cloud realities and opportunities for higher education...

Cloud Realities and Opportunities for Higher Education –

Reaping Benefits in 2011

Barb Goldworm Founder, president & chief analyst, FOCUS, LLC

Barbgoldworm@focusonsystems.com

• President & chief analyst, FOCUS, LLC (www.focusonsystems.com), an analyst firm focused on virtualization, cloud, systems, storage, & transformational technologies

• Barb has 30 years experience in systems and storage with IBM, StorageTek, Novell, Enterprise Management Associates, multiple successful startups

• Expert Columnist since 1990s – NetworkWorld, ComputerWorld SNWOnline, TechTarget SearchServerVirtualization, SearchVMware, Virtual-Strategy Magazine, CRN

• Author: 100s of research reports, white papers, columns, book Blade Servers & Virtualization

• Conference Keynote Speaker/Chair/Advisory Board: Chair/Advisor: Interop Virtualization & Advisory board, COMDEX Virtual,

DataCenterInsights, ServerBladeSummit, CloudConnect, Government Technology Expo

Judge: Best of VMworld, Product of the Year

Keynote speaker: Tech Target Storage Decisions, Data Center Decisions, IT Sessions, Avnet Road2Virtualization, Road2Storage Optimization, VirtualPath University, StoragePath University…

Barb Goldworm

• State of Virtualization and Cloud – Priorities, Plans & Perspectives

– What is Cloud Computing?

– Cloud and Virtualization Adoption and Benefits

– The Road from Virtualization to Private Cloud

• Delivering Desktops and Applications – Desktop Trends

– Desktop Virtualization

– BYOC/BYOD

– Application Virtualization

• Conclusions and Recommendations

Agenda: Cloud Realities & Opportunities

• Cloud computing and virtualization

#1 & #2 CIO priorities for 2011 (Gartner 2011 CIO survey)

• Reduce cost while driving growth

• Improve infrastructure and operations – improve service levels & deliver at less cost

• Budgets have been flat

• Mobile, IT management – next 2 priorities

IT Priorities

Technology initiatives…

Where/how can IT make a difference? – Consolidation

• Virtualization, Storage, Blades, Green IT

– Virtualization • Server, desktop, application, storage, networking

– Cloud • Private/public/hybrid clouds, XaaS,

– Storage and Networking • Options and optimization

– Management • Resource optimization

• Automation & orchestration

Impact of the Economy: Do More with Less

Consolidate

Optimize

Automate

↑ efficiency

↑ productivity

June 11

Technology Implementation Priorities over Next 12 Months

Q: Which of the following technology initiatives are currently being implemented OR will begin implementation within your organization over the next 12 months.

June 11

• 2015 – tools/automation will eliminate 25% of IT labor hours (Gartner)

• 2014 – 90% of orgs support apps on personal devices

• 2013 - 80 % support workforce using tablets.

• CIOs success/failure dependent on use of cloud success

• Hype will meet reality – latency, service levels, predictability

• Private clouds will fail, then succeed

Cloud and Virtualization Outlook

• Confusion between virtualization and cloud • Confusion between SaaS, IaaS, PaaS • Interest in National Higher Ed Cloud from Fed

Government* • Goal - cost savings* • Barriers – security* • Popular Cloud Apps – email (Gmail), social

networking (Facebook, Twitter), file storage (DropBox, Sharepoint), media (YouTube, Flickr), VoIP (Skype), doc sharing (Google Docs), office productivity (Office 365)

Cloud Perspectives

*Source: Quest Study by Norwich University, School of Graduate and Continuing Studies

So What’s a Cloud?

NIST Definition of Cloud

NIST Cloud Characteristics

Model for enabling convenient, on-demand

network access to a

shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be

rapidly provisioned and released with

minimal management effort or service provider interaction.

On-demand, self service

Broad network access

Shared resource pools

Rapid elastic provisioning

Automated measured service delivery

Cloud Adoption: Higher Ed - Cloud Leader

Cloud Progress

• Top cloud candidates - email, calendaring, word processing, personal storage, admissions

• Web systems / portals- student records, registration, financial management or bursars function

• Potential benefits – reduce servers, reduce power, reduce need for daily backups, reduce need for DR, reduce staff

Campus and Cloud possibilities

Public Cloud Usage

Cloud SaaS Usage in

Higher Education

Source: Rosalyn Metz

Facebook

Google Docs

Twitter

• Consolidating data centers – increase utilization, reduce space/power/cooling, efficient IT infrastructure, improved mgmt, lower cost

• Frees up space for classrooms, labs, offices • Application concurrent licensing can reduce costs • Sharing across faculty, research assistants, tutors and students

at low cost • Academics/students generate research results quickly • Ability to experiment in student learning with low barriers to

entry • Elasticity – scale up and down • High end computing –pay as you go low cost • Hybrid cloudbursting during student registration

Virtualization/Cloud Benefits for Higher Ed

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Server Virtualization

Desktop Virtualization

Application Virtualization

StorageVirtualization

Virtualization Adoption

In production more than24 months

In production 12- 24months

In production 6-12months

In production 6 monthsor less

Planning to implement inless than 6 months

Planning to implement in6-12 months

Planning to implement,later than 12 months

No plans

Source: FOCUS Interop Survey Sept 2010

June 11

Percent Virtualized 2010

Under 10% 23%

10-19% 7%

20-29% 17%

30-39% 10%

40-49% 8%

50-59% 11%

60-69% 3%

70-79% 4%

80-89% 4%

90-100% 3%

I don't know 10%

June 11

• > 90 of enterprises have implemented server virtualization; ~30% of servers virtualized

• Past the low hanging fruit of consolidating easy servers – now moving to more business and mission critical apps

• Expansion requires well-managed, optimized and highly automated “self-managing” environment to be extremely successful

• Server virtualization is driving the shift to a fully virtualized dynamic infrastructure

• 40-50% now have virtualization across all areas, 30-40% in planning stages

• Desktop virtualization is the new frontier - will exacerbate any management challenges/shortfalls due in part to sheer order of magnitude numbers

• Intent to leverage virtualization and move towards private cloud

Virtual infrastructure crossing servers, desktop, networks and storage - enabling transformation to the new data center & delivery of It as a Service / private cloud

Virtualization: Enabling transformation

• Network Virtualization – VLANs, VSANs, virtual NICs,

virtual WWNs

• Storage Virtualization – Host, Network, Device

• Systems and Software – Server, Desktop & Application

Virtualization

• Virtualization of all resources into a virtualized infrastructure enables Dynamic IT => ITaaS, Private Cloud

Types of Virtualization

Network Virtualization

Storage Virtualization

Cluster

Server Virtualization

VM 1 VM 2

Desktop Virtualization

Desktop VM 1

Virtual App

June 11

Virtualization Drivers

0 50 100 150 200 250 300

Desktop consolidation

Reduce provisioning time

Storage consolidation

Improve manageability

Improve IT agility

Increase availability

Reduce space & power

Increase server utilization

Server consolidation

Disaster Recovery

Critical Important Not so importantSource: FOCUS Research Series – Managing the Virtual Environment

June 11

Actual Benefits Achieved

0% 10% 20% 30% 40% 50% 60% 70% 80%

Improved desktop data security

Desktop consolidation

Improved desktop mgmt

Improved application mgmt

Enabled true DR plan for 1st time

Improved app. service levels

Reduction in storage hardware

Improved response to users

Increased availability

Improved server manageability

Improved disaster recovery plan

Reduced provisioning time

Improved IT agility

Increased ROI of servers

Reduced TCO of servers

Reduced space/power/cooling

Increased utilization of resources

Source: FOCUS Research Series – Managing the Virtual Environment

June 11

Virtualization Expansion Pain Points

0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

Other (please list):

I don't know

Lack of vendor support

Trouble moving from test to production

Predicting storage requirements/growth

Troubleshooting performance problems

VM sprawl

Internal organizational issues

Networking challenges

Security issues

Storage challenges

Backup challenges

Performance issues

Virtualization Implementation Pain Points

June 11

The Road from Virtualization to Private Cloud

From Virtualization to Private Cloud

Virtualized Infrastructure

Storage and networking optimized for virtualization

Automated policy-based dynamic resource management

Usage based cost visibility – chargeback/showback

Self-service provisioning

Catalog of services Source: FOCUS, LLC

June 11

Self-Service

IT Infrastructure Management Models

“Rogue” IT

IT-Controlled Managed

Infrastructure Virtual

Infrastructure

Cloud Computing

Dedicated Shared 1990’s

2000’s

2010’s

Source: CiRBA

Virtualization Phases

1) Server virtualization / consolidation

4) IT as a Service/Private Cloud

3) Management and Automation

2) Infrastructure optimization

Stall Points

New Delivery/ Business Model

Public Lessons for Private Cloud

• Focus on delivering services to business users

• IT as a service provider, users as service consumers

• Must be easy to consume or users go public

• Define a service once (apps, drivers, hw, tools, mgmt and policies), then deploy whenever/wherever

• Standardization, automation are key

Architectural Shift

From a highly customized, siloed datacenter

To a standardized and pooled datacenter

App Stack A App Stack B

App Stack C

Process A Process B Process C Standardized Processes

vSphere vSphere vSphere vSphere

Virtual Datacenter 1 (Gold) Virtual Datacenter 2 (Silver)

• Virtualization management now morphing into cloud

• Base requirements - Monitoring, provisioning, orchestration

• Orchestration may cross private/public

• Workload/performance mgmt – required for real-time responsiveness and availability

• Capacity planning/optimization required to achieve cloudlike efficiency and elasticity

• Configuration mgmt/automated provisioning – standardization, image management, and automation for efficiency

• Infrastructure optimization – converged infrastructure/virtual I/O (Cisco, HP, IBM, Egenera, VCE) – mobility must include fabric

Virtualization=> Cloud Management

Virtualization Management

121310

• Storage and Networking – Backup improvements – image backup, APIs, service VMs – Optimization – Direct I/O, iSCSI, Dedupe, Array integration,

Switch management, WAN optimization… – Integrated management

• Systems management – Performance analytics, capacity planning, applications… – Provisioning, configuration/change (incl self-service=>cloud) – Virtualization vendors (and acquisitions) – Ecosystem tools – startups and ESM vendors

• Security – Hypervisors, VMs, virtual switches, etc – Service VMs, especially for Desktop Virtualization – Multi-tenancy for cloud

Virtualization Management Hot Spots

0 50 100 150 200 250 300

Red Hat KVM

Red Hat Xen

Novell SUSE Xen

Open Source Xen

Sun Solaris Containers

Parallels

Oracle VM

Microsoft Virtual Server

Microsoft Hyper-V

Citrix XenServer

VMware Server (or GSX)

VMware (ESX, ESXi, vSphere, VI3)

Server Virtualization Platforms in Use

Production

Evaluation

June 11

Changing Landscape

Then • Dev/test, consolidation

– compelling ROI/TCO – Low hanging fruit – Developers

• VMware Dominance – VMware started x86

virtualization 12 years ago – MS Virtual Server - niche – Xen open source - niche – Citrix –SBC/ Presentation

Server – OS virtualization -service

providers

Now • Beyond server consolidation

– Mission critical apps – Management, automation, and optimization – Desktops, Apps, Storage – Private/Public Cloud

• VMware

– Strong in server virt & mgmt – Push towards desktop, cloud

• Microsoft – Hyper-V now competitive, free with WS2008 – Strong in OS, apps, Systems Center – Strong in SMB pure Windows shops – Push towards cloud with Azure

• Citrix – Long history in user app/desktop space – Strong in desktop/app virt solutions – Strong MS alliance – Push towards cloud

Delivering Desktops and Applications

0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

I don't know

Implement I/O virtualization

Implement capacity management for VI

Implement storage management for VI

Implement/improve data protection for VI

Implement performance management forVI

Implement networked storage for VI

Expand desktop virt to more groups/desktops

Implement VM life cycle management

Implement virtualization security mgmt

Implement storage virtualization

Expand applications being virtualized

Implement application virtualization

Implement desktop virtualization

Expand server virt to more servers and apps

Implement server virtualization

Next Virtualization Priorities

Desktop Trends

• Endpoint devices – BYOPC – BYOC - BYOD –mobile, tablets, phone/tablet/mobile

– Zero is the new thin

– Client virtualization options

• Desktop OS – Win 7 20% of OS share 12/2010, Win XP 57%

– Win 7 upgrade not tied to DV

• Desktop virtualization – More reasonable VDI CapEx possible

– Focus on storage - down to $30-50 per user, <$500 per desktop

– Persistent desktops common, shared non-persistent been too hard

– VDI – A solution not THE solution

• Published apps – XenApp or MS TS/RDS

• VDI – Citrix XenDesktop, VMware View

• Small local pools – NComputing

• Web portal for desktop and app access

• VDI tested with common Higher Ed apps

– Autodesk AutoCAD

– ChemBio3D, Draw

– Adobe Director, Illustrator, Photoshop, Dreamweaver

– VectorWorks

Desktop/Apps in Higher Ed

• Students, researchers and faculty

• Desktops and servers

• OS and apps

• Office productivity to high-end (e.g. CAD, statistical analysis)

• Immediate or reserved

• Short term, semester, long term

• DR for student/faculty access

• Roots of self service

Virtual Computer Labs

• Centralized desktops can reduce desktop management/support costs AND improve user satisfaction

• Provision/update from shared OS and app images • Eliminate application interaction support problems • Minimize/eliminate SW on physical desktops • Extend lifespan of current desktop hardware • Increase security • Provide desktop and application access from any device

anywhere • Increase desktop reliability, availability, serviceability • Backup user data automatically

Why Centralize Desktops?

Guest OS

App 1 App 2

Server

Virtual Desktop Infrastructure

Hypervisor

Guest OS

App 1 App 2

Guest OS

App 1 App 2

s) User Access Devices

Thin Client

Laptop

App 1 App 2

Server

Session Virtualization

App 1 App 2

Thin Client

Laptop

App 1 App 2

Windows (TS)

/Termin

al Services Session

Server Hosted

Client Hosted

Multi-OS or DeveloperDesktop

Contractor/ Work from Home

Desktop

PC or Workstation Blades

Mac OS

Microsoft Virtual PC, Windows Virtual PC Parallels Desktop, Oracle VirtualBox

VMware WorkStation, Player, Fusion, XenClient, View Local

MED-V (Kidaro), VMware ACE,

RingCube vDesk

Unmanaged Personal/Contractor

Desktop

Secured/Managed Virtual Desktop

ClearCube, HP, IBM, Verari

• 10 million iPads forecast for 2011 (Deloitte)

• Smartphone market – 50% growth in 2011 (IDC)

• Phones >450 million

• 1.4 B user devices by 2012; average user has 3

• 90% of companies = support for corp apps on personal mobile devices by 2014 (Gartner)

• 80% will support tablets

Consumerization & BYOC/BYOD

• Existing Desktops/Workstations/Laptops – Use current desktops as dumb terminal

– No upfront CapEx investment

• Thin Clients

• Zero Clients

• Tablets – > 2 M iPads sold in 2 months

• PDAs and Smart Phones • Mobile device growth rate 2.5 time that of PCs

• Future Devices?

User Access Devices/BYOD

• Barriers being eliminated

– User experience – interface (e.g. graphics)

– Storage issues (image management)

– Personalization – user virtualization layered on top of virtual desktops and virtual applications

– Mobile users (offline usage)

– Licensing & pricing (Desktop OS and Apps)

DV Adoption Now is about Overcoming historical barriers

Server/Desktop Operating System

Native Installed

Applications

Virtualization

Sandbox

Virtualization

Sandbox

Virtualization

Sandbox

Tilt the panes and the

applications appear to

the user as expected

Applications are

placed in layers within

Microsoft Windows,

like panes of glass, each

with their own “Registry”

Native OS + Applications

Virtual

Application

Sandboxes

Executes on User Devices Data Center

Standalone Application Virtualization

Desktop OS

Office

Visio Adobe

Reader

With Desktop Virtualization

Desktop Virtualization SW

Solaris

Desktop OS

1 to Many

MS Office 2007

MS Office 2003

Adobe Reader

Web or Streaming Server

Application Packaging/

Sequencing Server

Application Virtualization and Streaming

• Citrix has been leader in understanding apps/desktops. XenDesktop/ XenApp crosses the most use cases. – Strengths: flexibility, bandwidth, application &

networking

• VMware has been leader in server virtualization and managing the VMware infrastructure – Strengths: density, simplicity, server virt mgmt tools

• Microsoft has been leader in desktop and server operating systems and applications – Strengths: cost, desktop, integration and mgmt

Changing Landscape for the “New Desktop”

• Hybrid clouds are the way of the future –leverage public/community where practical today, and move toward private cloud where possible

• The virtualization/cloud ecosystem continues to grow and change rapidly

• Virtualization is the foundation for private cloud and the new desktop delivery

• A well-managed, optimized, and automated virtual infrastructure is the key to advancing virtualization. With self-service and consumption-based pricing, this will be the path to private cloud

• Desktop and application virtualization POCs are succeeding this time – virtual labs and remote access will become the norm

• The virtual infrastructure / private cloud infrastructure of the future must break the IT silos and integrate

– Servers, storage, networking, security, desktops, applications, mobile computing

• This new well-managed virtual infrastructure requires a new level of standardization and automation to deliver competitive dynamic, elastic service delivery for private cloud and ultimately integration with public cloud

What does it all mean…

Cloud Landscape

Vendor list is not exhaustive

Servers

Private

Public

• Embrace the paradigm shift to Cloud as appropriate

– Public/private/hybrid/community

– Servers/desktops

• Public cloud/community – email, document sharing, word processing, web portals…

• Private cloud – virtualize, optimize, and automate – and move towards a self-managing, self-service, virtual infrastructure

• The “New Desktop/Apps” – delivery through virtual labs and BYOD for students, faculty and research

• Integrate across silos to deliver IT as a Service

– Servers, storage, networking, security, desktops, applications, mobile

• IT becomes the strategic advisor for ALL cloud computing

Recommendations

Cloud Realities and Opportunities for Higher Education –

Reaping Benefits in 2011

Barb Goldworm Founder, president & chief analyst, FOCUS, LLC

Barbgoldworm@focusonsystems.com

cloud realities and opportunities for higher education...

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