ARTIFICIAL INTELLIGENCE
AND THE FUTURE OF TRUST
Stéphane BURA
Chief Product Officer
Weave.ai
AI With the Best 2016
stephane@weave.ai
@s_bura
@Weave_AI
EXTRINSIC QUALITIES OF TRUST
INTRINSIC MOTIVATIONS(SELF DETERMINATION THEORY)
AI & TRUST
Mastery: Trust and Learning
Autonomy: Trust and Purpose
Relatedness: Trust and Others
AI & TRUST
Mastery: Trust and Learning
Autonomy: Trust and Interactivity
Relatedness: Trust and Others
MASTERY & TRUST
Accessibility & transparency
Consistency & persistence of knowledge
UI & UX
Cause & Effects
Experimentality
Safe
Understandability
If we were focused on making everything easy to learn, rather than easy to use, we would all be riding tricycles.
- Douglas Engelbart
TURTLES ALL THE WAY DOWN
LOCAL INTERPRETABLE MODEL-AGNOSTIC EXPLANATIONSMARCO TULIO, RIBEIROSAMEER, SINGHCARLOS GUESTRIN
AUTOMATED CAPTIONING
(GOOGLE & MICROSOFT)
DARPA’S XAI PROGRAMDAVID GUNNING
DARPA’S XAI PROGRAMDAVID GUNNING
AI & TRUST
Mastery: Trust and Learning
Autonomy: Trust and Purpose
Relatedness: Trust and Others
AUTONOMY & TRUST
Fairness
Designed to provide help & solutions
No punishment for lack of knowledge
Meaningfulness vs. Usefulness
Agency
THERE WILL BE CAKE
THERE WILL BE CAKE
“THERE’S AN APP FOR THAT”
HIGHER LEVEL OF PATTERN INTERACTION
Human-readable
Tweakable
Explorable
DESSERT
SHOP
DIET
GIFT
FREQUENCY
HOME
DESSERT
SHOP
DIET
GIFT
FREQUENCY
HOME
USER AGENCY
DESSERT
SHOP
DIET
GIFT
FREQUENCY
HOME
INTERACTION & PARTNERSHIP
INTERACTION
The purpose-driven process through which
two actors improve their model of one
another.
AI & TRUST
Mastery: Trust and Learning
Autonomy: Trust and Purpose
Relatedness: Trust and Others
USER AGENCY
DESSERT
SHOP
DIET
GIFT
FREQUENCY
HOME
?
DESSERT
SHOP
DIET
GIFT
FREQUENCY
HOME
?
PEER-TO-PEER TRUST NETWORKS
PERSONAL RECOMMENDATION AT SCALE
DOUGLAS ENGELBART’S
NETWORKED IMPROVEMENT COMMUNITIES
AI & TRUST
Mastery: Trust and Learning
Autonomy: Trust and Purpose
Relatedness: Trust and Others
THE NEAR FUTURE OF TRUST
AutonomyMastery
Relatedness
AutonomyMastery
Relatedness
~ 7% OF ALL YOUTUBE VIEWSSECOND MOST SEARCHED TERM (AFTER «MUSIC»)
~ 1 TO 3 HOURS / DAY source: PwC 2015
Teens
THANK YOU
Stéphane BURA
Chief Product Officer
Weave.ai
AI With the Best 2016
stephane@weave.ai
@s_bura
@Weave_AI