, wikis, and communities

Anne Gentle and Janet SwisherSTC Summit, May 2009

In my eighties, my best friends are in their fifties, and I have many friends at university. It keeps one young, and up with the

vocabulary. That’s terribly important, especially for a writer. . Mary Wesley

folksonomy, taxonomy, tag clouds, social bookmarking

Blogs, community content, user-based content, user-generated, publishing, participatory media, screencasts

podcast, blog, weblog, vlog, video log, RSS, subscription, feeds, aggregation, news

wiki, user-based content, crowdsourcing, comments, discussion

Twitter, Pownce, BrightKite, poke, superpoke, status

LinkedIn, Naymz, Spock, Friendster, MySpace, Facebook

Forums, email lists, instant messaging

Map overlay, multimedia, launch from user assistance, machinima

Photo sharing, video sharing, viral video

virtual reality, Second Life, haptics

Zero to book in five daysVideo link

July08: Inkscape

, Paris

Aug08: OLPC, Austin

TX

Nov08: Internet

Censorship, upstate NY

Feb09: Digital

Foundations, NYC

Mar09: Firefox,

DocTrain West,Palm Springs

CA

Mar09: Command Line,

FSF Annual Mtg,

(Boston)

Apr09:PureData,

NYC & Berlin

May09:CiviCRM,Truckee

CA

This slide is not in the handout

Evaluating newcomers: LinkedIn, Facebook, Naymz, Spock?

Twitter, Plurk, BrightKite?

Rockstar coders… legend or myth?

Tools: RSS feeds, Google Alerts, search.twitter.com, technorati.com,

Yahoo Pipes (Drinking from the social media firehose)

Photo courtesy http://flickr.com/photos/sfllaw

Listen, Participate, Share content, Build community, Network

Determine your communication goals alignment – Customer support? Sales or marketing?

Any questions?

Image courtesy Luca Cremonini, Source: Wikipedia, CC Share and Share Alike 2.5