chicago messenger service

Critical Success Factors• Chicago Messenger Service is a family owned, immediate

response/special delivery company with 46 years experience in Transportation, Distribution & Delivery.

• Third Generation Company

• Longevity plays a large role in our success. The top six people have been with the company for 15+ years.

• Our success is realized by striving to be Number One in technology with respect to our industry.

• Our success is attained by our attitude. We recognize the importance of the product we are entrusted to handle and deliver. This is a matter we take most seriously.

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Our 400 Plus Couriers• Uniformed Professionals

educated in Customer Service.• Trailers, Straight Trucks, Vans,

Wagons, SUVs, Cars, Bikes.• All equipped with insurance

coverage of at least $100,000.00 / $300,000.00 Liability and $50,000.00 Property Damage.

• All meet and maintain a points based driving record.

• Background checks.• Geographically tested.• ID badges

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Online Order Entry Screen

The Latest in Technology• The MC65 enhances our present system which already includes

real time POD’s along with updates to our Web Site within minutes. These enhancements include:

• Barcode scanning at customer• GPS Tracking• GPS Navigation• Signature Capture• Camera• Route Optimization• Customized Software

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ON DEMAND SERVICESStandard Operations Department

• Emergency environment specializing in the immediate pickup and delivery of your shipment.

• 24 hours a day, 7 days a week, 365 days a year, WE NEVER CLOSE!

• Services that range from a one hour pickup and delivery to an all day delivery.

• Designed to deliver shipments of any size, any shape, and any weight, to any distance, FAST.

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Clockwork Services• A Dedicated Department responsible for the routing,

assigning, and monitoring of pre-scheduled work, such as....

• Post Office Pickups and Deliveries, Bank Deposits, Intercompany mail and supply routes, Branch Banking Proof routes, and Payroll Distribution routes.

• Dedicated Couriers, familiar with our customer's requirements, are checked in at least 1 hour prior to ready time of stop or route.

• Pickup and Delivery times are monitored in 15 minute intervals to ensure scheduled commitment times are being met. 7

Refrigerated Delivery•Chicago Messenger has 21 refrigerated vehicles on the streets•Airport Deliveries•Emergency or Routed deliveries

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NiteMoves Program• Two Warehousing and Distribution (cross docking) facilities totalling

300,000 sq. ft. located in Elk Grove Village and Bensenville and a third with 30,000 sq. ft. located just outside downtown Chicago.

• On a daily basis, delivering to over a 600 zip code territory that blankets the Northern Illinois, Northwest Indiana, Southeast Wisconsin, Tri-State area by the next business day.

• An eclectic Customer base that includes various Retail Store deliveries, Wine fulfilment and delivery, Pharmacy and Hospital deliveries of pharmaceuticals including DEA monitored controlled drugs, Office Supplies and Electronics.

• Designed routes allow for density and volume cost optimization.

• Warehouses are digitally covered by 200 cameras recording 24/7.

• Sortation device used to sort 130 packages a minute, eliminating the necessity of pre-staged product.

• Able to receive freight up to midnight.9

NiteMoves Area Coverage Map

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CMS Logistics

• Chicago Messenger has many great relationships with carriers all over the country.

• Manage deliveries all over the country.• LTL (less than a truckload) and Full Truckload

services.• Have a shipment in Chicago that needs to be

across the US in two days? Call CMS!

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Good Leads for Chicago Messenger

• Advertising Agencies• Wine Distributors• Law Firms• Payroll Companies• Logistic Companies• Accountants• Restaurants

• Financial/Investment Institutions• Construction Companies• Food Distributors• Printers• Interior Designers• Medical Labs• Industrial Supply

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2220 Arthur EGV Warehouse

Summary

• We want to thank you for listening and learning about Chicago Messenger.• We appreciate the time you've

given us today, and given the chance, we'll exceed your expectations!

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