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Wisconsin Department of Health Services

Digital FootprintAssistive Technology, Ethics,

and Service Provision

Laura E. Plummer, MA, CRC, ATPAssistive Technology Program

Coordinator

Learning Objectives

• List three ethical principles from the Certified Rehabilitation Counselor (CRC) Code of Ethics that apply to our use of social media

• Identify three common pitfalls of using the internet as part of your work

• Compile a list of at least four “dos and don’ts” for the use of the internet and social media within your daily work

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Long, Long Ago

3

Now

4

Quiz

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Social Media Types

• Social networking• Publishing media (websites)• Content sharing• Microblogging• Live streaming• Virtual worlds• Location “management”

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\ˈe-thik\

• A set of moral principals• The principles of conduct governing an

individual or a group• A guiding philosophy

(www.merriamwebster.com)

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Commission on Rehabilitation Counseling (CRC)

• Governing body for certification of rehabilitation counselors

• Code of ethics

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CRC Code of Ethics

• The Counseling Relationship• Confidentiality, Privileged Communication,

and Privacy• Advocacy and Accessibility• Professional Responsibility• Relationships with Other Professionals• Forensic and Indirect Services• Evaluation, Assessment, and Interpretation

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CRC Code Highlights

• Teaching, supervision, and training• Research and publication• Technology and distance counseling• Business practices• Resolving ethical issues• http://www.crccertification.com/pages/crc_ccr

c_code_of_ethics/10.php

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Social Media Goals

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Personal Social Media Goals

• Connect• Share• Try• Develop• Learn• Cat videos

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Professional Goals

• Networking• Marketing• Professional

promotion• Information• Distraction

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Social Media and You

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Social Media and You

• Personal• Professional• Mixed• Platform• Image• Reach • Message posts• Interaction

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Digital Footprint

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Digital Footprint

• Your pages• Your photos• Your messages• Your browsing

history• Your likes and clicks• Your locations• Everything

• How long does it last?

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Consequences

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It’s a Small World

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The Dark Side

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Boundaries

• Beware of who or what you connect with.• Can I remain objective if I learn something

through social media?• Connections with colleagues via personal

social media: yeah or nay?• Interactions with past clients?

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Tech Skills

• Privacy settings• Location

management• Cached web

information• Be thorough

22

Security

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Immediacy

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Liability and Risk

• Accidental disclosure of personal information

• Location disclosure • Language used • Photos used

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Privacy

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Over Indulgence

https://www.youtube.com/watch?v=NQCwHluBqFc

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Digital Citizenship

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Best Practices

• Protect your own privacy• Protect the privacy of others• Be honest• Respect intellectual property rights• Respect your audience, agency, and

community

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Best Practices

• Admit and correct mistakes immediately• Think about the consequences • Avoid controversy• Think about your day job

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Pop Quiz

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Pop Quiz 2

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Pop Quiz 3

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Pop Quiz 4

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Questions

Laura Plummer, MA, CRC, ATPAssistive Technology Program CoordinatorWisconsin Department of Health ServicesLaura.plummer1@dhs.wisconsin.gov608-514-2513

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