allen solly how we said solly
Post on 24-Apr-2015
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Allen Solly apologized a customer after seeing a complaint on Twitter in a very funny way. It touches the heart of the customer, who inturn turns an advocate for the brand.
TRANSCRIPT
How we said “SOLLY”!
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Stimulus : Tweet by BG Mahesh pointing out the spelling error on a store display at Garuda Mall
Profile : B G Mahesh, Founder & Managing Director at Oneindia.in | Greynium Information Technologies Pvt. Ltd.
10.5k followers on Twitter
Our response
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The Response received
Twitter planning to showcase this as a case study!
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Some More Tweets that followed….
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Some More Tweets that followed….
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Tweet Engagement Rate : 13.3%
Retweets : 41, Favs : 18
* This is only half the success story, (How far our story travelled) this does not include numbers from what others have talked about us
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Thank You
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