access how we do it
Post on 06-Feb-2015
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HOW DO WE DO IT?
NICE PEOPLE COLLECT MORE who solve problems.
Our proprietary Nice People Collect More methods educate delinquent customers on their fiduciary duty.
We listen & work with customers to resolve their account.
CO-DEVELOPED AMMINA VIRTUAL AGENT
The perfect talk off online, with a multi-lingual Avatar, allowing delinquent customers to self-resolve their account.
CHAT STAT
Live chat, in 40+ languages, enabling delinquent customers to communicate with us from their computer.
MOBILE APP
Customers simply need to scan this image on our letters, from their smart phone, and it will dial our office.
Whycreditmatters.net
A website dedicated to educating consumers on the importance of creditin a post 2008 environment.
THE RESULTS:
INCREASING RECOVERIESWHILE CREATING A NEW TREND –
A POSITIVE EXPERIENCEIN THE COLLECTION PROCESS
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