compliance & data solutions quality, safety, for healthcare · 2018-12-07 · compliance &...

Quality,Safety,Compliance&DataSolutions

www.zetasafe.com

forHealthcare

Collect,Manage&ShareBusinessCriticalComplianceData

Inputadhocorscheduledchecks,inspectionsandtestresultsfromequipment/assetsusingasmartphone,tablet,PDAordesktop.

Immediatealertswithwarnings,failuresandhistory.Abilitytoaddsupportingcommentsand/orphotos.

SynchronisedatasecurelywiththeZetaSafecloud,whereactionsareprioritisedandescalated.

Informationisaccessible24/7forintelligentanalysisviacustomisabledashboards.Highlighttrendsandpriorities,createreportsandsimplifyscheduling.

Consolidatedataandtrendsacrossmultiplesites,givingenterprisewidevisibilityforkeypartnersandotherstakeholders.

DirectintegrationwithQubePlanetFM

Peaceofmindfor'ResponsibleExecutives'

Customisetomeetyourspecificneeds

Streamlineoperations&enhanceefficiencies

UseZetaSafecompliancesoftwareindependentlyoralongsidemanyCAFM,Property,FM&PPMsystems.

ComplywithSFG20,HSG274,HTM04-01&RegulatoryReformOrder2005.

ConfigureZetaSafetocollect,manageandsharealltypesofbusinesscriticaldata.

Financialandenvironmentalbenefitsfrommaintainingyourassetsinanoptimumcondition.

IntegratedCloudComplianceSolutions

ZetaSafeisflexibleandcanbeusedtomanageANYchecksrequiredbyyourinternalstandards,governmentlegislationorindustrybestpractice.

WaterHygiene

FireSafety

EmergencyLighting

Lifts&Lifting

AirHandlingUnits

Gas&Electrical

WhyZetaSafeforHealthcare?

WindowRestrictors

VehicleChecking

Roominspections

Weunderstandthechallengesyouface

ComplianceforHealthcareZetaSafeenablesEstate,Asset,FacilitiesandHealth&Safety

Managerstoensureasafeenvironmentforpatients,staffandvisitorsatnumerousNHShospitalsandprivatehealthcareorganisations.

Clientsinclude

TheHealthcaresectorisaveryspecialisedpropertyandfacilitiesmanagementenvironment,dueofcoursetocliniciansandpatientsrequiring24/7provisionofasafeenvironment.

Thehighrisknatureofthehealthcareenvironmentmeansyouneedtotalcontrolandvisibilityofyourhealthandsafetycompliance,toproveyou’recomplyingwithstatutoryrequirementsandprotectingyourpatients.Weunderstandthatyoumaybeconstantlybattlingwiththefinancialconstraintsofevermorechallengingbudgetcuts,andthereforeneedrealvaluefromyourspending.ZetaSafehastailormadesolutionsforallareasofcompliancesuchasHTM04-01intheUKforlegionellaandsafehotwatertemperatures.ZetaSafecanhelpyoutoself-deliveryourcompliancewhereverpossiblewithyourowndirectlabour,orhelpcollaborationwithexternalcontractors.ZetaSafealsoarmsmanymajorserviceproviderswiththeplatformtheyneedtomeetthesafety,complianceandassetproductivityneedsoftheirclients,aswellastheirownperformanceandcompliancemanagement.

TailoredProfessionalServices

GoLiveandSetUpTakeadvantageofourprofessionalservicesteamwhocanconfigureZetaSafetoensureyouareupandrunningseamlessly.

Weoffertailoredtrainingpackagestoensureallstaffareawareofthelatestfunctionality.

Training

WecanhelpyouensureZetaSafeisconfiguredinaccordancewiththelatestguidanceandlegislation,throughsystemhealthchecks,datatidyupsandtheuseofworkflowsandautomatedreporting.

Optimise&Configure

ZetaSafe'sAPIsallowintegrationwiththirdpartyapplicationsystems-suchasCAFM,Property,FMandPPMSystemslikeQube’sPlanetFM.

SoftwareIntegration

StreamlineyouroperationsfurtheranduseZetaSafetomanageotherareasofcompliancesuchasfiresafetyassets,emergencylightingorairconditioningunitchecks.

Becomeevenleaner

Weprovideafullrangeofservices,frombasicimplementationsupporttoadvancedtraininganddataacquisitionservices.

CaseStudy#1:SouthLondonandMaudsleyNHS

SouthLondonandMaudsleyNHSFoundationTrustuseZetaSafeintegratedwithPlanetFMfortheironestopcompliancesolution

Providingasafeenvironmentforpatients,cliniciansandvisitorsisvitalforSouthLondonandMaudsleyNHSFoundationTrust-andwith4,600staffandmorethan230servicesincludinginpatientwards,outpatientandcommunityservices–it’snotaneasytask,especiallywhenyoutakeintoaccountthevolumeanddiversityoftheestatespropertyportfolio.

Inordertohavetotalcontrolandvisibilityoftheirwaterhygieneandfiresafetycompliance,SouthLondonandMaudsleyNHSFoundationTrusttookthedecisionin2013tobringtheircompliancemanagementinhouse,ratherthanrelyingoncontractors,andfollowingastringentevaluationprocessimplementedZetaSafein2013.

SeamlessCAFMIntegration–ThedirectintegrationwithQube’sPlanetFMmeantthat

theTrustcouldbenefitfrombestofbreedCAFMandcompliancesystems.

Mobile&Flexible-ZetaSafe’smobilesolutionmeantengineerscouldcarryoutwork

andhadproofofvisittotheassetinquestion.

Scaleable-TheTrustwereparticularlyimpressedwiththewaythatZetaSafe

accommodatesvastquantitiesofdataacrosstheirdiverseportfolioofproperties,The

Trusthaveconfidencethatastheygrowtheirestate,workloadandworkforce,ZetaSafeis

capableofdealingwiththeincreaseddemand.Thishelpstotrulyfutureprooftheirchoice

ofsoftwareandtheAPIintegration.

EstatesandFacilitiesSystemOfficer,GemmaBairdsays:

"WewereluckyenoughtolearnaboutZetaSafefromanotherNHStrustwhoweresuccessfully

usingittomanagetheircompliance.Weknewthatitwouldreduceadministrationtimeand

providearobustaudittrail,butforustherewasanadditionalfactortoconsider.Aswewere

alreadyusingPlanetFMasourCAFMsystem,itwasessentialthattherewasintegration

betweenourCAFMsystemandourComplianceSystem.ZetaSafeunderstoodourchallenge

anddevelopedanAPItodirectlyintegratewithQube’sPlanetFM.Thisnotonlyproducedafull

audittrail,fromdefectthroughtoremedialprocesscompletion,butalsomeantthatweonly

hadonesystemtomaintain."

WhydidtheyselectZetaSafeforcompliance?

Totalvisibility-Througheasilycustomisabledashboards,seniormanagementareableto

seeandsharecomplianceofthewholeestatewithoneclickandonelogin.This

dramaticallyreducesaudittimeassociatedwithspreadsheetsandpaperlogbookssaving

theTrusthoursofseniormanagementtime.

Peaceofmind-Totalvisibilityandassurancethatremedialworksandrepairshavebeen

completedandwithinthespecifiedtimeframe.ProvidingassurancetheSouthLondonand

Maudsleyaremaintainingasafeandcompliantestateforpatients,staffandvisitors.

Externalaudits–TheTrustsavetimebyhavingarobustaudittrailwhichdemonstrates

thatriskisbeingmanagedeffectivelyandissuesarebeingidentifiedandrectified.

Reducecost-Easyidentificationofconsecutivefailuresandtheabilitytodeterminethe

specificmakeormodelofequipmentwhichhasfailed,meansthemostappropriate

equipmentcanbepurchasedinfuture.

Savingmoney-ZetaSafeallowsthetrusttomakedecisionsonkeyissueslikesampling–

samplingwherethereareidentifiedissuesandnotsamplingwherethesystemsare

workingasexpected.

Independence&accountability-Abilitytoholdcontractorsandteammembersto

accountonworkcompletedandthefollowupactions.Increasedsenseofownership

encouragesproactiveworking.

Fullyfunctionalcompliancesoftware-Abilitytotracktrends,visibilityofworkcompleted

andconfidenceintheintegrityofdataentered.Actionalertsandescalationskeeppeople

informedandempowered.

Endtoendsolution-ZetaSafenotonlydevelopthesoftware,butalsoprovide

implementation,developmentandongoingsupportandmaintenancewhererequired.The

TrustappreciatedtheconsultativeapproachofferedbyZetaSafeandthefactthatthe

teamwereextremelyresponsivetorequests.

Keybenefits

“WearedelightedthattheimplementationofZetaSafehasprovidedSouthLondonandMaudsleyNHSFoundationTrustwithanefficientandreliablesystemtomanagetheirWaterHygieneandFireSafetycompliance.TherequirementforasolutionthatworksendtoendwasasomethingthatZetaSafeandPlanetFMhavefoundchallengingbutrewardingandnowaddsrealvaluetothedaytodayworkingoftheTrust.WorkingwithSouthLondonandMaudsleyNHSFoundationTrusthasbeenagreatexperienceandwewillcontinuetoprovidethemwithongoingsupportandinnovationtoensurecontinuedcompliance.”

Acompliancescheme&workflowtosuitexactrequirements

ZetaSafeManagingDirector,AndrewDobbinscomments,

Gemmacontinues:“TheseamlessintegrationwithPlanetFMmanageslocationupdates,raisesworkordersandclosesZetaSafenoticeswithouttheneedformanualintervention–enhancingproductivityandprovidingpeaceofmind.TheAPIsaveshoursofadministrationtimeandensuresthatwedonothaveanygapsinouraudittrail,thishelpstoreduceourrisk.”

CaseStudy#2:

CBREtrustZetaSafetomanagecomplianceforChelseaandWestminsterHospital

AnewEngineeringManagerhadtakenonthechallengeofCBRE’scomplexFMcontractforChelseaandWestminsterNHSTrustatChelseaandWestminsterHospital.

TheTrustissuedemandingSLAsforthe800bed,generalhospitalandrequiresdetailedreportingandregularupdatesonperformanceandproductivity.

CBREwantedtoassuretheTrustthattheHospitalwascompliant;especiallyasoneoftheirbuildingsisanHIVunitwithpatientswhoareimmunosuppressantandatahighriskofcontractingLegionnaires’disease.

Ontakingonmanagementofthiscontract,theEngineeringManagerfirstcametouseZetaSafeforLegionellariskmanagement.

TheChallenge

TheSolution

CBREforChelseaandWestminsterHospital

TheEngineeringManagerworkedcloselywithamemberoftheZetaSafesupportteamwhoworkedonsiteforoneweekofferingconsultancy,supportanddevelopingthesystemtomeettheparticularneedsofCBREandtheNHSTrust.

InordertoimprovetheuseofZetaSafeandtoachievetheclient’svision,thedatabasewascompletelyreconfigured,assetswerereassignedandschedulingwasreworkedtoensurethatthesystemwasastime-efficient,logicalandproductiveaspossible.

TheEngineeringManagerwasthoroughlytrainedintheuseofZetaSafeandshownhowtousemoreofZetaSafe’sapplicationsandfeaturestoensurethathewasfullyutilisingallthatZetaSafehastooffer.Inparticular,theZetaSafedashboardwascustomisedtomeettheclient’sneeds,providinganat-a-glancemanagementreportontheKPIsofthecurrentlevelsofcomplianceattheHospital.

TheResults

ByreceivingtrainingfromZetaSafeandutilisingmoreofthefeaturesand

applicationsofZetaSafe,theEngineeringManagerfounditmucheasierto

managehiscomplianceandworkforce.

Thehandheldusersarenowmoreproductiveduetotheimprovementsto

testschedulesandassetmanagement.

TheEngineeringManagerisnowabletotrackandmanagetheproductivity

ofhisworkforceandreportontheireffortsandcanproduceclearand

accuratereportsinstantlyofferinggreatervisibilityofcompliancelevels

whicharepresentedtotheNHSTrustviacleardashboardsandreports;

demonstratinghowwellCBREaremeetingtheirSLAs.

ByengagingwithZetaSafeanddrawingontheadviceandsupportoffered,the

EngineeringManagernowhasacloseworkingrelationshipwithZetaSafeandfeels

thatZetaSafeunderstandshisparticularneedsandthenuancesofhisorganisation.

TheEngineeringManagerisnowlookingtouseZetaSafetomanageotherareasof

compliance,non-compliancerelatedassetmanagementandrecordkeeping.In

particular,heisplanningtomonitormedicalgases.Heisworkingcloselywiththe

ZetaSafeteamtoachievethis.

www.zetasafe.com

Enquiries:+44(0)1327317950Support:+44(0)1865920190

info@zetasafe.com

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ZetaSafeLimitedInnovationCentreSilverstoneParkSilverstoneTowcesterNN128GX

We'llbeexhibitingattheseeventsin2018

July5London

May10-11Cotswolds

Nov27-28Birmingham

Oct9-10Manchester