bmc discovery 11.1 customer presentation dec 2016 (new)

BMC DISCOVERY

The Backbone to Digital Service Management

Digital Transformation

AgileLean Secure

© Copyright 2016 BMC Software, Inc.

Challenge #1Do More With Less

Optimize storagespace

Recycle VMs

Remove unusedhardware or

software“The first step toward improved efficiency is cleaning up IT environments.” 57% of IT managers plan to optimize currentassets by removing redundancies.

© Copyright 2016 BMC Software, Inc.

Challenge #2Be Secure Identify

which assets are vulnerable when

you’re notified of a security breach

Accurate and comprehensive

picture of the environment

Remediation plan based on

business exposure“It’s critical to understand infrastructure to minimize vulnerabilities.”82% of enterprise IT managers find it a requirement to understand infrastructure in order to manage security risks.

© Copyright 2016 BMC Software, Inc.

Challenge #3Embrace Change

Agile change management that

relies on solid understanding of

current applications

“IT must know how the assets link to the business.”IDC expects that the influx of modern computing devices (wearables, IoT, mobile) will affect how IT is provisioned, monitored, managed, and secured.

Hybrid Application

Deployments

Move to new applications

© Copyright 2016 BMC Software, Inc.

Don’t Make Decisions in the Dark

Play Product Video (2 min.)

Cloud Mobile

IoT

Big Data

Social

© Copyright 2016 BMC Software, Inc.

CRM Linux Windows Web

Virtualized Server

Virtualized Storage

Virtualized Server

Video ServerERP

MPLSNetwork Storage

LAN

Server Router

DiscoverServers, StorageSoftware,Mainframe,Networks,

Web Database

Linux Windows Queue Web

Virtual Switch

Virtualized Server

Virtualized Storage

Virtualized Server

LAN Network Storage MPLS SDH

Rack RouterFire Detector

Humidity Sensor UPS Antennae CableCell

Tower

Site Moscow

Location Munich

Video Server

Data CenterNew York

Server

BMC Discovery.40,000 software versions,

3,000 network devices, 20 storage brands

Web Database

Linux Windows Queue Web

Virtual Switch

Virtualized Server

Virtualized Storage

Virtualized Server

LAN Network Storage MPLS SDH

Rack RouterFire Detector

Humidity Sensor UPS Antennae CableCell

Tower

Site Moscow

Location Munich

Video

Data CenterNew York

Server

Software/OS

Virtualization

Logical

Physical

Facility

Find Dependencies

BMC Discovery.

1,000 relationship types, 100 middleware, 15 DevOps technologies

Business Applications

Customer support

HR

E-Commerce Managed Storage

Benefits Healthcare

Web Database

Linux Windows Queue Web

Virtual Switch

Virtualized Server

Virtualized Storage

Virtualized Server

LAN Network Storage MPLS SDH

Rack RouterFire Detector

Humidity Sensor UPS Antennae CableCell

Tower

Site Moscow

Location Munich

Video

ERP

Data CenterNew York

Server

Payroll

Business Services

Applications

Software/OS

Virtualization

Logical

Physical

Facility

Show Services

BMC Discovery.Automatically map up to 100% of applications within 15 minutes.

Remedy

MyITFamily

HR Case

CloudLifecycle

Mgmt

DIGITAL WORKPLACE

BIG DATA

Remedy

MyIT

TruesightOperations

Discovery

BladeLogic

TruesightOperations

Control-M

MyITService Broker

Discovery

TruesightPulse

Control-M

ReleaseLifecycle

Mgmt

SERVICE MANAGEMENTEXCELLENCE

MULTI-SOURCECLOUD

Remedy

AGILEAPPLICATION DELIVERY

Cloud Lifecycle

Mgmt

Discovery provides foundational data toDigital Enterprise Management

Threat Director

Remedy

Bladelogic

Discovery

SECUREOPS

TrueSightCapacity

Discovery

Control-M

© Copyright 2016 BMC Software, Inc.

TrueSightOperations

Why This Matters

Service Management

SecurityOperations

Enterprise Architecture

OperationsManagement

AssetManagement

Data CenterAutomation

© Copyright 2016 BMC Software, Inc.

40% of Outages Caused by Change• Improve CAB efficiency with trusted data

for impact analysis• Validate change execution and expose

unapproved changes

• Prioritize and route tickets based on impacted applications

• Reduce MTTR with accurate data for root cause analysis

• Identify weak points to stay ahead of problems and maintain SLAs

68% Challenged to Determine Root Causes of Incidents*

Service Management

SecurityOperations

AssetManagement

Enterprise Architecture

OperationsManagement

Data CenterAutomation

© Copyright 2016 BMC Software, Inc. *Forrester, IT efficiency begins with Effective Discovery and Dependency Mapping

• Plan for digital transformation• Identify shadow or unused infrastructure• Eliminate effort to collect configuration data

53% Challenged with Server Consolidation and Virtualization*

Service Management

SecurityOperations

AssetManagement

Enterprise Architecture

OperationsManagement

© Copyright 2016 BMC Software, Inc.

Data CenterAutomation

*Forrester, IT efficiency begins with Effective Discovery and Dependency Mapping

IT’s Conceptual Blueprint• Leverage application maps for

enterprise IT design• Identify infrastructure components to

move to the cloud• Validate disaster recovery setup

Service Management

SecurityOperations

AssetManagement

Enterprise Architecture

OperationsManagement

© Copyright 2016 BMC Software, Inc.

Data CenterAutomation

Prevention and Rapid Detection• Document inventory for

compliance requirements• Identify servers that could be

backdoor entry points• Discover how threats impact the business

Service Management

SecurityOperations

AssetManagement

Enterprise Architecture

OperationsManagement

© Copyright 2016 BMC Software, Inc.

Data CenterAutomation

28% of overall enterprise IT spend is on hardware and software assets.

• Optimize the use of hardware and software, thus reducing cost

• Understand what software is supporting your key applications

• Address software lifecycle and obsolescence

• Provide accurate data feeds in support of your ITAM solution

Service Management

SecurityOperations

AssetManagement

Enterprise Architecture

OperationsManagement

© Copyright 2016 BMC Software, Inc.

Data CenterAutomation

75% require better backup planning and complete inventory *

• Ensure automation agents are deployed and up-to-date

• Provide input into automation of software and OS version compliance

• Give service context to automation jobs

Service Management

SecurityOperations

Enterprise Architecture

OperationsManagement

© Copyright 2016 BMC Software, Inc.

Data CenterAutomation

AssetManagement

*Forrester, IT efficiency begins with Effective Discovery and Dependency Mapping

Business ValueBMC Discovery

© Copyright 2016 BMC Software, Inc. *IDC, The business value of BMC Discovery, 2016

Why This Matters

HOWBy providing enhanced information exchange and reducing the time needed to resolve problems

Saving substantial IT staff time

9 global Fortune 500 BMC Discovery customers share their benefits

92%

89%

86%

81%

58%

8%

11%

14%

19%

42%

© Copyright 2016 BMC Software, Inc.

C o m p l i a n c e A u d i t s

C o n f i g u r a t i o n M a n a g e m e n t

A s s e t M a n a g e m e n t

C h a n g e M a n a g e m e n t

I n c i d e n t M a n a g e m e n t

*IDC, The business value of BMC Discovery, 2016

Compliance: PCI 3.0 “to maintain an inventory of all hardware and software components within the cardholder data environment, documentation detailing which requirements are managed by third-party vendors vs. which are managed by the organization itself”

“verify that a list of hardware and software components is maintained and includes a description of function/use for each”

© Copyright 2016 BMC Software, Inc.

Why This Matters

Why This Matters

80% reduction in

incidents caused by

change

66%reduced timeto plan and

approve changes

80% reduced effort

to map applications

28% reduction in volume of

events

60%reduction in

audit prep time from 90 to

30 days

© Copyright 2016 BMC Software, Inc.

7,000 lbscleared off

DC floor

“When you have strong, well-defined processes and advanced tools in place,” you can cope with increases in users, systems, and throughput—and continue to ensure reliability without adding staff.” – Paul O’Connell, News UK

“The ease of application mapping with Discovery allows us to very quickly and cost effectively describe a complex IT infrastructure in terms the business understands very clearly.” – Joel Thomas, Advantis Management Solutions

“We’re avoiding millions of dollars of software costs with BMC ADDM. We find where software is not being used or not required. Then we can reuse or reallocate the license instead of buying new licenses.”

© Copyright 2016 BMC Software, Inc.

23

How do we do it?

© Copyright 2016 BMC Software, Inc.

24

4,000+ Types of assets

3 clicks to Insight

Start Anywhere Application Mapping

Open Discovery

Start Anywhere Application Mapping• Visualize suggested

application model• Define boundaries and

bespoke components• Publish model for

auto-updates

4,000 + Data Center Asset Discovery

© Copyright 2016 BMC Software, Inc.

RESTful API

SNMP Recognition

Rules

Discovery community

Reports & dashboards

Dataexports

CyberArkintegration

Custompatterns

Open Discovery

Appliance CLI

Third Party system

Event-Based Pattern2) Process event received

1) Send event REST call

3) Update the model

BMC Discovery Consolidation Appliance or

Cluster

Model Update

Event-Driven Model Updates

• Register external event sources

• Trigger patterns• vCenter integration out-of-the-box

© Copyright 2016 BMC Software, Inc.

Agentless, lightweight, scalable, and secure

End-of-life, power consumption and National Vulnerability data

Value-added Features

Seamless CMDB Integration

Discovery for Storage and z/OS add-ons

© Copyright 2016 BMC Software, Inc.

Visit bmc.com/discovery today!

AgileLean Secure

© Copyright 2016 BMC Software, Inc.

The future is now.

© copyright 2016 BMC Software, Inc.

Level-2 slides

Annual Average Benefits Per 100 ServersBMC Discovery

IT Staff Productivity Risk Mitigation User IT Infrastructure Cost Reductions

Business Productivity$0

$2,000

$4,000

$6,000

$8,000

$10,000

$12,000

$14,000

$16,000

$18,000

$20,000 $18,433

$8,495 $7,202

$1,524

Total $35,654

© Copyright 2016 BMC Software, Inc. *IDC, The business value of BMC Discovery, 2016

© copyright 2016 BMC Software, Inc.

DISCOVERY FOR DATA CENTER:INCLUDED ADDITIONAL FEATURESHardware• Provides vendor specific for power & thermal ratings• Identifies inefficient hardware

Software• Provides vendor dates for software & OS lifecycle analysis• Analyzes software & OS lifecycle

National vulnerability database info• Enriches software data with CPE (Common Product Enumeration)• Assists security operations in identifying dependencies associated to vulnerabilities

© copyright 2016 BMC Software, Inc.

DISCOVERY FOR STORAGE

Align storage team with ITSM and ITOM

processes

Provide application–awarenessto storage planning, maintenance,

and charge-back

Locate orphaned storage

Improve collaboration

NAS ArrayNetApp, Oracle ZFS (via SNMP)

SAN ArrayHitachi, EMC, IBM, HP, Dell, Fujitsu (via WBEM)

Virtual StorageIBM SVC (via WBEM)EMC VPLEX (via REST)

SAN SwitchesCisco, Brocade (via SNMP)

HypervisorsVmware, Hyper-V, KVM, XenServer

ServersLinux, Windows, Solaris, AIX, HP

SANNASVirtualizationNetwork

Linux, Windows, Solaris

Vmware, KVM, Hyper-V

Windows Proxy

Credential Provider

Scanning Appliance

CYBERARK INTEGRATION

Scannedend-

points

Performs authenticated

scans

Asks for key

Returns credentials

Providescredentials

Performs authenticated

scans

© Copyright 2016 BMC Software, Inc.

UI drivenconfiguration

Manage credentials in CyberArk

Device and database

RESTful

Programmatically • Query for Information• Trigger Scans• Manage Credentials• Send Events

© Copyright 2016 BMC Software, Inc.