building volunteer muscle in your chapter

Build Your Chapter’s Volunteer Muscle:

Chapter Leaders Webinar

CONSUMING (viewing, reading,

attending)

PROMOTING (liking, sharing, recommending)

CREATING (contributing, commenting,

survey respondent)

SERVING (volunteer in

non-governing role)

GOVERNING (volunteer in a leadership role)

CONSUMING (viewing, reading,

attending)

PROMOTING (liking, sharing, recommending)

CREATING (contributing, commenting,

survey respondent)

SERVING (volunteer in

non-governing role)

GOVERNING (volunteer in a leadership role)

Today’s Volunteer

STRENGTH

CREDIBILITY

YOUTH

RESOURCES

The power of delegating …

• Increases member engagement and interest

• Builds trust• Makes your team more

capable over timeIt’s the secret to succession!

Delegating with success …

• Trust people• Create review boards• Create smaller, intermediate outcomes• Answer the 3 questions …

#1 - What are you asking of them?• Tie it to the mission• Clearly articulate the outcome• Focus on a short horizon

#2 - How are you asking?• Avoid being vague• Avoid dictating

#3 - How are you supporting?• Policies & Procedures• Clear direction, measurable

outcomes• Clear deadlines

What’s your delegating IQ?

Source: http://www.volunteerweekly.org/5-types-of-volunteers/; based on Abigail Harmon of Mersky, Jaffe & Associates

Questions …

Peggy M. Hoffman, CAEMariner Management & Marketingphoffman@marinermanagement.com301.725.2508

Connect with me on-line:Twitter: @peggyhoffmanLinkedIn: Peggy Hoffman