daffodil day 2010 - online team leader training

Daffodil Day 2010

Online Team LeaderTraining

Welcome to your Team

Leader Training

Cancer Council & Daffodil Day

2009 Results

2010 Objectives & Campaign

New merchandise range

Event Logistics

Team Leader step-by-step guide

Topics Covered

Over 34,000 people in NSW are diagnosed with cancer each year

One in two people will be diagnosed with cancer by 85

In the last 5 years, over $100m spent funding cancer research, prevention, treatment and support

More than 60% of cancer sufferers in NSW are now successfully treated

Cancer Council deals with all cancers and the entire cancer journey i.e. research, prevention, treatment, support and advocacy

Cancer Council

Currently held in 7 countries

Largest merchandise-based fundraising event in the southern hemisphere

Raises over $3.5m in NSW & around $9m nationally

Over 5,000 volunteers are needed to run the day

Further information about Cancer Council & Daffodil Day can be found on page 1 of your Team Leader booklet

Daffodil Day

Nationally $8.7mNSW $3.7mMost ever in NSW!

2009 Results

2009 – 2011 Campaign

• The current Daffodil Day campaign is about inclusiveness.

• 1 in 2 people will be diagnosed with cancer by the time they are 85

• Shift focus from ‘what you get’ to ‘the cause you are giving to’.

• Allow people who wish to give more to do so.

• Together we can make a difference!

2010 Merchandise

New Merchandise

Donation Cards - $5, $10, $20 & Premium $50

Key Ring - $7

Pen - $5

Diamante $10

New Merchandise

Large Russ Bears on limited sites - $30

Dougal - $10USB 2G - $20

Soccer Ball - $7

Fresh Daffodils – Now $7 per bunch, $12 for 2 bunches or $15 for 3 bunches

Who buys what Merchandise?

Why is it that people buy the merchandise they do?

Let’s take a look at some different customers…

Practical Perry

• Def: Someone who wants something they can use in return for their goodwill

• What might they buy?- Pen- Key ring- Brooch

All for the Fun!

• Def: Someone who buys fun items for themselves or their kids

• What might they buy?- Soccer Ball- Bear- Key ring

The Giver• Def: Someone touched by cancer

who wants to give to the cause.

• What might they buy?- Donation cards- Fresh Daffodils

Donation Cards• Meaningful way for people who wish to

give more to the cause• Led to increase in funds raised last year• Many other charities sell donation cards as

a cost effective way to raise funds…

Legacy- Donation pins up to $5,000!!!

Team Leaders

Step-by-step

guide

Team Leader Responsibilities• Set up merchandise stall/site

• Register volunteers and give ID sticker

• Supervise and co-ordinate volunteers

• Bank funds

• Pack down merchandise stall/site

What you get…

Tools of the Trade:• Onsite Booklet• Team Leader T-Shirt• Allocated bank bags & deposit slips• Team leader Lanyard• List of Volunteers & ID stickers• Site information & permits• Equipment- tablecloths etc• Posters

How you get it…

• Merchandise, equipment and daffodils for the day will be delivered to your house or the site

• Your Cancer Council office will advise of any stock to be delivered directly to your site

How it works…

• Familiarise yourself with your site

• Locate your local NAB branch (our banking sponsor)

• Review your Onsite Booklet and Site Information Sheet

• Learn about Cancer Council and Daffodil Day

Before Daffodil Day

On the Day!

Onsite Booklet-

Your Bible for the day!

1.Site information sheetThis is a snapshot of everything you need to know for the day and includes details on merchandise delivery, volunteers, special instructions etc

You will receive 2 very important documents before Daffodil Day…

2. Onsite Booklet This is your bible for the day-Please review this carefully before Daffodil Day as it contains a lot of important information for the day. This must be returned to CC after Daffodil Day

• We’re now going to take you through the different areas these documents cover…

Volunteers• List of your volunteers approx

1-2 weeks prior• Call your volunteers• Volunteer ID Stickers- New,

easy process! Simply record the ID number listed on the sticker you give to your volunteer on the Site Information sheet

• Non-registered volunteers-Please register anyone not on your list with your local Cancer Council

Floats• Please provide a small float for your stall

• $40-$60 is the recommended float size in small denominations

• Reimburse the person who has provided the float from the money raised- Sign float in and out in your Onsite booklet

• Use your hands and not just your fingers to get a good grip on the load

• Hold load close to your body• Place your feet shoulder width apart for good balance• Bend at your knees and not at your waist to maintain

your centre of balance and to utilise the strong leg muscles to do the lifting

• Try to keep the load between your knees and shoulders

• Use smooth movements• Pivot with your feet instead of twisting your back

OH&S- Manual Handling

Good Manual Handling

o Avoid performing the same lifting task repeatedly

o Take micro-breaks, stretch, and vary your activity

o Avoid awkward work postures such as bending and twisting

o Where possible, avoid lifting and carrying heavy or awkward objects. Use trolleys where possible

o Use wheel trolleys to unload goods from vehicles

o Ensure adequate rest breaks and variety of tasks

Safety Tips

OH&S- Incidents/Accidents

• Mop up any spillages• Try and keep your area clean & tidy• Report any Accidents or Incidents

and record in the Onsite Booklet• Call 000 for serious accidents

Banking Processes

Cash Handling• Onsite Booklet has instructions• Bank funds at your nearest NAB

branch• Do Not Count Money!• All bank bags provided to you must be

either banked or returned to Cancer Council

• Bank all money by the end of the day

Banking Funds• Who Banks the money?

- A plain clothed Team Leader or trusted volunteer

• Before you go:

- Remove your Daffodil Day T-shirt

- Go to the bank in pairs, NOT alone

- Put the money in a sturdy back-pack

- Do NOT count the money! NAB will do this for you

Making the most of your

Site

How to set up your Daffodil Day site!• Line up each item in neat

rows

• Arrange the stock roughly in price order

• Keep remaining stock sorted into each product type under the table

• Use posters to help draw attention.

• Don’t forget to smile and engage potential customers!

Selling Tips• Get Loud! Spruik and let everyone know it’s Daffodil Day

• Be Seen! Get dressed up on the day in funny hats, wigs and any other yellow paraphernalia you can find.

• Have Fun! Feel proud that you are making a difference and raising funds for a truly great cause. Enjoy the day!

• Be in-the-know! Having a general understanding about Cancer Council & Daffodil Day will be a great help on the day.

Trouble-shootingWhat to do when:

• Your site is out of stock– call your regional office to see if you can get some more stock

• There is a theft-Hand over the money without question. Do not put yourself in any danger. Call 000 when it is safe to do so.

• There is an accident- record them in the Onsite Booklet and call your local office if you require any assistance. If serious, call 000.

• Wet weather conditions- Do be prepared though in case of rain, take an umbrella or poncho.

• Someone has a question about cancer– do encourage them to call our helpline 13 11 20

End of Daffodil Day• Clear up any rubbish around your

site

• Return all bank bags, merchandise and any other equipment such as tables, T-shirts and tablecloths to Cancer Council

• Ensure you have banked all funds

• Complete the Team Leader Evaluation in your onsite booklet

• Return Onsite Booklet

And finally…• Remember you are the

face of Cancer Council on Daffodil Day

• Any queries or concerns please contact Cancer Council staff prior to Daffodil Day

• Enjoy the day and feel proud you’re making a difference!

If you have any further questions

please contact your local Cancer

Council office

Thank you