communicate and collaborate while avoiding information overkill: how the zumtobel group uses...

Zumtobel Lightweb:Challenges and Highlights

of a Wiki Based Intranet

Judith SchmalzConsultant

Communardo Software

Rainer WarmdtHead of Intranet ITZumtobel AG

3 Burj Kahlifa, Dubai, United Arab Emirates

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4 Hungerburgbahn, Innsbruck, Austria

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5 Stadion Galatasaray, Istanbul, Turkey

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6 Aqueduct Arcueil-Cachan, France (Foto: Xavier Boymond)

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Mission Lightweb

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Enable networking between brands & sites

Implement an user-centric Intranet

(Re-)Gain user acceptancewith a 2.0 wiki approach

4 Challenges

Complexity of Brands & Sites

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The Risk of Information Overkill

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The Tool Competition

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Intranet History - from 1.0 to 2.0

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© Barbara Eckholdt / pixelio.de

250 spaces

2500 user

6000 views

Lightweb - Facts & Figures

• Confluence 3.2 with few selected Plug-Ins

• Statistics

• Rollout

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Proof

of c

once

ptG

o-liv

e

A Wiki Based Intranet 2.0

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The Lightweb Highlights

• Publishing approach for target groups

• Rich user profiles

• Integration with Sharepoint and other applications

• Rollout strategy

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The Lightweb Highlights

• Publishing approach for target groups

• Extension of content categories • Personalized dashboard

• Rich user profiles

• Integration with Sharepoint and other applications

• Rollout strategy15

Spaces & Structure

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Publishing for Target Groups

Spaces

Dashboardall employees

brand „Tridonic“brand „Zumtobel“

site „Dornbirn“site „Lemgo“

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Publishing for Target Groups

Spaces

Dashboard

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Todo: Example

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Personalized Dashboards

Dornbirn

Tridonic

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b

The Lightweb Highlights

• Publishing approach for target groups

• Rich user profiles

• Integration with Sharepoint and other applications

• Rollout Strategy

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Rich User Profiles

• Extension of user profiles with aditional fields, e.g. brand

• Syncronization with Active Directory

• Search in all user profile fields

Build-Up „yellow pages“

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The Lightweb Highlights

• Publishing approach for target groups

• Rich user profiles

• Integration with Sharepoint and other applications

• Working with Documents• Search• Single Sign On

• Rollout strategy24

Intranet Portal Landscape

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Single Sign OnSearch

MultimediaIssue Management

eLearningWorkflows, Documents

Applications

Collaboration

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The SharePoint Question

•Differentiate:

• Documents for “working processes” SharePoint

• Documents for “knowledge sharing” Lightweb

•Integrate:

• Overall Search

• Single sign on

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Stick to the strength of both systems.

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The Lightweb Highlights

• Publishing approach for target groups

• Rich user profiles

• Integration with Sharepoint and other applications

• Rollout strategy28

Success Factors

• Prepare your users for new working models.

• Ensure management support from the beginning.

• Start a proof of concept with a small, non IT target group.

• Promote the Wiki based Intranet approach continuously.

• Provide trainings on different formats on a regular base.

• Ensure best application management on your platforms & flexible support service to the business users.

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Outlook

• Brand specific layer for dashboard, layout, search

• Enterprise Search

• Update Confluence

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Rainer Warmdt, Zumtobelrainer.warmdt@zumtobel.comwww.xing.com/profile/Rainer_Warmdtskype: rainer.warmdt

Judith Schmalz, Communardojudith.schmalz@communardo.de

www.xing.com/profile/Judith_Schmalzskype: judithschmalz

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