adl 16 total quality management v4

7/18/2019 ADL 16 Total Quality Management V4

http://slidepdf.com/reader/full/adl-16-total-quality-management-v4 1/3

ASSIGNMENT-C(Total 40 Questions)

1. While evaluating the quality of a product, aesthetics meansThe style anddesigning of the podu!t

2. Quality Circle is a A tea" of #oluntee goup !o"posed of e"ployees o $o%es o tainees (o e#en students) $ho "eet to tal% a&out $o%pla!ei"po#e"ent and 'uality "anage"ent in the oganiation

3. The concept of quality trilogy which mention quality management as qualityplanning, quality control and quality improvement is given y uan

!. The concept "Quality is #ree$ is given y Cos&y*+ The concept of quality loss function is given y Tagi!hi+,+ Theory of profound %nowledge is stated ye"ing+&. Quality mgt deals with esta&lishing standad and follo$ing the".'. #low chart or diagram isplotting the data !olle!ted fo" a po!ess fo 

analysis+.+ Q#( is a technique of to gathe the #oi!e of !usto"e and !on#eting it into

a!tual podu!t to satisfy the"+

/0+)upplier partnering is a process to shae gains and pofits $ith the supplie+//+The method of handle change in an org* during implementation of TQ+ are

!o""uni!atee"pathie and suppot12.+otion study involvessyste"ati! po!esses to analyse the "o#e"ent of 

"ateial in a po!ess13.Wor% measurement is all the a&o#e+1!.rgonomics deals with --it analye the people intea!tion in the og 1)1-.Wor% system is-(a2 set of steps that ha#e to &e undeta%en &y a peson to

pefo" a tas%1/.0ot acceptance sampling plan is a method a te!hni'ue &y $hi!h using

sa"pling a!!eptan!e o e3e!tion of lo t is &eing de!ided

1&.#or variale data the control chart which is made &a 1'.#or defectives when sample sie "n$ is constant the----------5(a2 p1.#or defects when sample sie "n$is variale then control chart is

prepared 4 ar 5627.89:;9: is (a2 it is the syste" to use #isual signals to !ontol the

"o#e"ent of "ateials &et$een the diffeent po!ess and $o% !ente21.<o%a yo%e can e defined as &2 a syste" that eithe pe#ents a "ista%e fo"

&eing "ade o "a%es the "ista%e o&#ious at a glan!e 22.89=>: is,c?it is the po!ess of !ontinuous i"po#e"ent in s"all

in!e"ents that "a%e the po!ess "oe effi!ienteffe!ti#e unde !ontol

and adapta&le67+ @:,n,c6 sampling plan is used for 09)<,here,!8 is a!!eptan!e no)2!.Chec% sheet is a quality tool in which ----------5(a2 the fe'uen!y and type of an

o!!uen!e is e!oded+2-.#ish one diagram is a 'uality i"po#e"ent tool $hee though gaphi!al

epesentation of !ause and effe!t elationship of diffeent e#ents ae

analysed

7/18/2019 ADL 16 Total Quality Management V4

http://slidepdf.com/reader/full/adl-16-total-quality-management-v4 2/3

2/.8A diagram isis a tool to oganie a lage no1 of ideas o #ie$s to dis!o#e 

"eaningful goups &ased on so"e ela#ent elationship,2&.T5 (=9B59+ --------5(a2is an analyti!al tool used in 'uality "gt fo 

planning de#ising solutions and fo &ette de!ision "a%ing 2'.955W diagramthe diaga" $hi!h epesent a $o% syste" and

thei elations $ith ea!h othe $ith the help of ao$s)2.<(<C means-----5(a2 podu!t design po!ess !ontol)

37.Doice of customer meansd?all the aove67/+The concurrent engineering give the aility to the org* to find out the &ette 

altenati#es fo podu!ing the podu!t)32.9ault Tee analysis @a2is a gaphi!al te!hni'ue used to dete"ine in

ad#an!e the list of undesia&le e#ents that design tea" "ust ta%e !ae of 

to a#oid any failue $hi!h !an esult into an undesia&le out !o"e33.;enchmar%ing is a processto set standads fo ea!h po!ess $hi!h has to &e

a!hie#ed &y the po!ess o$ne3!.Dalue engineering a processE@a? a method of improving the value of 

product or service y finding alternatives ways and inputs availale at lower 

cost 63-.#or total quality mgt which of the following is not true,2it is a syste"

dependent appoa!h and hen!e doesn8t e'uie "u!h pati!ipation of 

people 3/.5eengineering is a process of -------5(a2edesigning the &usiness

po!esses asso!iated syste"s and oganiational stu!tues to a!hie#e a

da"ati! i"po#e"ent in &usiness pefo"an!e+3&.:C in iso means,non !onfo"as3'.)urveillance audit !2!ondu!ted &y !etifying &ody to see $hethe the

standad ae &eing follo$ed+3.+;:Q9 awards meansMal!o"&aldige 'uality a$ad

!7.=nternal enchmar%ingto adapt the &est pa!ti!es fo" the sa"e

oaganisation

1. 92. 93. C!. 9

-. 9/. ;&. ;'. C. C17.C11. 912.9

7/18/2019 ADL 16 Total Quality Management V4

http://slidepdf.com/reader/full/adl-16-total-quality-management-v4 3/3

13.(1!.(1-.C1/.C1&.C1'.C1.927.C21.;22.C23.92!.;2-.(2/.92&.(2'.92.;37.(31.;

32.933.93!.;3-.;3/.;3&.(3'.93.;!7.C