alabama next generation emergency network 2012 alabama gulf coast conference john ellison,...

ANGEN UPDATEAlabama Next Generation Emergency Network2012 Alabama Gulf Coast ConferenceJohn Ellison, Contractor, CAT - AUM

9-1-1 Grant Overview $1,900,000 Project

$950,000 Local Money $950,000 Grant Money

Grant is to Alabama Department of HLS Alabama Wireless Board - Administering

Project Scope Implement an IP based 9-1-1 network

IP Connection(s) to PSAPs – “Last Mile” IP Backbone to connect PSAPs & ACCRFs

Alabama Core Call Routing Facility Montgomery & Huntsville

inetwork to handle ALI and Selective Routing Bid process had several good responders

Not “Internet” Internet Protocol = IP

Inetwork A division of Bandwidth Provides 9-1-1 call routing for many

telcos now Equipment already on the ground in

Alabama Selected via strenuous RFP process

Alabama Supercomputer Authority• Highly Redundant & Diverse• Familiar with All Counties• Familiar with All Carriers• Network Operation Centers (NOC)

• Huntsville and Montgomery

• Best Candidate for our Network

• Understand IP networking• 24x7 Help Desk• Partnership with

Education

ASA – Initial Connection Not Until 2013 2Mbps Ethernet

Might be a couple of T1 due to cost Bandwidth can be increased by PSAP

Hosted Solutions for example PSAP can get additional connection

Really not needed until ANGEN Phase III Costs born by the ECD

ASA 24x7 Help Desk for Network Issues Other uses for network

Distance Learning – Video Conferences Training VoIP Intercom

ANGEN System Training Dashboard Administrator

Two Sessions this week

Deliver training near time Database Administrator MSAG Coordinator GIS Specialist

PSAPs

TANDEMs7

Wireless

LECs

Current Network

VoIP / CLECs

ACCRF x 2(inetwork)

PSAPs

TANDEMs

Wireless

LECs

Step 1 – Consolidate Wireless

VoIP / CLEC

AlabamaCoreCallRoutingFacility

IP 9-1-1 Network

(ASA)

IP PSAP

TANDEMs

Wireless

LECs

Step 2 – Move to IP

VoIP / CLECs

Legacy PSAP

ACCRF x 2(inetwork)

IP 9-1-1 Network

(ASA)

IP PSAP

TANDEMs

Wireless VoIP / CLECs

LECs

Step 3 – Add VoIP / CLECs

Legacy PSAP

ACCRF x 2(inetwork)

IP 9-1-1 Network

(ASA)

IP PSAP

TANDEMs

Wireless

LECs

Legacy PSAP

VoIP/CLECs

Step 4 – Add LECs

ACCRF x 2(inetwork)

IP 9-1-1 Network

(ASA)

ACCRF x 2(inetwork)

IP PSAP

Wireless

LECs

VoIP/CLECs

Ultimate Goal – ALL IP

IP PSAP

ACCRF Huntsville(inetwork)

ACCRF Montgomery(inetwork)

Wireless

LECs

VoIP/CLECs

IP PSAP

IP PSAP

IP PSAP

ASA

Schools

Alabama ISD

ACJICADPH

Public Internet

IP PSAP

ONSTAR ALARMS

Next Generation / NG9-1-1

IP PSAP

IP9-1-1 Benefits Improved Service

Call Setup time drops to Milliseconds from Seconds Transfers also much quicker

Transfers can go to any PSAP – no LATA issues Enhanced ALI

Confidence and Accuracy on Wireless Easier Maintenance of Wired PBX ALI Included – Local Businesses / Schools

Cost Effective = Lower Ongoing Expenses

Front Line Personnel Issues Call Takers, Dispatchers,

Telecommunicators Basic procedures and training does not

change Equipment at position looks and operates

the same Connection to the “back end” changes

Back-up / Overflow Plans Overflow – Too Many Calls

10 Digit number? / neighboring PSAP? Back-up Routing

PSAP Evacuated / Destroyed / Isolated Automatically send 9-1-1 calls to _________?

Establish a Back-Up PSAP at a School Already connected to ASA – AREN Bring or store PCs and Radios

Closing / Questions…. IF buying new equipment – include

statement about connecting to ANGEN.

For more infowww.angen.orgJohn Ellison – john.ellison911@gmail.com

Office - 205.664.5911