an operating system for teams - meetupfiles.meetup.com/19889077/slack platform api, chatbots.pdf ·...

An operating system for teams

An operating system for teams

385+ apps

400+ apps

Where people and apps work together

The Slack Platform

What can you do with the Slack Platform?

Slack API Features

Incoming Webhook

Slash Command

Bots

Notifications

alex@gmail.com

Envoy App

Webhooks

Demo

● Format your response ● Digest, don’t spam

● Consider the use of Emojis

Tips and tricks

Slash Commands

Custom Slash Commands

The Outgoing Payload

Slash Command Endpoint

● Consider delayed responses

● Thoughtful slash commands naming

● Help users help themselves with /command help

Tips and Tricks

Bot Users

Bot Users and

The Real Time Messaging API

+

Demo

Libraries and Tools

Botkit

● Support “feedback” and “help”

● Don’t DM everyone or spam

● Thoughtful onboarding

Tips and Tricks

Slack Apps

Add to Slack

The Slack App Directory

● Minimal scopes

● Thoughtful description

● ToS, support and install pages

Tips and Tricks

api.slack.comslack.com/apps

How Do I Get Started?

/questions

Thank You

Links and Resources

Slack App Directory - https://slack.com/apps

Slack API - https://api.slack.com/

Message Builder - https://api.slack.com/docs/formatting/builder

Libraries and Tools - https://api.slack.com/community

Slack Team | People building on the Slack Platform - http://dev4slack.xoxco.com/

Howdy | Botkit - https://howdy.ai/