amr presentation hftp july 2018 · title: microsoft powerpoint - amr presentation hftp july 2018...

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Keeping and Attracting Top Talent

HFTP Conference

July 27, 2018

Alfred Roush Esq. SPHR, SHRM-SCP

CertiPay

Is there a RIGHT WAY?

• 4% of new hires leave a job after a disastrous first day –Deloite

• 22% of turnover occurs within the first 45 days-Deloite

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Is there a RIGHT WAY?

Is there a RIGHT WAY?

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Is there a RIGHT WAY?

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Lifecycle of Employees

HIRE

INSPIRE

RETIRE

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Ecosystem

Culture = Willingness and attitude to perpetuate core values by time, effort, and resources.

Culture = (Willingness + Attitude)Core Values x (time+effort+resources)

Single most important exercise to support your ecosystem…

Establish Core Values

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Recruiting Revisited

Trends for 2018

It's Not Diversity Without Inclusion

Interviewing Refresh and Select

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Interview 2.0

BehavioralAs HR professionals, we often deal with legal and ethical situations. Tell me about an ethical situation you have encountered and the part you took in resolving it.Tell me about any illegal harassment claims you have handled and how these were resolved.Describe the most difficult employee relations situation you have had to handle. What you did to try to resolve it and why?

Situational:What would you do if an employee came to you and told you he or she wasn’t happy with his or her pay and he or she is thinking of leaving the organization?

GENERAL:What Tools do you know that can help you do your job?Describe your knowledge of/involvement with performance evaluation processes.

Long term thinking

• "Not being 100-percent qualified is no longer a deal-breaker," ---CareerBuilder 2018

• 66% businesses plan to train new workers who may not have all the required skills but show potential to excel. ---CareerBuilder 2018

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Technology

Smarter, with Data

Culture = (Willingness + Attitude)Core Values x (time + effort + resources)

Applicant Tracking -ATS

Onboarding

Background & Drug Screen

E-Verify

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Applicant Tracking System

– Resumes– Prequalified filters/ questions– Reference letters/ cover letters– Portfolio of work/sample of work/ pictures– One place for all communication– Defensible process– Minimizes liability of rogue managers– Integrates with next step in lifecycle...Onboarding

Onboarding

– State and federal compliance of forms– Insurance enrollment(essential for future

notifications)– Set standards across all departments minimizes

liability– Handbook acknowledgment– Integration with payroll and next step of Lifecycle

"Inspire"

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Background Check & Drug Screen

– Not all backgrounds checks are same– Drug screen panels are changing by state

Performance Review

– 30, 60, 90day (new employees)– 90 and annual (existing employees)– Based on Goals and Core Values– What is the Feedback loop of your employee?Hint: Different for every generation.

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Q & A Tips and Tricks

Tips and Tricks

• Tip: For EVERYONE in the company whether managers or single person departments:– Put FaQ links at bottom of your email in signature block to most

commonly asked questions of YOU (INTERNAL email only)– Eg...HR- link to benefits, handbook, pay stub,– Eg... MGR of hourly- links to time card software and schedules for the

week– Eg... Finance- links to expense report templates – Eg... IT -links to FAQs how to reset password.– Eg... Front Desk- link to FaQ to access phone directory and schedules

of vacation.– Eg... Manager of managers- links to organization calendar events,– Eg... Marketing- event calendar, web links, new product

announcements

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Thank you HFTP attendees!

Alfred@certipay.com

Alfred Roush Esq. SPHR, SHRM-SCP

CertiPay