a fistful of fire hoses: putting out fires without crossing streams [presented by steve werby at...

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Your organization has invested in a variety of tools to manage its information technology and the security of its systems. But it's a nightmare to synthesize this information so non-technical decision makers can make informed decisions and so information security and IT management can manage security effectively. We developed and implemented a web-based tool which has been integrated with numerous data sources to address this business need across our large, decentralized organization with a heterogeneous IT environment. Now non-technical staff who previously knew little about their technology can easily view information about their assets and how they.re being managed and information security staff have access to the information they need in a centralized tool. The tool will be demonstrated and the technology, implementation, management and usage of the system will be covered in order to share successes and lessons learned.

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Steve Werby | ShmooCon 2012: A Fistful of Fire Hoses… | @stevewerby

A Fistful of Fire Hoses:Putting out Fires Without Crossing Streams

Steve Werby (@stevewerby)Chief Information Security OfficerUniversity of Texas at San Antonio

Steve Werby | ShmooCon 2012: A Fistful of Fire Hoses… | @stevewerby

A Fistful of Fire Hoses:Putting out Fires Without Crossing Streams

AV FW IDS FIM SIEM Pen Test

Config Mgmt IP Flow Mon Log Analysis Data Discovery Forensics Vuln Scanning

10 person department

Steve Werby | ShmooCon 2012: A Fistful of Fire Hoses… | @stevewerby

One Size Does Not Fit All

Steve Werby | ShmooCon 2012: A Fistful of Fire Hoses… | @stevewerby

Obligatory DisclaimerThe opinions shared represent my views, the views of my employer, the views of my past employers and the views of my future employers.

Are presentation disclaimers REALLY necessary?

Steve Werby | ShmooCon 2012: A Fistful of Fire Hoses… | @stevewerby

Obligatory DisclaimerThe opinions shared represent my views, the views of my employer, the views of my past employers and the views of my future employers.

Are presentation disclaimers REALLY necessary?

Steve Werby | ShmooCon 2012: A Fistful of Fire Hoses… | @stevewerby

My Org 31k students 6k FTEs 155 classrooms 65 labs 1.5MM SQFT $450MM budget

15k workstations 1k servers /16

Steve Werby | ShmooCon 2012: A Fistful of Fire Hoses… | @stevewerby

My Org Heterogeneous IT environment Silos Low visibility into state of IT security Inconsistent infosec risk mgmt & compliance

Steve Werby | ShmooCon 2012: A Fistful of Fire Hoses… | @stevewerby

Overview of Presentation

Steve Werby | ShmooCon 2012: A Fistful of Fire Hoses… | @stevewerby

Overview of Presentation

Steve Werby | ShmooCon 2012: A Fistful of Fire Hoses… | @stevewerby

Project Goals push(@manager, $info) => informed decisions push(@infosec, $info) => $visibility++ Improve security posture of organization Change culture Facilitate standardization

Steve Werby | ShmooCon 2012: A Fistful of Fire Hoses… | @stevewerby

Development Project charter, steering committee, work plan Project team

Project sponsor (CIO) Project manager from IT Project Mgmt

CISO and several infosec staff IT App Development staff IT Marketing/Communications staff

Pilot users

Steve Werby | ShmooCon 2012: A Fistful of Fire Hoses… | @stevewerby

Implementation Piloted while (1==1) communicate();

Email and postcard marketing Presentations to key groups

Started small Staged release phases

Steve Werby | ShmooCon 2012: A Fistful of Fire Hoses… | @stevewerby

Architecture

Steve Werby | ShmooCon 2012: A Fistful of Fire Hoses… | @stevewerby

InSight – Indicator Dashboard

Steve Werby | ShmooCon 2012: A Fistful of Fire Hoses… | @stevewerby

InSight – Indicator Summary

Steve Werby | ShmooCon 2012: A Fistful of Fire Hoses… | @stevewerby

InSight – Indicator Detail

Steve Werby | ShmooCon 2012: A Fistful of Fire Hoses… | @stevewerby

InSight – Indicator Detail #2

Steve Werby | ShmooCon 2012: A Fistful of Fire Hoses… | @stevewerby

InSight – Indicator Description

Steve Werby | ShmooCon 2012: A Fistful of Fire Hoses… | @stevewerby

InSight – Asset View

Steve Werby | ShmooCon 2012: A Fistful of Fire Hoses… | @stevewerby

InSight – Exemption Request

Steve Werby | ShmooCon 2012: A Fistful of Fire Hoses… | @stevewerby

Reaction☑ “How can we get all of our laptops encrypted?”☑ “IT, fix it!”☑ “I’m not going to look at it.”☑ “Security is YOUR job. Why should I help do your job?

Steve Werby | ShmooCon 2012: A Fistful of Fire Hoses… | @stevewerby

Carrots and Sticks Peer pressure Eligibility for IT funding

Steve Werby | ShmooCon 2012: A Fistful of Fire Hoses… | @stevewerby

Project Goals Revisited☑ push(@manager, $info) => informed decisions☑ push(@infosec, $info) => $visibility++☑ Improve security posture of organization☑ Change culture☑ Facilitate standardization

Steve Werby | ShmooCon 2012: A Fistful of Fire Hoses… | @stevewerby

Project Goals Revisited☑ push(@manager, $info) => informed decisions☑ push(@infosec, $info) => $visibility++☑ Improve security posture of organization☑ Change culture☑ Facilitate standardization

Additional impact Increased IT staff accountability Increased IT and infosec workload

Steve Werby | ShmooCon 2012: A Fistful of Fire Hoses… | @stevewerby

Lessons Learned process(“garbage”) = “garbage”

Inventory, computer name, etc. A computer is…huh A laptop is a server Intended audience != actual audience Anticipate how app will be used

Steve Werby | ShmooCon 2012: A Fistful of Fire Hoses… | @stevewerby

The Future

risk profiles$awareness++$scope++$functionality++

Steve Werby | ShmooCon 2012: A Fistful of Fire Hoses… | @stevewerby

The Future – $awareness++ Monthly automated emails to managers Periodic reporting to governance groups Expand access to all employees

Steve Werby | ShmooCon 2012: A Fistful of Fire Hoses… | @stevewerby

The Future - $scope++ More endpoint devices Include servers and apps More data sources (IP Flow, SIEM, etc.) More granularity Information about people and processes

Steve Werby | ShmooCon 2012: A Fistful of Fire Hoses… | @stevewerby

The Future - $functionality++ Maintain historical information Increase update frequency Triggers

Steve Werby | ShmooCon 2012: A Fistful of Fire Hoses… | @stevewerby

The Future – risk profiles By device, person, biz unit, system

Take the number of vehicles in the field, A), and multiply it by the probable rate of failure, (B), then multiply the result by the average out-of-court settlement, (C). A times B times C equals X. If X is less than the cost of a recall, we don't do one.

Steve Werby | ShmooCon 2012: A Fistful of Fire Hoses… | @stevewerby

Just Passing This On

Steve Werby | ShmooCon 2012: A Fistful of Fire Hoses… | @stevewerby

Questions [Answers…Maybe]

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