asserting yourself effectively

By Tonia S. Robinson, CC, ACB

ACS #5 | Toastmasters

Asserting Yourself Effectively

ObjectivesEnjoy the mental and physical benefits of

being assertiveEmploy the four-step method for

addressing a problem and asking for helpOvercome resistance to your requestsTime 10-14 minutes

Asserting yourself effectively

Step One: Realize the Problem is your own…you have a Right to how you feel.

Step Two: State the problemBe very specific. State the problem in “I would….”Avoid manipulation

Step Three: Tell your feelingsUse I feel statements.

Step Four: Describe the Consequences State your problemThen describe the consequences for not

getting cooperation.

Assertiveness Tips:1. Speak up immediately2. Be direct3. Be pleasant4. Be calm5. Maintain an assertiveness journal6. Hire a coach to have a safe place to

practice your skills7. Stop. Breathe. Think. Reframe. Take

action.

How to deal with resistance?

Role PlayScenario: The gum chomping co-worker.

Get him/her to stop making noise for you to complete your assignment for your boss.

ConclusionWhat did you like about the presentation?How would you have improved the

presentation?Do you think you can be more assertive

now?

Contact Tonia for Assertiveness CoachingTelephone: 845-823-9885Website: www.motivationelitecoaching.comEmail: tonia.s.robinson@gmail.com