dallas symposium - liu presentation

Living it Up (LiU)

Delivering a ‘Digital self management hub’

Janette Hughes Programme manager

Programme led by NHS 24

Funded by:

Ambitious vision

LiU Services will help transform health, care and wellbeing in the same way that the internet has

transformed financial services, social interactions, information and advice

• Focusing on the person within the community• Increasing design participation/partnerships • Facilitating health and care integration • Enabling self management and prevention

REAL

PEO

PLE

Driven by Co-design, Co-creation and Co-production

Engagement with over 3,500

LiU services designed in partnership

THE KNOW HOW TO FEEL GOOD

YOUR PROFLE AND DASHBOARD

What is different about LiU

Familiar TechnologyADAPTIVE DESIGNEASY FOR NEW

ENTRANTS

DRIVEN BY USER NEEDS

Share a common profile

Familiar internet accounts

Welcoming UX

LiU Service interventions – Embedded

1. VC Consultations

2. Home health monitoring options

3. Community building – Social prescriptions

4. Get active – Exercise prescriptions

5. Personal care planning tool and Person held file

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Self management hub – step up, step down , step off model

Chronic case management

Care management

Supported self mgmt

1. Trusted info2. Experience guides3. Digital postcards 4. Tele-care assessment 5. Smartcare tools 6. Keeping active tools

a. Good day toolb. Activity logc. Community champion videod. Get active

7. SHINE 8. CONNECT 9. DISCOVER

1 2 3

6a 6b

1. Video rehab2. Flo3. A Better plan

1. Motiva2. VC

6d

1

1 2 3

Step down

Step off Step up

Step up

7

Self support

Step up

2

98

Deliverable (as per LiU PID) Status Checkpoint

Community of 55,000 Under achieved 15,000 delivered (approx 30%)

Digital platform linked to familiar technology Delivered Nov 2014 ü 

Customisable menu of options Delivered Nov 2014 ü 

Marketplace to test innovation Delivered May 2015 ü  Legal’s pending

Support service (LiU managed service) Delivered May 2014 ü 

New scalable service model Delivered Dec 2014 ü 

Economic development impacts Pending June 2015 TBC June15

New sustainability vehicle Not delivered Delayed due to legal constraints

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LiU Programme close - Deliverable status