dla energy quality: exception, deviations, and waiver …€¦ · dla-e quality technical support...
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DEFENSE LOGISTICS AGENCYAMERICA’S COMBAT LOGISTICS SUPPORT AGENCY
WARFIGHTER FIRST - PEOPLE & CULTURE - STRATEGIC ENGAGEMENT - FINANCIAL STEWARDSHIP - PROCESS EXCELLENCE
DLA Energy Quality:Exception, Deviations,
and Waiver (EDW) Process
April 11, 2017Michael Meredith
Deliver the right solution on time, every time
WARFIGHTER FIRST - PEOPLE & CULTURE - STRATEGIC ENGAGEMENT - FINANCIAL STEWARDSHIP - PROCESS EXCELLENCE
WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP
2
• Definitions
• EDW process before product delivery (Offeror or Awardee)
• Waiver (Disposition) process after product delivery (Capitalized or Non-Capitalized)
Overview
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WARFIGHTER FIRST - PEOPLE & CULTURE - STRATEGIC ENGAGEMENT - FINANCIAL STEWARDSHIP - PROCESS EXCELLENCE
WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP
3
• ExceptionOfferor request to change (differ) from the proposed solicitation requirements (pre-award)
• Deviation Awardee request to change (differ) from the contract requirement(s) after award, but prior to production/delivery (for entire or remainder of contract)
• WaiverAwardee request to change (differ) from contract requirements after production (one-time only or for a set period) but before use/issue
Definitions
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4
• Initiate the EDW process: contacts DLA Energy Contracting Officer (CO)
• Supplies details of EDW request to CO:– Contract/Solicitation number & what is currently required– Product/Specification EDW is for– Technical POC (email/phone) from Offeror/Awardee– Proposed alternative/reason for the EDW request
• Impact if request is not granted• Proposed future remediation (if applicable)
– Affected Locations, Quantity, Date, & Timeline (if applicable)
The more pertinent information given, the faster the EDW process can proceed
Supplier Responsibilities
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WARFIGHTER FIRST - PEOPLE & CULTURE - STRATEGIC ENGAGEMENT - FINANCIAL STEWARDSHIP - PROCESS EXCELLENCE
WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP
5
• Receives EDW request from Awardee/Offeror• Enters EDW request & information into EBS
(auditability)• Remains as a liaison between supplier and DLA-
Energy Quality during the EDW process• Informs supplier and Region Quality Manager/Quality
Assurance Representatives (QARs) of final EDW recommendation
Only the CO is authorized, on behalf of DLA-Energy, to modify/amend a contract/solicitation
Contracting Responsibility
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WARFIGHTER FIRST - PEOPLE & CULTURE - STRATEGIC ENGAGEMENT - FINANCIAL STEWARDSHIP - PROCESS EXCELLENCE
WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP
6
• Evaluates proposed EDW from technical standpoint• Investigates proposed alternative(s) or other
reasonable alternatives based on previous experiences and industry standards/practices
• Coordinates with Service Control Points on impact of request– Affected Service approves or denies request and adds
any alternate requirements
CO informs awardee/offeror and, if necessary, modifies the contract to reflect changes
DLA-E Quality Technical Support Office (DLA-E DQ)
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WARFIGHTER FIRST - PEOPLE & CULTURE - STRATEGIC ENGAGEMENT - FINANCIAL STEWARDSHIP - PROCESS EXCELLENCE
WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP
7
Supplier/Offeror follows process outlined in
contract/solicitation for EDW request and submits
to contracting via email
Contracting submits EDW request to Quality using
EBS (case number automatically assigned)
Quality (DQA/DQT) may need to request additional technical
information
Quality coordinates with SCP, if necessary,
and makes final recommendation
Quality provides contract modification
verbiage to contracting if EDW accepted;
Solicitation Amended or Contract Modified
Supplier, Quality Manager & QAR
notified of decision
Quality coordinates with SCP and
provides all required information
SCP Reviews request and makes recommendation
Deliver the right solution on time, every time
WARFIGHTER FIRST - PEOPLE & CULTURE - STRATEGIC ENGAGEMENT - FINANCIAL STEWARDSHIP - PROCESS EXCELLENCE
WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP
8
• Capitalized Product (DLA-Energy Owned)– Submit DLA Form 1960
• Non-Capitalized Product (Service owned)– Submit Product Quality Deficiency Report (PQDR)
using Service Reporting Tools (JDRS, PDREP, other)
• Used for reimbursement, investigation, product re-grade, rehabilitation or disposal
Refer to most recent revision MIL-STD-3004Section 5.13.2. (http://quicksearch.dla.mil/)
Disposition Request
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WARFIGHTER FIRST - PEOPLE & CULTURE - STRATEGIC ENGAGEMENT - FINANCIAL STEWARDSHIP - PROCESS EXCELLENCE
WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP
9
• Product custodian submits Disposition request• JDRS/PDREP PQDRs route to DLA-Energy DQ via EBS• DLA Form 1960 emailed to Region Quality Manager who
forwards to DLA-E DQ• DLA-E DQ: (similar to earlier process)
– Reviews Disposition and Recommendation– Coordinates with DLA-E Inventory Accountability, Finance & SCP as needed– Coordinates with Contracting if investigation reveals off spec. product was
supplied
• QM, QAR, and Custodian contacted with final recommendation
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