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Right path, focused outcomes.®
Risto M Koskinen w w w. n av i ge n . co m | r i s to @ n av i ge n . co m
Associate
Certi fi ed
COACH®
Right path, focused outcomes.®
How I became a COACH?
This describes the nearly 40 year journey I made to become an executive coach and to create the APPRECIATIVE COACHING® concept.
My aikido teacher once said that we are all traveling the same path – some are ahead of you, some walk behind you.
My path is a living one too; right now I’m heading towards EMCC Master Coach –certification and after that I’ll move onto a Master’s Degree in Executive Coaching.
Right path, focused outcomes.®
The organisation I represent today is Navigen, my company of 15 years.
Still maintaining its values, first stated in 1999:
• reliability,• profitability,• clarity and• soundness
and…
Right path, focused outcomes.®
APPRECIATIVE COACHING®… an approach and philosophy that defines my way of working. In it I recognise how each coach has a personal orientation that comprises a theoretical grounding, personal competencies, beliefs and characteristics.
I offer coaching based on…
1. capitalising client strengths and previous successes,
2. proactive approach towards change and the deployment of hidden resources,
3. reaching for potential ’best’ to create genuine competitive advantage, and
4. evidence-based methodological foundation springing from theoretical research and documented practical execution.
Right path, focused outcomes.®
COACHING BENEFITS
While coaching primarily targets performance improvement it…
1. accelerates development;
2. gives the client an experience of advancement, and thus strengthens motivation;
3. gives candid and specific feedback particularly about the personal characteristics related to leadership;
4. contributes to decision-making when the personal values and the needs of ego become conscious, and
5. unlike some other approaches focuses above all on results including:− visible changes in behavior− financial benefits for the sponsor− concentrating on critical domains (Pareto –principle, 80/20)− continuous learning to give a head start and transient competitive
advantage − priority management
Right path, focused outcomes.®
COACHING PROVIDES
SPACE that is emotionally secure and enables the client to deal confidentially and safely with even the most delicate issues
TIME separated from everyday demands to give room for authentic contemplation
STRUCTURE to support performance enhancement
PROCESS that is distinctly results-driven and that encourages the client to excel
Right path, focused outcomes.®
CLIENT PERSPECTIVE
Coaching is an appropriate approach when it is
1. part of an ORGANISATIONAL DEVELOPMENT STRATEGY;
2. INVESTMENT, not expense;
3. allocated to KEY VALUE PROVIDERS, and
4. BENEFITS are measurable IN FINANCIAL TERMS – directly and indirectly.
APPRECIATIVE COACHING® is appropriate when…
1. we reach for QUALITATIVELY NEW instead of functional or benchmarking improvements,
2. we need to recognize and deal with DEEPER MEANING STRUCTURES, and
3. we aim to deploy HIDDEN RESOURCES.
Right path, focused outcomes.®
MY CLIENTis
• motivated to advancing his or her competencies• capable and results-oriented• on a fast track or in a new, challenging position
appreciates• learning• high quality and high standards is his/her profession• intelligence in its various forms• integrity and candor
wants to• find qualitatively new productive procedures and ways of
acting• address issues of leadership, change, and professionalism
in a confidential atmosphere• get support in dealing with his or her painful professional
concerns
Right path, focused outcomes.®
PERSONAL NEEDS
APPRECIATIVE COACHING® is primarily defined by organisational business needs and demands . To be successful in this framework we need to connect these needs to the client’s personal agenda. This agenda actively frames the process and the perspective of coaching. For example:
LEADERSHIP AGENDAWho do you want to be as a leader, and how will your actions reflect that?
RELATIONSHIP AGENDA How will you establish and manage positive working relationships with pivotal stakeholders?
LEARNING AGENDAHow will you learn from your experience and
build new and better capabilities?
PERSONAL AGENDAHow will you manage your time and your priorities with multiple demands and expectations?
BUSINESS AGENDAWhat are the business priorities you need to accomplish to be successful?
Right path, focused outcomes.®
MEASURING COACHING
Measuring coaching outcomes is a multifaceted issue – too many common practices are still one-dimensional or non-validated. In APPRECIATIVE COACHING® approach I suggest several possible metrics, and then we consciously choose the most suitable ones. Coaching results in the measurable creation of value.
4. human capital development and organisational effectiveness improvements (like acquiring, developing and retaining talent or succession planning).
1. operational financial results (like savings of expenses,
growth in productivity);2. business results (like organizational growth, market share, product
or service development, customer satisfaction, industry leadership);
3. strategic results (like strengthening high potency leadership, culture optimisation, transition
management, initiatives to create more effective competition); and
Right path, focused outcomes.®
APPRECIATIVE COACHING® IN A STRATEGIC CONTEXT
BUSINESS NEEDSAND
PRIORITIES ORGANISATION CAPABILITIES
REQUIRED
LEADERSHIP REQUIREMENTS
GAPSCOMPETENCY
DEVELOPMENT STRATEGY
APPRECIATIVECOACHING®
METHODS
MARKETPLACE CHALLENGES
INDUSTRY FORCES AND
TRENDS
BUSINESS STRATEGY
Right path, focused outcomes.®
APPRECIATIVE COACHING® -frameworkARVOSTAVA COACHING® (appreciative coaching in Finnish), the AC® -logo and NAVIGEN® are registered brand names for Navigen Ltd.
Kokemuksen rakentumisen
perusta
Subjective design
Kokemuksen rakentumisen
perusta
Psychological background
Kokemuksen rakentumisen
perusta
Building blocks for
Appreciative Coaching
Kokemuksen perusta
Constructing the experience
Kokemuksen rakentumisen
perusta
Grounded serviceconcept
Cognitive psychology
Positive psychology
Psycho-dynamics
ConstructivismSocial
constructivism
General change models
Models of adult
development
Narrative approach
Solution-focused
approach
Appreciative Inquiry
Appreciative Intelligence
Developmental work
research
Socio-dynamic approach
Integrativethinking
APPRECIATIVECOACHING®
Approaches
Right path, focused outcomes.®
MY SERVICES
SILTA (BRIDGE)is an intensive process intended to deal with a specific problem or situation in order to give the client third party support and insight.
SUUNTA (TARGET)is a process to clarify organisational strategy. During the process a clear vision and core activities are defined, and a follow-up plan is set in place.
REITTI (TRACK)is arogram for key value providers. It concentrates on personal and professional development and on increasing business performance as a part of the organisation’s development plan.
LUOTSI (PILOT )is team coaching for Boards and for other professional bodies. It aims to develop team work and interpersonal relations, and helps to align the organizational objectives.
are customized to deal with different client needs; at the moment there are four different services…
Right path, focused outcomes.®
PRODUCTIVE EXCELLENCE
Coaching is becoming a formal profession, regulated by ethical, legal and academic strictures. It is important for the client to investigate the coach’s references:
1. COACHTRAINING including both theoretical and practical studies as well as internationally accredited certification;
2. ACADEMIC or equivalent BACKGROUND, because coaching requires theability to understand a broad scope of issues and concepts;
3. WORK- and LIFEEXPERIENCE is a prerequisite. Maturity is needed for the coach to understand the client’s world; humility to respect life’s courses and courage to provide candid, straight and sometimes challenging feedback.
Right path, focused outcomes.®
MY NAVIGEN
In NAVIGEN Ltd I am committed to
1. ethical professional conduct and confidentiality in my work,
2. a process, that targets my client’s continuous development, and
3. continuous personal learning agenda to be able to provide my clients my best service.
My strengths are
1. ease of approach and my ability to establish rapport and a confidential relationship,
2. sensitivity and patience in dealing with challenging issues, and
3. the ability to understand ways of thinking and to process information at anexecutive level, as well as to deploy relevant, efficient, and positive coaching techniques.
Right path, focused outcomes.®
EMCC Master Coach – studies
(to be finished 2015)
Master’s Degree in
Executive Coaching(to be finished 2016)
2014onward
1982-
1993
1994-
2007
2008-
2010
2011-
2013
Training in solution-focused
approach
Training in community
care
Developmental work research
–program
Training in tutoring
IntertouchExperiental education– program
Supervisor(University of
Jyväskylä , specializing in coaching and
executive supervision)
Certified Progress Coach®
Executive MBA
Associate Certified Coach® (ICF)
Mentorcoaching
Team Coaching Masterclass
Brief Coaching Workshop
EMCC Annual Mentoring and
Coaching Conference
COACHTRAINING
Right path, focused outcomes.®
University of
Jyväskylä
Executive MBA
Thesis:Developing Appreciativecoaching® -
concept for
Navigen Ltd
2013
University of
Oulu
Education(major)
Adult education(minor)
1989
Academicfoundation
(Universities in Kuopio & Jyväskylä)
Grades inpsychology,
sociology,social policy,
administration in education,
special pedagogics, municipal
administration, environmental policy
- 19891990
- 2012
MiddlesexUniversity
EMCC Master Coach
– studies(to be finished
2015)
Master’s Degree in
Executive Coaching(to be finished
2016)
2014onward
University of Helsinki
etc.
Studies of entrepreneurship
CEO –training
Reports andresearch
Coaching-specific training
ACADEMIC BACKGROUND
Right path, focused outcomes.®
2011onward
EDUCATOR SOCIAL WORKER
ADULT EDUCATOR
COACH,TRAINER COACH
Leader in a family homeat reformatory
school
Caretaker in special children’s
home
Leader in ayouth detention
centre
Several teaching posts
Social services, City of Kajaani
Kemi-Tornio Polytechnic,
applied social sciences
Psychology, pedagogics,
education
Navigen Ltd,1999 onwardentrepreneur,coach, trainer
Nuorten Palvelu
(NGO),trainer
1995-1999
Navigen Ltd,
executive and
leadership coach
1977-
1988
1989-
1991
1991-
1995
1995-
2010
MY CAREER
Right path, focused outcomes.®
PROSESSIONAL NETWORKSMy memberships in national and international organisations ensure my ethical business standards and my professional foundation and they provide me access to latest research and developmental work.
Finnish Coaching Association RATKESFinnish Association for Solution-Focused and Resource-Oriented
Methods
Finnish Supervisors' Association
Right path, focused outcomes.®
SELF-DEVELOPMENT
The man who asks of himself, ”What is the most important contribution I can make to the performance of this organization?” asks in effect, ”What self-development do I need? What knowledge and skill do I have to acquire to make the contribution I should be making? What strengths do I have to put to work? What standards do I have to set myself?”
- Peter Drucker (1993) The Effective Executive
This lies at the heart of APPRECIATIVE COACHING®
Right path, focused outcomes.®
CONTACT INFORMATION
Risto M Koskinen
gsm +358 50 322 6059email risto@navigen.comwebsite www.navigen.com
address Punkalanniementie 60 57230 SAVONLINNA Finland
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