disaster management for nursing homes
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Nursing Home Disaster
Recovery Plan:
Be Smart… Be Prepared
Shane Molinari, MSc, CISSP, PMP, ITSM, SSMBB
Crisis and DR Management Overview
Workplace Violence:20-‐34 years old: highest vic�m rate71% killed by strangers29% killed by associates and personal connec�ons
Natural Disasters:$46.8B in damage3,533 injuries90% deaths by storm and exposure (633)
Data Breech: #1 surpassing drug trafficking$56.6B in costs (not including fines)80% data loss due to Malware
3
Statistical Examples from 2011
Direct Impact Statement
✤ Nursing staff were not prepared to be sole medical provider
✤ Ex: 75% of deaths via Hurricane Katrina were 60 years and older
WHY?
Problem Statement
✤ Lack of detailed governance and processes hamstrings C3
✤ Diminished communications between operations staff and stakeholders means rework and significant cost overruns
✤ Inability to recognize precipitous distress events increases risk of DR related sickness, injuries, and LOD death
Solution: What To Do
Risk
Management
Strategic
Alignment
Value
Delivery
Resource
Management
Performance
Management
C 3
Governance
Business Con�nuity
BS25999
Core Competencies
Roadmap for Success
TRAINING & AUDIT
STANDARDS & BEST PRACTICES
ENSURE
SUSTAINABILITY &
COMPLIANCE
DEVELOP
MITIGATION
STRATEGIES
RESOLVE
WEAK
AREAS
DOCUMENT
CURRENT STATE
Results: Continuity and Sustainability
10
What’s Needed to Succeed
✤ Continuity of Operations Plan
✤ Actionable Disaster Recovery Plan
✤ Security Plan
Continuity of Operations Plan (COOP)
✤ Readiness and Preparedness
✤ Activation and Relocation
✤ Continuity Operations
✤ Reconstitution Operations
Actionable Disaster Recovery Plan✤ Recognize and align with COOP
✤ ID critical Business and Technology recovery time frames
✤ Recovery Strategic, Tactical, and Operational Governance
✤ Specify Recovery Team Roles, Responsibilities, & Qualifications
✤ Emergency Procedures
✤ Document Training & Maintenance Procedures
Security Plan
✤ Applies to all and perspective must be systemic
✤ Minimum standard for all supporting activities and systems
✤ Security policies, assigns responsibilities and prescribes procedures
✤ Describes the organization’s security program
✤ Complies with the intent of prevailing privacy legislation
Questions and Answers
Contact info
S h a n e M o l i n a r i , P r i n c i p a l
( E ) s h a n e m @ b c m p ro f e s s i o n a l s . c o m
( U ) B C M P ro s . c o m
( O ) 8 8 8 - 5 8 7 - 4 7 6 9
( M ) 8 5 0 - 6 2 5 - 2 4 9 1
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