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© 2010 Colt Technology Services Group Limited. All rights reserved.
Colt IP Access
Colt Technology Services
2
Agenda
The business Internet
Colt IP Backbone
Why choose Colt?
Colt IP Access
Features, Options and Add-ons
3
Internet growth
Internet World Stats Copyright © 2001,-2012 Miniwatts Marketing Group
4
Internet Users
Internet World Stats Copyright © 2001- 2012 Miniwatts Marketing Group
5
The challenge of evolving the Internet
Source: The challenge of evolving the Internet (Feb/2008), Mark Handley, Professor of Networked Systems, University College London
Then came the web and commercialization of the Internet,
with exponential growth and innovation in applications
Increasing financial costs of failure
Prior to the 1990s the Internet was
primarily academic and scientific
Low cost of failure
6
European Internet traffic routes
1000
500 250
Source: Telegeography Spain
Italy
Austria
Poland
Finland
Norway Sweden
Denmark
Switzerland
Belgium
Czech Rebublic
Germany
United Kingdom
France
Netherlands
150 100 50
United States
© 2010 Colt Technology Services Group Limited. All rights reserved.
Colt IP Backbone
8
Colt IP backbone – Customer connectivity
9
Colt IP backbone – Carrier grade by design
High capacity 10Gbps inner core (London-Paris-Amsterdam-Frankfurt)
No two core routers are connected to the same city via the same path
Customer access routers are always diversely connected to the two core routers in each city
Multiple access routers and multiple ring topology
Two diverse cables for transatlantic connectivity
Redundancy
& Resilience
10
28Gbps
Colt IP network
100Gbps
Colt IP backbone – Internet connectivity
55Gbps
European
IXPs
Content
Providers
Carrier
ISPs
70% Maximum level of backbone saturation
Direct and indirect peering and partnership agreements to US and Asia
To ensure that much of your Internet traffic is carried over a network with performance
guarantees, and less reliant on the increasingly unpredictable public Internet
© 2010 Colt Technology Services Group Limited. All rights reserved.
Colt IP Access
12
Colt IP Access
Highly resilient business grade Internet access
Access via Colt fibre, Colt DSL or partner networks
Wide range of bandwidth options (sub 2Mbps to 10Gbps)
An end-to-end managed service designed specifically for business
Flexible billing models (Flat rate and Usage based)
Online performance reporting
Full range of features, options and add-on products
Internet
13
ULL networks
Partner networks
Colt IP network
OLO Tail (Off-Net)
Access circuit types
• Multiple access options
• Ethernet delivery
(MSP, EFM)
• Protected SDH
• Extensive coverage
Colt SDSL
Public Internet
Colt fibre
Wholesale DSL (wDSL)
14
Bandwidth options
• Granular options up to 10Gbps
• Speed to match your business needs
• Easy to upgrade
Mbps
256K
bps
512K
bps
4
5
6
7
8
9
10
12
15
20
25
30
34
35
40
45
50
60
70
80
90
100
110
120
130
140
150
155 200
300
400
500
600
700
800
900
1,0
00
2
3
1
1.5
0
100
200
300
400
500
600
700
800
900
1,000
10Gbps
2 to
10
Gb
ps
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Colt IP Access
Fully managed end-to-end network
Colt IP Backbone
Flat fee or usage based billing
Colt managed CPE router
CPE Public
Internet
Colt NOC
Colt or Partner access circuits
Sub 2Mbps to 10Gbps
Colt IP Backbone
CPE
Colt NOC
• DNS: Authoritive name servers, Anycast, port randomisation
• IP Addressing: 8 fixed PA IP addresses or existing IP addresses
16
Billing models
Volume Speed
Fixed
Variable
Fixed (Flat fee)
Available on all access circuits and
compatible with all features and
bandwidths, with excess traffic volume
option
Usage Based Billing (UBB)
per Gigabyte
Based on the total of inbound and
outbound byte counts
Usage Based Billing (UBB)
95th Percentile
Samples are taken at five minute
intervals in order to determine incoming
and outgoing bandwidth consumption
17
Billing options
Flat rate UBB 95th Percentile UBB per Gigabyte
Billing by Fixed committed bandwidth Actual bandwidth Actual volume
Key benefit Predicable fixed costs
Burst above committed
bandwidth and only pay
for a percentage of the
bandwidth used
Flexible bandwidth on
demand and only pay for
excess traffic over a
committed volume
Key issue
Peak demands will exceed
available bandwidth and
costs not related to usage
Not a fixed cost
Maximum
bandwidth
Limited to the committed
bandwidth
Up to 4 times the committed bandwidth or the
maximum available bandwidth
Customers Where Internet access is a
cost, not an enabler Where Internet access is a direct cost of sales
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Throughput
Peak, 95th Percentile and Average
Latency
Packet loss
Router configuration
Events log
Online reporting
Demo account: https://portal.colt.net
19
Service Level Agreements (SLA)
Service assurance Target
Time to Repair (TTR) 4-8 hours
Service availability up to 99.99%
Packet loss 1 in 10-6
Rout Trip Delay <65ms
Latency <50ms
Service delivery Target lead time for...
Provisioning of initial network 25 days
Modifications 10 days
© 2010 Colt Technology Services Group Limited. All rights reserved.
Colt IP Access
Features, options and add-on products
21
Colt IP Access
> >
IP Access additional features
*NAT - enabling private IP inter-networks
*DHCP - management of IP configurations
Autonomous System number
Border Gateway Protocol
*SNMP Read-only Access - Analysis of Colt Managed CPE router
Simple Mail Transport Protocol
- Mail relay and mail backup
* Require Colt Managed CPE
22
Router Based Firewall (RBF)
Adds firewall functionality to the Colt
Managed CPE Router, providing:
• Intranet protection
• Stateful packet filtering on IP
address and port number
• Protection against IP address
spoofing
• Screening of the protected networks
• Less-trusted zones (DMZ) for
customer-facing servers
• Support of basic logging
RBF
Web servers
Trusted traffic
Management traffic
Less trusted traffic
Colt Network
DMZ
Colt Operations
Centre
CPE
23
IP Guardian
IP Guardian protects the customer
bandwidth by detecting attacks whilst
still within the Colt network
• True DDoS protection
• Anomaly monitoring
• Resiliency - to ensure near
continuous uptime and the best
possible round trip time (RTT)
• Effectiveness - protection where
the mitigation happens upstream
• Productivity - continued Internet
service whilst under attack Cleaned traffic
Malicious traffic
Arbor TMS
Arbor Peakflow SP
Public Internet
Colt Network
CPE
24
Enhanced availability
...with backup and load balancing options to optimise available bandwidth,
subject to access circuit type
Partially or fully inclusive options with up to 4Mbps IP bandwidth on the primary access circuit
ISDN backup
Colt delivered DSL backup with a maximum of 16Mbps IP bandwidth on the primary access circuit
DSL backup
Making all involved devices and links redundant to exclude all single points of failure, for business-critical Internet access
Dual access
Provides a fully managed service with connectivity to two different ISPs for ultimate resilience
Multiple ISPs >
>
>
> >
© 2010 Colt Technology Services Group Limited. All rights reserved.
Why Colt?
26
La
ye
r 2
Colt Ethernet Services
Colt ATM / Frame Relay
Colt HSS
Colt SANLink
Colt Link
Colt Broadcast
Colt Wavelength
Colt IP Access
Colt IP VPN
Colt IP Dial
Colt data portfolio
Data centre Major site Office Home worker Mobile worker
Layer
1
Layer
3
27
Colt Network
Colt IP Access and Data centres
Colt Managed Colocation
Colt Managed Storage
Colt Managed PC and Server Backup
Colt Managed Security Services
Data Centres
18 Colt Data Centres across Europe
Colt Managed Storage
Colt Managed Colocation
28
Colt Network
Public Internet
IP Access with IP Dial
Data centre
Home worker
Head office
Branch office
Mobile worker
Colt IP Access
Colt Data Centre
services
Colt IP Dial
Colt IP Dial
29
Online reporting - Colt Online
Service Details
View an account dashboard
Ticket Details
Search and view all live services
Order Details
View the status of any ticket in real-time
(covering faults, enquiries, service requests)
View Bills
Search and view any bill from the previous
six months in .pdf format (Not available in Switzerland due to data protection legislation)
30
Award-winning services
2001-2004 WCA
for Best
Customer Care
then became
award sponsor
2005 WCA for Best
Regional Operator
2006 WCA for Best Brand
2005 2007 2006 2004 2008
Strongest
Ethernet
product
portfolio
2009
Service Provider of
the Year – Best
Product Portfolio
International Optical
Service Innovation
Service Provider of
the Year
Best Service
Portfolio
31
Fast Track
Fast Track – Expedite service delivery for On-Net sites
• Fast Track – Expedite service delivery for On-Net sites
• Available for all On-Net sites for all Colt services in all Colt countries
• Available for new opportunities/orders and existing orders
• Customers can request an installation date (prior to the standard lead
time). If this cannot be met, Colt proposes the fastest possible
installation date based on technical feasibility. The customer can
accept or reject the proposed date
• Multi-site services are considered on a site-by-site basis
32
The Internet has changed since
you choose your existing Internet
Service Provider:
• Growth in terms of users,
services and performance
• Increasing financial costs of
failure
• Web 2.0 and a new generation
of applications
Colt IP
Backbone
Summary
Colt IP Access
Public Internet
Extensive network reach with cost-effective connectivity options
Unrivalled IP backbone and Internet performance
Scalable bandwidth solutions
Enhanced resilience with up to 99.99% availability
End-to end management with Industry leading SLAs
Flexible billing
A modular approach with features, options and add-on products
© 2010 Colt Technology Services Group Limited. All rights reserved.
Thank you
34
ISDN CPE
NAS
Colt Network
ISDN backup
• Fully inclusive or partially inclusive
ISDN backup service
(Colt or customer has responsibility
for ISDN line provision and
associated charges)
• Dial around and through the network
• Automatic switching between
primary access line and ISDN line
• Support for BRI/PRIs
(from one BRI up to four BRI and
one PRI)
Primary access circuit ISDN
backup circuit
35
Colt DSL
Colt Network
DSL backup
• Automated failover to DSL when
primary access circuit goes down
Primary access circuit
DSL backup circuit
CPE
36
CPE
Colt Network
Dual access
• Two Colt managed CPEs running
Virtual Router Redundancy
Protocol (VRRP)
• Two access circuits
• Automated failover from primary to
secondary circuits
• Load sharing
VRRP CPE
37
Other ISP
Colt Network
CPE
Resilient Multiple-ISPs
A fully managed service with
connectivity to two different ISPs
(Colt and a third party ISP)
Colt provides an access circuit to the
Internet and two Colt managed CPE
routers
Primary and backup or load-sharing Primary access circuit
CPE
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