amazon prime effect 2017 strategycorps

Dave DeFazio

Partnerdave.defazio@strategycorps.com

615-498-5220

linkedin.com/in/davedefazio

@DaveDeFazio

shopping advice

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merchant referrals

shopping advice

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merchant referrals

hassle free service communication updates

The Amazon Prime Effect

"A person's last experience is their new expectation."

- Warren Tomlin

Digital Assistant Era

Voice & Text Interfaces

UX Leaders

EraDigital Assistant

EraDigital Assistant

33 million voice first devices by EOY 201724.5 million shipped in 2017

EraHands-free Banking

33 million voice first devices by EOY 201724.5 million shipped in 2017

Source: YouTube, Chris Messina, 20/20 2016

UX Leaders

Disappearing Payments

App Integration

Voice & TextDeals

P2P Payments Automatic Advice

App Integration

P2P Payments

Deals

On the subject of fees...

100% of FIs need fee income

0% members want to pay

3 million

56 million

100 million

100 million85 million

38 million

85 million

$6 per month

Dave DeFazioPartner

dave.defazio@strategycorps.com615-498-5220

linkedin.com/in/davedefazio

@DaveDeFazio