behavior health case study

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Case Study on technology applied in the behavioral health industry.

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Jackson

County

Psychological

Services

In 2007, Jackson County Psychological

Services (JCPS) contacted Smoky

Mountain Information Systems, Inc

(SMIS) because they weren’t happy with

the EMR they were using: it was

inefficient and not meeting their needs.

They asked SMIS to create a new system,

from scratch, to their specifications. They

wanted a program that was truly designed for

mental & behavioral health, a true mental health

EMR. Our lead developers rose to the challenge and engineered a

comprehensive, user-friendly practice management system/EMR, based

on the JCPS wish list: PIMSY.

Six years later, JCPS is still a satisfied PIMSY EMR client and is using the

system to successfully grow their business: they’ve expanded from 30

users to over 100. “We are now functioning at a 50% faster recovery rate

for money and a 50% lower denial rate. You should really give SMIS time

to demonstrate PIMSY for you personally.” (Kim Turpin, JCPS)

After building PIMSY, we realized that there must be other practices out

there looking specifically for a mental and behavioral health EMR and

decided to try and match these practices with our incredible product. We

put the word out and found plenty of demand in the market. As our

client list grew, so did the system.

Today, PIMSY EMR is keeping up with the ever-changing landscape of

HIT (health information technology) and government regulation. In

2011, PIMSY Platinum 5.0 was ONC-ATCB Meaningful Use certified by

the Drummond Group and qualifies for the ARRA HITECH program. We

now offer 4 different tiers of PIMSY, providing a level of functionality and

price to meet our clients’ diverse needs and budgets. We offer

comprehensive, superior training and support, included in the price, for

which we are constantly receiving positive feedback.

PIMSY EMR continues to evolve based on the needs and suggestions of

our clients, and SMIS continues to add new features and functionality. What started as a project to

fulfill a wish list has developed into an enterprise level, comprehensive and flexible product that

seamlessly combines a practice management system with electronic medical records.

“For years, we were

forced to use a very

clumsy and rudimentary

medical record system.

We asked SMIS to design

a new electronic medical

record system that fits

our needs, and it has

been great. PIMSY is

much more user-friendly,

and it currently performs

a lot of the tracking and

notification

requirements that we

needed. It makes notes

easier and faster; you

can access anything you

need efficiently and

quickly...the PIMSY staff

have also been very

attentive to our needs as

far as maintenance and

development. I would

recommend PIMSY in the

strongest terms.”

(Raymond Turpin, JCPS)

Contact us at 877.334.8512, ext 1

or sales@pimsyemr.com to see if

PIMSY is right for your practice.

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