bridlewood electrical service

BridlewoodElectrical Service

Jenna Van VlietDistribution Asset Management

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About Hydro Ottawa

Obtain power from provincial grid and distribute it to 305,000 homes and businesses

Third-largest municipally owned electrical utility in Ontario

99.98% reliability

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June 8, 2012

A series of power outages caused by equipment failures• 4:13 a.m. - 131 customers lost power.• 5:30 a.m. – Transfer homes and businesses to

adjacent circuits. Power is restored to all but 10 customers. Crews continue making repairs.

• 9:15 a.m. – Another outage occurs affecting 9301 customers.

• Morning – Restore power in stages by transferring homes and businesses to adjacent circuits.

• 12 noon – Power is restored to all but 222 customers. Crews continue making repairs.

• 1:10 p.m. – Power is restored to all customers.

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Other Unplanned Outages in 2012

Date Cause Details

June 151:19 p.m.

Loss of supply from Hydro OneConstruction vehicle contacted overhead lines

21,252 customersRestored at 1:19 p.m.

June 84:13 a.m.

Equipment failure 9,301Restored in stages, all restored at 1:10 p.m.

May 268:21 a.m.

Underground cable failure on Equestrian Drive

96 customersRestored at 5:42 p.m.

May 4 1:08 a.m.

Loss of supply from Hydro One 24,583 customersRestored in stages, all restored at 3:27 a.m.

February 2111:26 a.m.

Equipment failure (switch) on Stonehaven Drive

3,941 customersRestored at 11:36 a.m.

February 5 5:30 a.m.

Underground cable failure on Country Lane

42 customersRestored in stages, all restored at 8:40 a.m.

February 1 6:50 p.m.

Unplanned outage occurred during switching

16 customersRestored at 6:52 p.m.

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Reliability in Kanata

We are proud of the progress that we have made over the past several years

Reliability has been improving

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Reliability in Kanata

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Investing in Kanata

Numerous upgrades to substations, circuits and transformers

From 2002 - 2005, invested 30% of sustainment budget in Kanata, which represents 9% of customers

Additional $10M invested 2005 - 2007

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Maple Grove Operations Centre

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Control Centre

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Underway: New Terry Fox MTS

Michael Cowpland Drive

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Causes of Power Outages

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Outage Communications

Power Outage Line 613-738-0188

Power Outage Map available online and on mobile phones www.hydroottawa.com

Twitter @hydroottawa