certitude - providing personalised short breaks for people with complex needs

Post on 07-May-2015

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A presentation by Marianne Selby Boothroyd on the work of care provider Certitude on offering personalised short breaks to people with very complex needs and behaviour that challenges. Certitude is a 'exemplar' area sharing good practice with commissioners, providers, carers and people who use services for the programme - Making it Real for Everyone - a Personalised response to Winterbourne View.

TRANSCRIPT

Making It Real - For Everyone

providing personalised short breaks

Who we are and why we are here

• Certitude has over 20 years experience of supporting people who have multiple and profound disabilities and complex support needs across London.

• Sharing our learning from providing short breaks support to people and their families.

Challenging Reputations

Matching People

It’s not about the quick fix

Sticking together

Equality and honesty

The value of person centred planning

Don’t lose sight of the North star

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