a public commitment to performance

A Public Commitment to PerformanceOne weird trick to kickstart a performance cultureVelocity NYC October 15, 2013

@sethwalker

http://bit.ly/performanceculture

Who is responsible for performance?

You need a performance culture

Changing culture is hard

One weird trick

Etsy -2years

What we had

What we wanted

Weather report

Choosing metrics

Key pages

95th percentile backend

Weekday

or whatever...

Keep it simple

You can change it later

You can change it later

You will change it later

Get your tools in place

Can you measure it?

Repeatable?

Woah, embarrassing

It's not as private as you might think

This motivates your team to get better

Consider your audience(s)

CommunityEngineering Team

Velocity

Woah, embarrassing

Numbers are boring

Graphs are awesome

Celebrate wins

Performance is invisible

Ongoing context

Context for regressions

Iterate

Graphs are awesome

What's next

One weird trick

Take the long view

A note about privilege

"I love, love, love the latest performance report -- the report itself, not just the great numbers."

- Etsy CEO Chad Dickerson

Tell them I said it is all good.

Now, you share

Questions?http://bit.ly/performanceculture@sethwalker