cashier job description

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CASHIER JOB DESCRIPTION

One of the most essential employees in the mall biz is the cashier, who is often seen behind the cash register. With an average employment of 3.3 million in a year, this popular job opening is hallmarked by the following duties and responsibilities:

DUTIES AND RESPONSIBILITIES

RECEIVE PAYMENTThis is perhaps the main responsibility of a cashier. It is his role to take payment, whether by cash, credit, debit, cheque, gift certificate, or voucher.

Issue change and receiptsAfter receiving payment, it is the cashier’s responsibility to hand the client his receipt. He also needs to issue change as needed.

DUTIES AND RESPONSIBILITIES

ENSURE FINANCIAL ACCURACY

The cashier is responsible for counting the money inside the drawer before and after his shift. He needs to calculate all the payment he has received to see if it matches the total for the day.

KEEP RECORDS OF TRANSACTIONS

As the person in charge of the register, the cashier is the best one to keep track of the store’s transaction records.

DUTIES AND RESPONSIBILITIES

BAG PURCHASE

In the event that there is no bagger employed, or if the store only deals with objects that can be easily bagged, it is the cashier’s responsibility to contain these purchases and hand them over to the customer after procurement.

PROCESS EXCHANGES AND REFUNDS

If a client decides to ask for exchange or a refund, it is the cashier’s duty to process and complete these requests according to company policy.

DUTIES AND RESPONSIBILITIES

WEIGH ITEMS SOLD BY VOLUME

In stores where the price of items sold depends on weight, it is the cashier’s duty to weigh such items, input the price per unit, and tabulate the total due for the customer.

GREET AND ASSIST CUSTOMERS

Since cashiers are engaged in customer service, like his fellow employees, it is his responsibility to greet customers upon entry. He should also assist the client in obtaining the products/services he is looking for.

DUTIES AND RESPONSIBILITIES

ADDRESS CLIENT QUESTIONS OR COMPLAINTS

Apart from manning the register, a cashier should also be knowledgeable about store products and policies

&Apart from keeping the check-out station clean and organized, a cashier needs to help with the over-all cleanliness of the store.